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StockX COO on the importance of fast shipping to improve CX, drive growth

Inside Retail

As the resale market continues to grow, leading fashion and sneaker reseller StockX is taking steps to improve the process of buying and selling authenticated, pre-owned products online. Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days.

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How Lore of the Sea improved order dispatch speed by 1000 per cent

Inside Retail

Sustainable women’s surfwear brand, Lore of the Sea, found its beginnings when founder, Laure Mayer, noticed a gap in the Australian surfwear market. As an avid surfer, Laure knew the importance of functionality but was determined to challenge the status quo by providing ethically-made, slow fashion surf wear.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Three senior retail leaders weigh in on the state of supply chains in 2023

Inside Retail

Looking back, the pandemic highlighted the importance of having robust and flexible supply chains, and retailers have been forced to rethink their supply chain strategies and invest in new technologies to be dynamic, nimble and agile to evolving market conditions. One example is Havaianas.

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4 Critical Steps for Optimizing Omnichannel Order Fulfillment in 2021

Retalon

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

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Wholesale Central Introduces New Amazon FBA Suppliers Category

Independent Retailer

Fulfillment by Amazon (FBA) is a service that helps businesses by providing access to Amazon’s logistics network. Businesses send products to Amazon fulfillment centers, and when a customer makes a purchase, Amazon handles all of the receiving, packing, shipping, customer service, and returns for those orders.

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‘More is more’: Q&A with Camilla CEO, Jane McNally

Inside Retail

Local luxury fashion brand Camilla is well-loved for its vibrant prints and colours, and glamorously distinctive collections. The original designs Camilla put to the market were, and actually still are, one size, and those silk garments can be tied or styled to suit everyone from a size 8 to 28. That starts with size inclusivity.

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