Retail TouchPoints

JULY 16, 2020

A survey by MySizeID found that: 49% of shoppers are uncomfortable shopping in-store for apparel ; 33% of shoppers are uncomfortable shopping in-store for cosmetics ; and 18% of shoppers are uncomfortable shopping in-store for shoes. Not all apparel retailers will be affected equally, however. In fact, 50%.

Returns 232

Returns Apparel Store Layout Specialty Retailers 232

Theatro

JANUARY 25, 2023

We timed the study to take place in January 2023, with the most recent holiday shopping season still fresh in shoppers’ minds. The survey found that many Americans believe the quality of the in-store experience has declined since 2019—the last year before the Covid lockdowns that began in March 2020.

Customer Experience 98

Customer Experience Shopping Store Layout Consumer 98

CJ Retail Solutions

JUNE 8, 2021

When was the last time you went into a shop where there was no merchandising at all? Even the big tradespeople’s warehouse stores are full of it, when these are probably the savviest customers going – they know exactly what they’re there for, and are unlikely to be swayed by a promotional display. Why does retail merchandising matter?

Store Layout 52

Store Layout Department Stores Advertising Promotions 52

Indigo 9 Digital

MARCH 16, 2022

By Tricia McKinnon , Emily McCullough and Ben Rudolph Brick and mortar retail is still the way most consumers like to shop. But with the growth of eCommerce consumers need a better reason to make a trip to your store. Primark’s Birmingham store in the UK has a Disney themed café that is a sure hit with kids.

Promotions 64

Promotions Location Store Layout Shopping 64

Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

Loss Prevention 237

Loss Prevention Sporting Goods Customer Experience Store Layout 237

Retail TouchPoints

FEBRUARY 8, 2021

Store traffic, pedestrian traffic and store layouts won’t necessarily go back to where they were in 2019 or 2018,” said Naveen Jaggi, President of Retail Advisory Services at JLL in an interview with Retail TouchPoints. Every owner wants consumers back in the mall for last-minute impulse shopping.

Fulfillment 131

Fulfillment Store Layout Returns Department Stores 131

Inside Retail

MAY 2, 2022

As a parent of young kids, a massage sounds great right now, as does shopping for new non-spewed-on clothes. We walked through one of the major discount department stores and by chance saw the boys’ section first. Had we followed the retailer’s store layout and stayed in the boys’ section, we would never have seen these items.

Target Market 130

Target Market Beauty and Health Store Layout Consumer 130