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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Consumers are Split Between Home Pickup and Carrier Drop-off. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. Half of all shoppers (53%) live in a location that makes home pickup easy, but there’s a stark generational divide.

Returns 309
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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

In addition, grocers will use robotic MFCs (microfulfillment centers) to pick and pack their goods from the store locations. Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve.

Shopping 344
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Jason & Scot Show Episode 287 – Amazon Supply Chain Deep Dive with Marc Wulfraat

Retail Geek

It’s brought from there into one of these inbound receiving centers it stays there until it’s needed at the Fulfillment center.