Inside Retail

JUNE 26, 2025

For Kennedy, the next evolution of resale is happening at the store level through smart kiosks and self-serve authentication points that eliminate ambiguity at the moment of purchase or return. Whether it’s in a livestream or a department store, Kennedy believes real-time authentication will soon be as familiar as scanning a barcode.

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Kiosk Returns Payment Services Department Stores 218

Inside Retail

DECEMBER 16, 2024

Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. IR : What are some returning best-selling products from past years, and whats new this year?

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Supermarket Department Stores Shopping Planning 246

Retail Dive

JUNE 24, 2025

Published June 24, 2025 By Michael Brady post share post print email license A return of a Shein item leveraging UPS' Happy Returns occurs at a Forever 21 location. The fashion industry experiences more returns than any other, with over two-thirds of consumers returning clothing or footwear in the past year.

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Retail TouchPoints

MARCH 12, 2025

In his first earnings cycle at the helm , Kohls new CEO Ashley Buchanan laid out his plan to turn around the embattled company, which has struggled for years to return to a position of strength while fending off activist investors. Sales were down at the department store in both Q4 2024 and for the full year, both of which ended Feb.

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Store Layout Promotions Jewelry Department Stores 267

Inside Retail

FEBRUARY 11, 2025

Department stores, which have traditionally been one of the favourite retail go-to places for high-end chocolates, have had to think a little bit out of the box (or out of the square if you prefer). Chocolate isnt everything A worldwide scarcity of cocoa isnt the only thing thats bothering Japans department stores though.

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Consumer Department Stores Specialty Store Apparel 130

Retail Dive

MAY 27, 2025

The department store returns to family control with traffic and sales comps up, and in a position to steal share from Saks Fifth Avenue.

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Department Stores Returns 110

Inside Retail

MARCH 5, 2025

A year after the French luxury department store originally announced it would be launching its first US location, Printemps is officially opening a brick-and-mortar store in the heart of New York Citys financial district on March 21. Department stores havent had the best reputation the last few years.

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Retail Marketing Department Stores Marketing Markdowns 130

Retail Gazette

JULY 21, 2025

Clothing brand Topshop has confirmed three European stockists as it gears up for a return to the high street this summer. The fashion retailer will sell a collection of its clothing in Printemps department stores across France and be stocked in Magasin du Nord shops across Denmark.

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Returns Department Stores Wholesale Fashion 59

Inside Retail

MAY 27, 2025

Redirecting efforts into express checkout lanes and self-service kiosks led to a 40 per cent reduction in wait times and a 15 per cent lift in customer return rates. Example: A beauty brand upgraded its online chat support to improve response times, but customer complaints about the returns process persisted.

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Returns Beauty and Health Checkout Store Layout 130

Inside Retail

APRIL 28, 2025

The monetisation of retail assets has come a long way since department stores like Myer and David Jones first sold physical space within their stores. Suppliers deserve a return on investment and clear reporting. Be upfront about the accuracy and efficiency of your model.

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Marketing Advertising Department Stores Supermarket 240

Retail Gazette

JUNE 17, 2025

The department store chain has informed members in its buying and merchandising departments that they must work either in the office, in stores or with brands and suppliers three days a week from the start of July. Click here to sign up to Retail Gazette‘s free daily email newsletter

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Returns Department Stores ATS Marketing 113

Inside Retail

MAY 11, 2025

In 2023, the premium spice brand found itself placed upon the shelves of Harrods in Knightsbridge London, one of the worlds most storied department stores. For De Zoysa, a return to spices was elemental in a world reeling from uncertainty. I felt like I needed to go back to basics.

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Boutique Supermarket Grocer Department Stores 255

Retail Gazette

JULY 8, 2025

John Lewis has unseated M&S as the top scoring retailer in the latest UK Customer Satisfaction Index (UKCSI), bolstered by the return of Never Knowingly Undersold. The department store chain scored 86.7

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Department Stores Supermarket Returns Fashion 76

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

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Payment Services Department Stores Shipping Customer Experience 147

Inside Retail

NOVEMBER 4, 2024

Earlier this year, it was reported that Harrolds’ Melbourne and Sydney stores would be relocated as part of the business’s plan to return to sustainable profit, however, the business remained plagued by difficulties in the retail sector.

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Inside Retail

JULY 20, 2025

Seven & I countered with its own vision: a possible IPO of its North American convenience store unit and a plan to return 2 trillion yen to shareholders by 2030 through share buybacks while retaining control of its crown jewel asset. In 2022, it divested the struggling Sogo & Seibu department store chain.

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Department Stores Returns Planning Management 130

Inside Retail

OCTOBER 20, 2024

It’s all about experience Selvane Mohandas du Ménil, the managing director of the International Association of Department Stores, said there are three main types of retailers that cater to the 1 per cent. Experiential retail at its highest,” Driscoll noted, “is a strategy employed by many purveyors of luxury products.”

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Apparel Department Stores Clienteling Shopping 130

Inside Retail

JULY 14, 2025

Chinese travellers, now more digitally savvy and experience-oriented, are returning, albeit with evolved expectations. Further reading: Can Saks Global recoup its losses to become a profitable department store giant? For those who remain, the opportunity is real, but so is the challenge,” Neville-Te Rito said.

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Inventory Management Department Stores Marketing Returns 130

Retail Focus

JUNE 19, 2025

For multi-location retail operations, these systems can also be transported and reused across various stores, further amplifying return on investment. Fashion stores regularly update their window displays and in-store layout using modular frameworks and interchangeable backdrops.

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Kiosk Promotions Store Layout Department Stores 130

Retail Gazette

JUNE 16, 2025

Braithwaite will join the department store chain on 1 October following the completion on a non-compete period, The Times reported. John Lewis has appointed M&S’ former marketing director Anna Braithwaite as its new chief customer officer.

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Marketing Department Stores Returns Customer Experience 76

Retail Gazette

DECEMBER 22, 2024

The return of its Never Knowingly Undersold promise and the de-emphasis of its cannibalistic Anyday range is re-establishing the department store as a place for quality products at the right price.

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Department Stores Supermarket Returns Fashion 111

RETAIL MANAGEMENT SOFTWARE

JUNE 9, 2025

That’s why applying smart inventory management tips isn’t just helpful — it’s essential for retailers in the apparel, Footwear, Jewelry, Sporting Goods, Home Goods, and department store industries. Return or Exchange with Vendors Check if your vendors allow returns or swaps.

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Inventory Management Management Markdowns Jewelry 70

Retail TouchPoints

JUNE 12, 2025

In 1932, fledgling Florida department store Bealls went bankrupt and was owned by the bank for more than 10 years. Now, nine decades later, the chain is celebrating its 110 th anniversary and is bigger and stronger than ever, with more than 650 stores across 22 states. Egbert “E.R.” Beall joined his father R.M.

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Marketing Department Stores Consumer Shopping 162

Inside Retail

FEBRUARY 5, 2025

Like many legacy retailers, the Australian department store chain founded in 1838 faces the challenge of its updating backend systems to create a seamless experience for its customers. The app is just one of the ways David Jones aims to bridge the gap between online and in-store transactions.

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Department Stores Customer Experience Shopping ATS 130

Retail Gazette

MARCH 13, 2025

The department store’s executive director Peter Ruis has previously joked “its been a bit Blur v Oasis in terms of M&S and us” – so do the Partnership’s latest results set the stage for this rivalry to ramp up?

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Department Stores Grocer Supermarket Fashion 69

Retail Dive

JUNE 25, 2025

The tool will offer step-by-step instructions for advanced support queries like, “How can I process a return without a receipt?” You can unsubscribe at anytime. The retailer also plans to upgrade its existing conversational AI for associates in the coming months. By Retail Dive Staff • Jan. Registered in England and Wales. TechTarget, Inc.s

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Payment Services Beauty and Health Department Stores Marketing 52

RETAIL MANAGEMENT SOFTWARE

JUNE 25, 2025

For brands in sectors such as apparel, Footwear, Jewelry, Sporting Goods, Home Goods, and Department Stores, finding the right retail pricing strategies is crucial to survival and profitability. The economy remains volatile, inflation continues to rise, and consumer confidence is on shaky ground. Monitor competitor prices in real-time.

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Retailing Pricing Sporting Goods Jewelry Specialty Retailers 70

Retail Gazette

JANUARY 7, 2025

Lock, who joined the Waitrose owner in March 2022, helped spearhead John Lewis’ three-part campaign as it built on the momentum following the return of its Never Knowingly Undersold price promise. I wish you all every success and happiness. The final ad, ‘The Gifting Hour , scored a 4.6

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Promotions Returns Shopping Department Stores 98

Retail Dive

JULY 2, 2025

Dive Insight: AI investments are the norm for business leaders now, but how much return theyre getting from these investments varies. You can unsubscribe at anytime. Three-quarters of consumer product leaders report relying more on AI and analytics to make smarter investment decisions for innovation. Registered in England and Wales.

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Payment Services Department Stores Marketing Consumer 75

Inside Retail

JUNE 3, 2025

But for Kim, who oversees a network that spans department stores, supermarkets, home shopping platforms and international malls, the shift isnt just about moving from brick to click. Retails next chapter When asked what excites him most about the future, Kim didnt mention drones or cashierless stores.

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Department Stores Supermarket Shopping Marketing 130

Retail Gazette

APRIL 10, 2025

Related Story Very Group returns to profit despite softer sales 19/02/2025 x 3:42 PM Looking ahead, the business is forecasting adjusted EBITDA of 300m to 305m in 2024/25, rising to between 305m and 320m in 2025/26, supported by ongoing cost-saving initiatives. The online department store swung to a pre-tax profit of 6.1m

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Department Stores Finance Returns Planning 76

Inside Retail

JUNE 15, 2025

Thailand has a wide variety of shopping options, including shopping malls, community malls, department stores and outlet malls. They want to browse online, try on in-store, pay via mobile and return items anywhere. Malls can no longer rely on traditional retail alone, as customers now expect a seamless journey.

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Shopping Wholesale Consumer Department Stores 130

Retail Gazette

MARCH 17, 2025

Fenwick has enlisted restructuring experts from AlixPartners to help address ongoing financial challenges, as the department store chain faces mounting losses and cost pressures. The family-owned retailer, which operates eight department stores across the UK, reported a pre-tax loss of 38.1m decline in sales.

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Department Stores Returns Planning Marketing 64

Retail Gazette

APRIL 24, 2025

The Italian designer set up installations on the faade of the department stores Brompton Road side and in its 36 windows with various animations to celebrate its 100-year history. Click here to sign up to Retail Gazettes free daily email newsletter

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Returns Department Stores Fashion Shopping 64

Retail Dive

JUNE 24, 2025

You can unsubscribe at anytime. By Caroline Jansen • Oct. 14, 2024 LaylaBird via Getty Images Deep Dive DEI could get better than ever The intense pressure to end diversity initiatives has led companies to scrutinize their policies. Many will end up making them stronger. By Daphne Howland • Feb. Registered in England and Wales. TechTarget, Inc.s

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Payment Services Department Stores Fulfillment Marketing 73

Retail Dive

JUNE 27, 2025

Deep Dive Podcasts Library Events Press Releases Topics Sign up Search Sign up Search Operations Marketing Technology DTC Distressed Retail Department Stores Executives Financial News Trends E-Commerce An article from Column The Weekly Closeout: J. 50 That’s how many company-owned stores Mango now operates in the U.S.

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Home Furnishings Accessories Returns Department Stores 66

Retail Gazette

JUNE 19, 2025

The long-awaited opening of the Elizabeth Line, which has made Tottenham Court Road the West End’s busiest tube station, return of international tourism and office workers combined with lower retail rents have created a compelling case for “a more diverse range of retailers” to take a punt on Oxford Street.

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Planning Shopping Department Stores Management 59