Remove Customer Retention Remove Location Remove Point of Sale
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Welcome to the new customer experience

Inside Retail

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

But it’s retailers’ reluctance to move their point of sale (POS) systems from a traditional client/server setup to a cloud-based architecture that really slows down progress. This misunderstanding of pain points (and how to relieve them) applies at multiple points in the shopper journey. View the session on demand.

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Top 10 Reasons Why Your Store Needs a Complete POS System

RETAIL MANAGEMENT SOFTWARE

A complete point of sale system is one of your biggest assets in the retail industry. You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. Will your point of sale work across multiple platforms?

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Seamless Brand Integration: From Window Displays to Point-of-Sale

CJ Retail Solutions

From first visual displays to the point of sale, brands need to guarantee consistent representation at every customer touchpoint. Through this integration, customers are given a consistent and memorable brand experience, which increases their trust & loyalty. The final touch is the point-of-sale.

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The Benefits of a Mobile POS for Retail Stores in 2025

M19 Retail

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

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Enhancing Customers Experience Throughout Their Buying Journey

Small Biz Trends

Track metrics like conversion rates, average order value, and customer retention rates to gauge the effectiveness of your strategies. Platforms such as Google Analytics offer insights into customer interactions on your website, allowing you to evaluate how visitors engage with your online store.

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mPOS – bringing back the human touch to in-store shopping

I Vend

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.