Department Stores and Promotions - Experience Retail Today

What’s driving the transformation of China’s department stores?

Inside Retail

APRIL 6, 2025

Once seen as a staple of urban retail, department stores in China are undergoing a transformative reinvention. Market struggles Chinas department-store sector has long been a foundational part of the countrys commercial infrastructure, but in recent years, it has been under mounting pressure.

Department Stores

Department Stores Net Profit Store Operations Store Layout

Macy’s to Adapt Best-Seller About Department Store Icons into TV Series

Retail TouchPoints

MARCH 18, 2025

Still, scripted television is a new realm for the department store, and certainly not the kind of project that most retailers would take on. For several years now Macys has been working to prove its own resilience as the department store sector undergoes massive upheaval.

Department Stores

Department Stores Advertising Fashion Promotions

Black Friday boosts Australia’s November retail sales

Inside Retail

JANUARY 8, 2025

“The popularity of Black Friday sales continues to grow with promotional activity now stretching across the entire month of November, not just solely focused on the Black Friday weekend.” However, department store sales fell 1.2 ” November sales jumped 3 per cent to $36.51 per cent to $5.57 per cent to $3.07

Sporting Goods

Sporting Goods Department Stores Promotions ATS

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

AI In The Aisles: The Executives Guide To Better In-Store Experiences

Smart Tools & Strong Teams: A People-First Approach to AI in Sales

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New Kohl’s CEO Lays Out Turnaround Strategy Following Disappointing Q4

Retail TouchPoints

MARCH 12, 2025

Sales were down at the department store in both Q4 2024 and for the full year, both of which ended Feb. Adjustments to the companys selection of national brands and promotional strategy also are underway. In Q4, net sales decreased 9.4% and comparable sales were down 6.7% and comparable sales were down 6.5%.

Store Layout

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Woolworths sees steady sales growth despite external volatility

Inside Retail

APRIL 30, 2025

Discount department store division Big W saw sales slip 1.5 ” In the food division, sales of long-life items were supported by promotional programs, while growth in fresh item sales improved due to lower prices on chilled items and stronger growth in meats. . Store-originated sales for this quarter increased by 1.4

Department Stores

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Exploring the Different Types of Store Formats for Retail Success

Small Biz Trends

JULY 21, 2025

Discount retailers focus on affordability, and specialty stores cater to unique interests. Next, let’s explore how department stores and chain stores fit into your shopping strategy. Specialty stores cater to specific product categories, allowing for personalized service and a wider range of brands.

Specialty Store

Specialty Store Department Stores Supermarket Discount Store

The AI Pricing Debate: Balancing Retail Innovation and Consumer Trust

Retail TouchPoints

OCTOBER 16, 2024

Another compelling example comes from a leading department store that implemented AI pricing across its physical and digital channels. In the test group of brick-and-mortar stores, the AI solution led to a 13% increase in new and existing customers while boosting basket-level revenue by 4%.

Consumer

Consumer Retailing Pricing Inventory Management Department Stores

Retail sales increase 4.6 per cent in December

Inside Retail

FEBRUARY 2, 2025

billion, and department stores jumped 1.6 “Retail spending held firm following strong growth in recent months with promotional activity stretched across the quarter,” said Robert Ewing, ABS head of business statistics. Cafes, restaurants and takeaway food services increased 4.7 per cent to $5.54 per cent to $14.64

Sporting Goods

Sporting Goods Department Stores Accessories Promotions

David Jones, LSKD reveal how their Black Friday sales are performing so far

Inside Retail

NOVEMBER 27, 2024

The Black Friday Cyber Monday sales period has expanded to become ‘Black November’ this year, with many retailers and brands starting their promotions earlier than ever. In 2021, the business went live with its promotions on November 18, in 2022 on November 15 and last year on November 9. This presents a predicament for retailers.

Markdowns

Markdowns Promotions Advertising Department Stores

Experts weigh in on Nordstrom’s privatisation deal with El Puerto de Liverpool

Inside Retail

JANUARY 9, 2025

The consensus within the retail industry is that Nordstroms partnership deal with the Mexican retail group will improve the department store retailers chances of thriving at a time when many legacy players, like Macys, are struggling to survive. However, long-term success for Nordstrom wont come without further changes.

Department Stores

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Why Modular Exhibition Systems Are Ideal for Retail Environments

Retail Focus

JUNE 19, 2025

Retailers must constantly update their in-store displays, promotional setups, and product showcases to capture customer interest and reflect current trends. Flexibility and Reusability Retail environments require frequent changes in layout—seasonal promotions, product launches, and holiday campaigns demand quick, adaptable solutions.

Kiosk

Kiosk Promotions Store Layout Department Stores

In Bangkok, malls are delivering culture to a mass audience

Inside Retail

JANUARY 13, 2025

Department stores are trying too A different take on the propagation of culture can be seen in department stores, which in places like Japan, Singapore and Bangkok have seen themselves, at least secondarily, as torchbearers of national heritage.

Department Stores

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Half of Brits shop for experience, not purchase, finds PPL PRS survey

A1 Retail

JUNE 2, 2025

So, how can retailers create the perfect atmosphere in-store to deliver on customer experience and keep shoppers loyal? According to the research, promotions (58 percent) are still key, but equally important is friendly staff (57 percent), while good music playing defines the experience for a further quarter (23 percent).

Shopping

Shopping Department Stores Beauty and Health Customer Experience

Retail sales heat up in June as shoppers flock back to stores

Retail Gazette

JULY 24, 2025

Food store sales climbed 0.7% over the month, with supermarkets benefiting from seasonal promotions. Non-store retailing — which includes online sales — jumped 1.7%, taking it to its highest level since February 2022.

Supermarket

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Macy’s Jeff Warren explains how the legacy retailer plans to turn things around

Inside Retail

JANUARY 14, 2025

But for Jeff Warren Macys vice president of selling and customer experience, and one of the key people involved in reinvigorating the department stores relationship with its customers sticking with the status quo is not an option. billion and stores numbering 868 globally. The initiative has shown success so far, with 3.4

Planning

Planning Department Stores Customer Experience Point of Sale

Are female CEOs Thai retail’s secret sauce?

Inside Retail

JANUARY 19, 2025

The companies have also developed effective partnerships with global retailers while at the same time vigorously promoting Thai culture and local Thai designers. The store is the work of Central Department Store Group, a sibling company of Central Pattana.

Department Stores

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Smart store infrastructure is powering the future of retail experience

Retail Dive

JULY 7, 2025

For leading grocers and general merchandise retailers alike, digitizing store infrastructure is becoming foundational to staying competitive and future-ready. The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say. By Daphne Howland • Feb.

Payment Services

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Boohoo rebrands to Debenhams Group as it shifts to marketplace model

Retail Gazette

MARCH 11, 2025

The business has also promoted Debenhams finance director Phil Ellis to the role of new chief financial officer, replacing Stephen Morana with immediate effect. Rebuilt for the future and transformed into Britains leading online department store. Group chief executive Dan Finley said: Debenhams is back.

Department Stores

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Retailers’ Quest for Seamless Shopper Journeys Fuels Payment Modernization Projects

Retail TouchPoints

MARCH 7, 2025

Digital payments capabilities are particularly important to luxury retailers, supermarkets and department stores, while online retailers are less likely to stress this goal. Rodrigo gave the example of a customer going to a brick-and-mortar store to pick up a BOPIS order.

Payment Services

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How Rising Prices Shape Consumer Behavior

Retail Focus

MARCH 25, 2025

Grocery stores that promote organic or specialty foods frequently include budget lines to attract customers who can no longer afford premium items. When inflation is high, department stores expand their clearance sections. During inflation, many discount retailers increase their market share, while others struggle.

Consumer

Consumer Drop-Shipping Shipping Store Layout

Myer cites volatile market and distribution issues in tough second half

Inside Retail

MAY 22, 2025

Despite rising promotional activity and an increased cost of business, Myer has achieved sales growth, albeit dragged down by the performance of its apparel brands. The company says its second-half sales rose 1.9 per cent year on year to $837.2 Comparable sales were up 1.5 per cent, while online sales rose by 9 per cent to account for 21.4

Marketing

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Inventory Management Tips for Retailers to Reduce Overstock and Increase Profits

RETAIL MANAGEMENT SOFTWARE

JUNE 9, 2025

That’s why applying smart inventory management tips isn’t just helpful — it’s essential for retailers in the apparel, Footwear, Jewelry, Sporting Goods, Home Goods, and department store industries. Leverage Flash Sales and Promotional Events Create urgency with limited-time promotions, in-store events, or flash sales.

Inventory Management

Inventory Management Management Markdowns Jewelry

The Future of Retail Pricing Strategies in an Unstable Economy

RETAIL MANAGEMENT SOFTWARE

JUNE 25, 2025

For brands in sectors such as apparel, Footwear, Jewelry, Sporting Goods, Home Goods, and Department Stores, finding the right retail pricing strategies is crucial to survival and profitability. This works well in sporting goods or home goods stores where accessories or related items can be grouped together.

Retailing Pricing

Retailing Pricing Sporting Goods Jewelry Specialty Retailers

David Jones’ chief retail officer Kate Bergin on the future of omnichannel

Inside Retail

FEBRUARY 5, 2025

Like many legacy retailers, the Australian department store chain founded in 1838 faces the challenge of its updating backend systems to create a seamless experience for its customers. The app is just one of the ways David Jones aims to bridge the gap between online and in-store transactions. What can I learn?

Department Stores

Department Stores Customer Experience Shopping ATS

Walmart CFO talks private brand, delivery growth

Retail Dive

JUNE 24, 2025

Pharmacy delivery, which is available at the majority of the retailer’s stores, is promoting “sticky behavior” among customers, Rainey said. You can unsubscribe at anytime. Along with improving its stance on fresh foods, Walmart is also focused on convenience for its customers, he added.

Department Stores

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How China’s micro-drama boom is rewriting the rules of retail marketing

Inside Retail

APRIL 14, 2025

But success requires a delicate balance between entertainment and promotion. Further reading: Whats driving the transformation of Chinas department stores? For brands, the lesson is clear: micro-dramas offer a compelling route to cultural relevance and consumer engagement, especially with younger, digital-native audiences.

Retail Marketing

Retail Marketing Marketing Department Stores Advertising

Few retail leaders are confident in their current AI capabilities, EY finds

Retail Dive

JULY 2, 2025

You can unsubscribe at anytime. © 2025 TechTarget, Inc. or its subsidiaries. All rights reserved. View our other publications | Privacy policy | Terms of use | Take down policy. Registered in England and Wales. TechTarget, Inc.s registered office is 275 Grove St. Newton, MA 02466.

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Top 4 Shopping Events during 4th Qtr. (and How Product Brands Can Make the Most of Them)

Retail Bound

DECEMBER 2, 2024

Here’s why this quarter is critical: Consumer behavior shifts toward spending: The holiday season triggers gift-buying, bulk shopping, and a willingness to spend on deals and promotions. Strategies for Product Manufacturers : Start Promotions Early : Tease discounts a week in advance to build excitement and capture early interest.

Shopping

Shopping Shipping Promotions Consumer

Lotte’s Samuel Kim on the company’s strategy to keep up with changing times

Inside Retail

JUNE 3, 2025

But for Kim, who oversees a network that spans department stores, supermarkets, home shopping platforms and international malls, the shift isnt just about moving from brick to click. Its about redefining what customers value and rebuilding their trust in an increasingly automated, choice-saturated world.

Department Stores

Department Stores Supermarket Shopping Marketing

John Lewis customer director to step down after 3 years

Retail Gazette

JANUARY 7, 2025

Under her Customer leadership, we have grown customer numbers, our loyalty programmes, our net promoter scores and brand and customer satisfaction metrics. A John Lewis Partnership spokesperson said: Over the last three years, Charlotte has made a significant contribution to our business.

Returns

Returns Promotions Shopping Department Stores

Walmart’s latest AI feature aims to help associates overcome language barriers

Retail Dive

JUNE 25, 2025

You can unsubscribe at anytime. ET Profitable and Protected: Future-proofing your Retail Operations Presented by studioID and Aptos 09 JUL Webinar | 2 p.m. © 2025 TechTarget, Inc. or its subsidiaries. All rights reserved. View our other publications | Privacy policy | Terms of use | Take down policy. Registered in England and Wales.

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AI, loyalty and global growth dominate opening day of World Retail Congress 2025

Inside Retail

MAY 13, 2025

AI is allowing you to personalise in such a way that vendors are able to use their promotional dollars more effectively, which means they give you more money. Meanwhile, Scott Price, group CEO of DFI Retail Group, highlighted how data is accelerating the disruption of traditional economic retail models.

Merchant Services

Merchant Services Department Stores Fashion Apparel

Sportsman’s Warehouse to pull forward holiday shipments to skirt tariffs

Retail Dive

JUNE 30, 2025

Women’s Wear Daily ‘Fragrances Are the New Sneakers’: How Perfume Became a Teen Status Symbol Chain Store Age Primark to expand in new states — here’s where View all Events 09 JUL Webinar | 2 p.m. You can unsubscribe at anytime. © 2025 TechTarget, Inc. or its subsidiaries. All rights reserved. Registered in England and Wales.

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The core objective of Lowe’s loyalty program? Drive one more trip

Retail Dive

JUNE 26, 2025

Deep Dive Podcasts Library Events Press Releases Topics Sign up Search Sign up Search Operations Marketing Technology DTC Distressed Retail Department Stores Executives Financial News Trends E-Commerce An article from The core objective of Lowe’s loyalty program? You can unsubscribe at anytime. © 2025 TechTarget, Inc.

Department Stores

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Macy’s Leaders Answer 6 Big Questions About the Company’s Future at NRF

Retail TouchPoints

JANUARY 13, 2025

Is it time to give up on the department store ? Weve seen three consecutive quarters of improvement in our net promoter scores, in addition to three consecutive quarters of comp store sales growth [at these 50 stores]. Is it Time to Give up on the Department Store? Should Macys Inc.

Department Stores

Department Stores ATS Markdowns Marketing

Parachute to close 19 stores this year, shift away from ‘massive storefronts’

Retail Dive

JUNE 27, 2025

Women’s Wear Daily ‘Fragrances Are the New Sneakers’: How Perfume Became a Teen Status Symbol Chain Store Age Primark to expand in new states — here’s where View all Events 09 JUL Webinar | 2 p.m. You can unsubscribe at anytime. © 2025 TechTarget, Inc. or its subsidiaries. All rights reserved. Registered in England and Wales.

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Why visiting a mall in Thailand feels more like sightseeing than shopping

Inside Retail

JUNE 15, 2025

Thailand has a wide variety of shopping options, including shopping malls, community malls, department stores and outlet malls. Central Pattana, Thailand’s biggest developer of enclosed vertical malls, manages 42 shopping centres (including 40 Central-branded shopping malls, of which 16 are in greater Bangkok).

Shopping

Shopping Wholesale Consumer Department Stores

Kohl’s brings back summer sale coinciding with Prime Day

Retail Dive

JUNE 27, 2025

Published June 27, 2025 By Howard Ruben post share post print email license The department store is offering free shipping on all e-commerce purchases during its Summer Cyber Deals event. In its most recent quarter, the department store reported Q1 net sales fell 4.1% You can unsubscribe at anytime. with comps down 3.9%.

Beauty and Health

Beauty and Health Department Stores Apparel Accessories

Saks Global $600M deal with bondholders includes $200M in new financing

Retail Dive

JUNE 30, 2025

With this deal, the department store company will not pursue the $350 million in financing that was slated to close Monday. Dive Insight: Saks Global’s bondholders appear to be jockeying for position at an uncertain time for the newly minted department store conglomerate. You can unsubscribe at anytime.

Finance

Finance Department Stores Payment Services Marketing

Free returns are often a deal breaker for consumers

Retail Dive

JUNE 24, 2025

You can unsubscribe at anytime. ET Profitable and Protected: Future-proofing your Retail Operations Presented by studioID and Aptos 09 JUL Webinar | 2 p.m. By Caroline Jansen • Oct. © 2025 TechTarget, Inc. or its subsidiaries. All rights reserved. View our other publications | Privacy policy | Terms of use | Take down policy. TechTarget, Inc.s

Returns

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Walmart bets big on AI with ‘super agent’ strategy

Retail Dive

JULY 25, 2025

You can unsubscribe at anytime. By Caroline Jansen • Oct. © 2025 TechTarget, Inc. or its subsidiaries. All rights reserved. View our other publications | Privacy policy | Terms of use | Take down policy. Registered in England and Wales. TechTarget, Inc.s registered office is 275 Grove St. Newton, MA 02466.

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Rack Room Shoes names chiefs of digital, merchandise

Retail Dive

JULY 11, 2025

Published July 11, 2025 By Howard Ruben post share post print email license Rack Room Shoes announced the promotions of Chief Merchandise Officer Brian Burnett and Chief Digital Officer Molly Hartney. Courtesy of Rack Room Shoes Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback.

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Back-to-school shoppers focus on sales, AI to search for deals

Retail Dive

JUNE 26, 2025

You can unsubscribe at anytime. ET Profitable and Protected: Future-proofing your Retail Operations Presented by studioID and Aptos 09 JUL Webinar | 2 p.m. © 2025 TechTarget, Inc. or its subsidiaries. All rights reserved. View our other publications | Privacy policy | Terms of use | Take down policy. Registered in England and Wales.

Department Stores

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Amazon aims to speed up delivery to 4K rural communities by end of year

Retail Dive

JUNE 24, 2025

You can unsubscribe at anytime. ET Profitable and Protected: Future-proofing your Retail Operations Presented by studioID and Aptos 09 JUL Webinar | 2 p.m. By Daphne Howland • Feb. © 2025 TechTarget, Inc. or its subsidiaries. All rights reserved. View our other publications | Privacy policy | Terms of use | Take down policy. TechTarget, Inc.s

Payment Services

Payment Services Department Stores Fulfillment Marketing

What’s driving the transformation of China’s department stores?

Macy’s to Adapt Best-Seller About Department Store Icons into TV Series

Webinars

Trending Sources

Black Friday boosts Australia’s November retail sales

Webinars

New Kohl’s CEO Lays Out Turnaround Strategy Following Disappointing Q4

Woolworths sees steady sales growth despite external volatility

Exploring the Different Types of Store Formats for Retail Success

The AI Pricing Debate: Balancing Retail Innovation and Consumer Trust

Retail sales increase 4.6 per cent in December

David Jones, LSKD reveal how their Black Friday sales are performing so far

Experts weigh in on Nordstrom’s privatisation deal with El Puerto de Liverpool

Why Modular Exhibition Systems Are Ideal for Retail Environments

In Bangkok, malls are delivering culture to a mass audience

Half of Brits shop for experience, not purchase, finds PPL PRS survey

Retail sales heat up in June as shoppers flock back to stores

Macy’s Jeff Warren explains how the legacy retailer plans to turn things around

Are female CEOs Thai retail’s secret sauce?

Smart store infrastructure is powering the future of retail experience

Boohoo rebrands to Debenhams Group as it shifts to marketplace model

Retailers’ Quest for Seamless Shopper Journeys Fuels Payment Modernization Projects

How Rising Prices Shape Consumer Behavior

Myer cites volatile market and distribution issues in tough second half

Inventory Management Tips for Retailers to Reduce Overstock and Increase Profits

The Future of Retail Pricing Strategies in an Unstable Economy

David Jones’ chief retail officer Kate Bergin on the future of omnichannel

Walmart CFO talks private brand, delivery growth

How China’s micro-drama boom is rewriting the rules of retail marketing

Few retail leaders are confident in their current AI capabilities, EY finds

Top 4 Shopping Events during 4th Qtr. (and How Product Brands Can Make the Most of Them)

Lotte’s Samuel Kim on the company’s strategy to keep up with changing times

John Lewis customer director to step down after 3 years

Walmart’s latest AI feature aims to help associates overcome language barriers

AI, loyalty and global growth dominate opening day of World Retail Congress 2025

Sportsman’s Warehouse to pull forward holiday shipments to skirt tariffs

The core objective of Lowe’s loyalty program? Drive one more trip

Macy’s Leaders Answer 6 Big Questions About the Company’s Future at NRF

Parachute to close 19 stores this year, shift away from ‘massive storefronts’

Why visiting a mall in Thailand feels more like sightseeing than shopping

Kohl’s brings back summer sale coinciding with Prime Day

Saks Global $600M deal with bondholders includes $200M in new financing

Free returns are often a deal breaker for consumers

Walmart bets big on AI with ‘super agent’ strategy

Rack Room Shoes names chiefs of digital, merchandise

Back-to-school shoppers focus on sales, AI to search for deals

Amazon aims to speed up delivery to 4K rural communities by end of year

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