Inside Retail

JUNE 24, 2024

Central’s acquisition move is not unusual,” Selvane Mohandas du Ménil, International Association of Department Stores managing director, told Inside Retail. Central Group made the headlines again in 2022 after snapping up Selfridges Group, making it the largest luxury department store operator in Europe.

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Department Stores Location Store Operations Marketing 263

Retail TouchPoints

APRIL 3, 2025

When retailers closed stores, however, online sales in a given area decreased by 11.5%, with some categories including home (32.2%) and department stores (26.1%) seeing even greater declines. leadership roles, including Deputy CEO, National Managing Partner of M&A Services, and Global Chief of Staff.

Department Stores 147

Department Stores Consumer Location Planning 147

Retail TouchPoints

JULY 5, 2024

Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 Current Saks.com CEO Marc Metrick will become Saks Global’s new CEO.

Department Stores 306

Department Stores Finance Supermarket Accounting 306

Retail TouchPoints

APRIL 17, 2025

Parent company WHP Global has partnered with leading South American retailer Ripley to bring Toys R Us to Peru and Chile via shop-in-shops at Ripley department stores. In April 2024 Toys R Us expanded its partnership with WHSmith for 30 additional shop-in-shops at the UK retailers stores. in a statement.

Department Stores 147

Department Stores Shopping Location Marketing 147

Inside Retail

DECEMBER 11, 2023

Since the retailer’s establishment in 1858, Macy’s has become one of the most well-known department stores in the US, if not the world. billion acquisition offer from an investor group composed of Arkhouse Management and Brigade Capital. Macy’s declined to comment on the offer at the time of this writing.

Department Stores 244

Department Stores Merchant Services Management Store Operations 244

Retail TouchPoints

MAY 29, 2024

Considering that endcap displays generate 70% of grocery and department store spend, the ROI of a solution that provides intelligent insights can be fast and decisive. If metrics show underutilization of those services, AI can alert managers and provide insights for informed decision-making.

Merchant Services 327

Merchant Services Kiosk Point of Sale Department Stores 327

Retail TouchPoints

MARCH 11, 2021

The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

Store Layout 264

Store Layout Department Stores Checkout Location 264

Retail TouchPoints

AUGUST 12, 2020

In filing for bankruptcy protection, discount department store Stein Mart has raised the possibility of closing “a significant portion, if not all, of its brick-and-mortar stores,” according to a statement. Bankruptcy Court for the Middle District of Florida – Jacksonville Division. billion , with comp sales dipping 1.4%

Department Stores 292

Department Stores Management Store Operations 292

Retail TouchPoints

FEBRUARY 27, 2024

has unveiled its Bold New Chapter strategy, signaling a major shift for the iconic department store retailer. Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations.

Location 278

Location Department Stores Fulfillment Planning 278

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. distribution center with a new induction, sorting and packing system.

Point of Sale 279

Point of Sale Payment Services Customer Experience Department Stores 279

Retail TouchPoints

SEPTEMBER 16, 2022

Mexican luxury department store Liverp o ol has reportedly taken a 9.9% Liverpool said in a statement that “this operation represents an attractive opportunity to diversify assets geographically.”. passive stake in Nordstrom in a deal valued at $293.8 million , according to Reuters. Founder Bruce Nordstrom held a 15.9%

Inventory Management 246

Inventory Management Department Stores Returns Management 246

Retail TouchPoints

JANUARY 9, 2023

The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The Polaris strategy, which involves a combination of customer, operations and store footprint-based initiatives, has had mixed success.

Department Stores 273

Department Stores Location Returns Fashion 273

Retail TouchPoints

MARCH 1, 2021

Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores.

Location 328

Location Planning Department Stores Shopping 328

Retail TouchPoints

MARCH 7, 2025

Digital payments capabilities are particularly important to luxury retailers, supermarkets and department stores, while online retailers are less likely to stress this goal.

Payment Services 138

Payment Services Fulfillment Department Stores Customer Experience 138

Retail TouchPoints

OCTOBER 10, 2024

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

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Payment Services Apparel Checkout Fulfillment 264

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Macy’s has managed its liquidity with a benefit from working capital, while navigating the challenging environment with inventories declining 27% and cash of approximately $1.7

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

JUNE 25, 2020

Macy’s will reduce its corporate and management headcount by approximately 3,900 people as part of a cost restructuring expected to save approximately $365 million in fiscal 2020 and $630 million on an annualized basis. Pre-tax costs of the restructuring, estimated at $180 million in cash, will be recorded during the company’s fiscal Q2.

Department Stores 232

Department Stores Finance Returns Management 232

Retail TouchPoints

MAY 19, 2022

Poor Q1 results and the departure of two senior executives could further ramp up pressure for the department store retailer to sell itself. The retailer has engaged with more than 25 interested parties and multiple bidders have been invited to meetings with management. Kohl’s reported a 5.2%

Department Stores 278

Department Stores Marketing Location Planning 278

Inside Retail

SEPTEMBER 12, 2024

The evidence is showing up most clearly in the reports coming out of the big department store chains, where the strength is increasingly concentrated in a few flagship stores rather than being distributed across their entire store fleets. The company’s 14 luxury department stores in Japan reported out 4.5

Department Stores 130

Department Stores Specialty Store Consumer Supermarket 130

Retail TouchPoints

NOVEMBER 7, 2023

What’s more, these scenarios are also becoming more blatant in recent months as fraudsters have raided and ransacked department stores. Raz is responsible for end-to-end management of all operational aspects of the data and analytical products for Appriss Retail across hundreds of global retailers.

Loss Prevention 297

Loss Prevention Shrinkage Returns Payment Services 297

Retail TouchPoints

JUNE 17, 2021

“We are excited to have a storytelling platform in the pet category that communicates Purina’s expertise and commitment to providing the leading products that keep pets safe, happy and healthy,” said Kenneth Endermuhle, Manager of Category Experience Design at Purina in a statement.

Supermarket 213

Supermarket Beauty and Health Department Stores Accessories 213

Retail TouchPoints

JUNE 19, 2023

Our research found that Amazon Prime members are not habitual impulse buyers when online shopping — yet they turn to impulse buying when they make trips to physical stores. Prime members impulse purchase 30% more at department stores than non-Prime members, our study showed.

Inventory Management 276

Inventory Management Department Stores Consumer Shopping 276

Retail TouchPoints

NOVEMBER 19, 2021

When the first department store opened more than 100 years ago, the goal was to offer a multitude of specialty goods to a large number of people. Today, online stores serve that same purpose, but brick-and-mortar retail remains a powerful mechanism for both buyers and sellers.

Fulfillment 305

Fulfillment Jewelry Consumer Inventory Management 305

Retail TouchPoints

SEPTEMBER 21, 2020

The collaboration includes an exclusive collection of Nordstrom Made “VOTE” apparel, and the department store will donate a portion of the proceeds from the merchandise sales to the two organizations. Nordstrom stores and operations centers will remain open on Nov.

Sporting Goods 264

Sporting Goods Department Stores Apparel Fulfillment 264

Inside Retail

NOVEMBER 16, 2023

In his new role, Roche will oversee the brand’s operations in Japan and report to Thibault Villet, president of Asia Pacific & Japan. Edouard is a results-oriented leader with vast experience in the region and a strong background in luxury fashion management and marketing,” said Pierre-Yves Roussel, CEO at Tory Burch. “We

Department Stores 130

Department Stores Net Profit Wholesale Fashion 130

Inside Retail

JUNE 27, 2024

Inside Retail connected with retail experts Nikki Baird, the vice president of strategy and product at Aptos, a retail technology company, and Neil Saunders, managing director and retail analyst at GlobalData, to gather their thoughts about the potential “Great Mall Resurgence” and what retailers should keep in mind. That is less so today.

Retail Marketing 147

Retail Marketing Marketing Department Stores Shopping 147

Retail TouchPoints

OCTOBER 1, 2020

“We understand our customers care about sustainability, and we want to help them move toward a zero-waste beauty routine, so they can look great and do good at the same time,” said Gemma Lionello, EVP, General Merchandise Manager, Accessories and Beauty at Nordstrom in a statement.

Accessories 218

Accessories Location Management Department Stores 218

Inside Retail

JULY 13, 2023

More context According to Leo Laforgia, Amazon Singapore’s country manager, the company continues to obsess over the things that they believe customers will care about: low prices, vast selection and fast delivery. He said that the pandemic and related lockdowns and movement restrictions were a further blow to physical store operations.

Consumer 130

Consumer Payment Services Fulfillment Department Stores 130

Inside Retail

FEBRUARY 13, 2023

The local branch will offer a number of consultancy services, ranging from retail store management to visual merchandising, digital marketing and retail technology for omnichannel solutions, in an effort to elevate Malaysia’s beauty and fashion retail industry. He believes WMH Group will play an important role in meeting this need. “We

Visual Merchandising 130

Visual Merchandising Fashion Management Marketing 130

365 Retail

SEPTEMBER 15, 2021

Secret Sales has hired an elite senior leadership team to drive rapid growth, as the company expands both domestic and international operations. Department store digital pioneer Fiona Lay has been appointed as Digital Director. Lucy Malcolm Green has been appointed as Head of Digital Merchandising. “Our

Fashion 64

Fashion Department Stores Finance Customer Experience 64

M19 Retail

DECEMBER 9, 2022

Mi9 Retail is a retail software platform that enables retailers to automate and optimize their merchandise management, store operations, retail analytics, and eCommerce. RIS Software LeaderBoard Mi9 Retail Rankings: #2 – Customer Satisfaction for Department Store/Mass Merchant Vendors. #2 About Mi9 Retail.

Merchant Services 40

Merchant Services Department Stores Point of Sale Apparel 40

VMS

DECEMBER 22, 2021

Using Capture Services On-Demand, Matterport Pro2 cameras, or the Matterport Smartphone app, retail customers are creating virtual showrooms, curating shoppable digital experiences with e-commerce integration, and making store operations more efficient. Harrods Uses Matterport Capture Services to Create Virtual Showroom for Consumers.

Consumer 52

Consumer Visual Merchandising Jewelry Department Stores 52

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Specialty stores are often a part of small retail store businesses.

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Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

NOVEMBER 19, 2024

Many people will be left to handle a store, understaffed, underpaid and without the chance of getting to spend time visiting family. We have a lot of installations on every floor; there’s Christmas music playing everywhere, so the spirit in the store is very uplifting, very joyous, especially when the children come to see Santa.

Department Stores 334

Department Stores Wholesale Shopping Consumer 334

V Count

JANUARY 19, 2024

This unique and mutually beneficial arrangement enables the guest brand or retailer to effectively display and sell its range of products within the physical boundaries of the host store. In this setup, the guest store operates as a separate entity within the larger framework of the host store.

Promotions 59

Promotions Shopping Store Operations Marketing 59

Retail TouchPoints

SEPTEMBER 3, 2020

However, apparel and department stores are elevated. Department stores are normally at 11% , but they are currently near 14%. Mantis added that retailers should test scenarios with different customer cohorts to discover more effective ways to manage returns. “If Normally, apparel returns are roughly 7.5%

Returns 334

Returns Merchant Services Shipping Department Stores 334

Retail TouchPoints

SEPTEMBER 28, 2020

While Amazon and many big box retailers have announced their seasonal hiring plans, department stores and fashion chains have been notably, but not unexpectedly, quiet. The pandemic has negatively impacted the department stores’ businesses. Relieving Pressure On Stores.

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Fulfillment Department Stores Shipping Planning 306