Retail TouchPoints

MAY 14, 2025

Kohls is making a private sale offering of approximately $360 million of senior secured notes due in 2030, which the department store retailer will use to repay revolving credit loans, including all its 4.25% notes due at maturity in 2025. Like many department stores, Kohls has been struggling in recent years.

Department Stores 147

Department Stores Fulfillment ATS 147

Retail TouchPoints

DECEMBER 10, 2024

Regal Brands Global , the new owner of iconic department store brand Lord & Taylor , plans to relaunch it as a discount luxury ecommerce platform in 2025. The site will offer designer goods and Lord & Taylor-branded products, according to reporting in Business of Fashion and other media outlets.

Department Stores 286

Department Stores Fashion Planning Fulfillment 286

Retail Gazette

MAY 14, 2025

Saks, the heritage US department store chain, is planning to launch a storefront on Amazon’s UK website as it looks to expand its global reach. Amazon said previously the storefronts were operated by Saks, with the retailer able to control its own merchandise and fulfilment.

Department Stores 59

Department Stores Fulfillment Planning Shopping 59

Retail TouchPoints

FEBRUARY 14, 2025

store last month , with another five in development and plans to eventually operate 50 locations in the region. Additionally, Kurt Geiger operates footwear concessions inside luxury and premium department stores in the UK, including Harrods and Selfridges , where it sells both its own and third-party brands.

Accessories 279

Accessories Department Stores Finance Fashion 279

Inside Retail

APRIL 27, 2021

Mosaic Brands is seeing positive results from the implementation of a digital department store strategy across several of its core apparel brands, including Noni B, Rivers, Millers and Katies. Mosaic’s department store move isn’t exactly unique in the fashion industry. Leveraging loyalty. million names in June 2020.

Department Stores 147

Department Stores Fashion Drop-Shipping Shipping 147

Retail TouchPoints

MARCH 22, 2022

Department store chain Boscov’s is expanding its dropship capabilities through a new partnership with Logicbroker. “Dropship has proven itself as an efficient means of fulfillment for our company and our customers,” said Jen Redcay, Manager of Supplier Direct Fulfillment for Boscov’s in a statement.

Fulfillment 298

Fulfillment Department Stores Shipping Management 298

Retail TouchPoints

JANUARY 20, 2025

Department stores may face large amounts of packaging materials, unsold goods and returned items, while ecommerce retailers often deal with higher volumes of cardboard boxes, bubble wrap and plastic packaging.

Management 312

Management Returns Department Stores Merchandise Store 312

Retail TouchPoints

MARCH 7, 2025

Digital payments capabilities are particularly important to luxury retailers, supermarkets and department stores, while online retailers are less likely to stress this goal. POS systems, payment systems, fulfillment and supply chain systems all need to connect better together to provide that seamless customer experience, said Rodrigo.

Payment Services 138

Payment Services Fulfillment Department Stores Customer Experience 138

Inside Retail

JULY 22, 2021

Department store Myer has signed a ten-year lease on a new 40,000 sqm warehouse which will serve as the 120-year-old business’ new national distribution centre.

Markdowns 246

Markdowns Department Stores Fulfillment Inventory Management 246

Retail TouchPoints

AUGUST 30, 2021

Target’s Store-Based Fulfillment Model Drives Convenience. The secret to Target’s success is the retailer’s expertise at utilizing its stores for fulfillment, whether as a staging ground for last mile delivery or an efficient curbside pickup hub. Target’s physical comparable sales grew 8.9%

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Retail TouchPoints

MARCH 24, 2022

Department store chains in all countries continue to lose overall share, though most had a burst of sales in the summer when most countries relaxed COVID-19 restrictions,” Marcotte wrote. In-store digital technology like smart shelving and frictionless purchases are expected to be a major competitive differentiator.

Fulfillment 304

Fulfillment Department Stores Supermarket Returns 304

Retail TouchPoints

MARCH 26, 2025

FedEx Faces Off Against Amazon, UPS The inclusion of Kohls as a dropoff site for the new FedEx program comes as the department store retailer, which has had a long-time partnership with Amazon to accept returns in its stores, has reportedly stopped accepting them in some locations.

Returns 162

Returns Location Department Stores Customer Experience 162

Retail TouchPoints

MAY 26, 2022

Quiet Platforms’ “shared supply chain” solution allows companies to collaborate to solve common logistics, fulfillment and delivery challenges. (AEO) — to provide faster and more efficient last mile delivery options to its customers, including same- and next-day delivery. In the last year alone the company has: Secured $1.5

Department Stores 287

Department Stores Fulfillment Customer Experience Management 287

Retail Dive

APRIL 21, 2025

The luxury department store joins Kohl’s in being particularly vulnerable to tariffs’ impact on consumer spending, according to Moody’s Ratings analysts.

Fulfillment 132

Fulfillment Department Stores Consumer 132

Retail TouchPoints

FEBRUARY 27, 2024

has unveiled its Bold New Chapter strategy, signaling a major shift for the iconic department store retailer. Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations.

Location 278

Location Department Stores Fulfillment Planning 278

Retail TouchPoints

APRIL 4, 2022

The department store retailer has updated its branding in stores and online in addition to offering an anniversary discount of 30% storewide and, for reward members, an additional $10 in bonus rewards for every $50 spent through April 12. JCPenney also is launching a cross-country “Shopping is Back!”

Shopping 312

Shopping Department Stores Fulfillment Returns 312

Retail TouchPoints

APRIL 29, 2022

Target has been experimenting with increasingly smaller concepts since 2020, when it began exploring sites for 6,000 -square-foot stores — half its then-current minimum size — as the retailer put more emphasis on curbside pickup and store-based fulfillment.

Wholesale 299

Wholesale Department Stores Fulfillment Fashion 299

Retail TouchPoints

DECEMBER 16, 2020

Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers. How does the move into the malls fit into the overall retail expansion strategy of Amazon?

Fulfillment 280

Fulfillment Kiosk Department Stores Location 280

Inside Retail

FEBRUARY 8, 2024

Myer currently operates 56 department stores across Australia, as well as its online business and in-house brands including Sass and Bide, Marcs and David Lawrence. per cent increase is a case of under-promising and over-delivering, the department store CEO is taking the win as a sign of more growth to come. “We

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 147

Payment Services Department Stores Shipping Customer Experience 147

Inside Retail

SEPTEMBER 18, 2024

Aptos develops and delivers unified commerce solutions for specialty softlines, hardlines and department store chains in North America, Europe, Asia and ANZ. Aptos One, our Cloud POS solution , delivers unified experiences through the store. What makes the company different from others in the market?

Suggestive Selling 264

Suggestive Selling Clienteling Fulfillment Shipping 264

Retail TouchPoints

JULY 28, 2021

While suburban shopping malls and department stores have fallen victim to COVID, some smaller retail brands and local stores in walkable neighborhoods with a mix of uses, where people live, work, shop and relax, have thrived ( LA Times , 2020). By fulfilling one situational need, we removed another one — human connection.

Fulfillment 299

Fulfillment Outdoor Location Shopping 299

Inside Retail

APRIL 22, 2021

US department store chain Target is testing a new fulfilment method that promises to speed up the delivery of online orders by using its own delivery drivers from Shipt, a same-day delivery platform the retailer acquired for US$550 million in 2017. But should they be rethinking this? Sounds like nirvana’. What a moment to own!”.

Fulfillment 232

Fulfillment Shipping Department Stores Customer Experience 232

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Net income for the 13 weeks ended Jan. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

MAY 27, 2021

It’s true that some of this marketplace momentum can be attributed to retailers looking to take a bite out of Amazon’s pie by launching their own “Everything Stores” (Walmart and Target in particular come to mind). Private labels offer the advantage of higher margins but come with the logistical burden of manufacturing and fulfillment.

Fulfillment 280

Fulfillment Advertising Shopping Department Stores 280

Inside Retail

APRIL 26, 2021

Fulfilment by GlamCorner now sees the platform handling the logistics of clothing rental on behalf of fashion brands, including warehousing, cleaning, shipping and returns, and giving brands their own rental stores, which they can embed in their e-commerce sites and promote to customers. Camilla targets teen ‘formal’ shopper.

Fashion 246

Fashion Marketing Fulfillment Fast Fashion 246

Inside Retail

JUNE 2, 2021

Wesfarmers’ department store arm, Kmart Group, which includes the Kmart, Target and Catch businesses, has started collaborating in several key areas to reduce costs and gain efficiency. “A staged rollout across Australia and New Zealand will follow over the next 12 to 18 months,” Schneider said.

Department Stores 246

Department Stores Management Checkout Fulfillment 246

Retail TouchPoints

OCTOBER 19, 2020

Department store retailer Belk will provide same-day delivery on select merchandise for orders placed before 2 pm, with delivery the following day for orders coming in after that time. The retailer will charge $14.95 on orders under $49 and $9.95 for orders larger than that amount.

Department Stores 290

Department Stores Shopping Merchandise Store Store Operations 290

Inside Retail

NOVEMBER 29, 2022

Since 2019, it has relaunched its online offering in Australia, rolled out dedicated e-commerce sites and fulfilment centres in New Zealand and the UK, and upgraded its warehouse management and order management systems, leading to significant efficiency gains and growth. Doubling warehouse efficiency. Improving the customer experience.

Payment Services 245

Payment Services Fulfillment Checkout Fashion 245

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. This is the second such separation made by HBC in recent months.

Specialty Retailers 218

Specialty Retailers Apparel Fulfillment Department Stores 218

Retail TouchPoints

APRIL 12, 2022

You’ll still shop in physical stores, but the experience will be transformed : By 2032, 50% of the retail footprint will be dark stores, kiosk, pickup and small footprint (less than 4,000 square feet) as stores are reimagined to be efficient for digital fulfillment.

Shopping 358

Shopping Grocer Home Furnishings Drop-Shipping 358

Inside Retail

JUNE 9, 2021

Fast-growing Australian online retailer Canningvale plans to relaunch the iconic Singaporean department store Robinsons as an online-only business this month after acquiring the company’s digital assets for an undisclosed sum. Some of the brands have a history with Robinsons, while others are new to the department store. .

Planning 147

Planning Department Stores Fulfillment Fast Fashion 147

Retail TouchPoints

AUGUST 10, 2020

In contrast to Amazon’s regional DCs, which can span one million square feet or more, a former department store would facilitate the retail giant’s ability to make last-mile deliveries more efficiently. Mall locations appeal to Amazon because they tend to be located near highways and population centers.

Department Stores 260

Department Stores Shipping Location Store Operations 260

Retail TouchPoints

DECEMBER 16, 2022

Department stores saw a 2.9% decline, furniture and home furnishings stores reported a 2.6% increase in sales, while health and personal care stores saw a 0.7% The decline occurred despite muted inflation of just 0.1% , according to the Bureau of Labor Statistics’ Consumer Price Index (CPI). increase.

Returns 290

Returns Home Furnishings Department Stores Customer Experience 290

Inside Retail

JULY 26, 2022

For Revlon, cumulative debt has meant some of their raw material suppliers are no longer sending shipments, cutting production and leaving the company only able to fulfil 70 per cent of orders, against an industry standard of around 95 per cent.

Department Stores 277

Department Stores Advertising Fulfillment Marketing 277

Inside Retail

MARCH 10, 2022

After a rollercoaster six months of lockdowns, Christmas and Omicron, department store Myer yesterday delivered a strong half year result with net profit up 55 per cent and its first dividend payment since FY17. This will ensure we’re getting products to our customers in the quickest and most effective way,” King said.

Payment Services 246

Payment Services Net Profit Department Stores Planning 246

Retail TouchPoints

NOVEMBER 19, 2021

When the first department store opened more than 100 years ago, the goal was to offer a multitude of specialty goods to a large number of people. Today, online stores serve that same purpose, but brick-and-mortar retail remains a powerful mechanism for both buyers and sellers.

Fulfillment 305

Fulfillment Jewelry Consumer Inventory Management 305