Customer Retention Home Furnishings Marketing Planning 
Retail TouchPoints
MAY 7, 2021
as shoppers continued investing in home improvement projects during late 2020. At Home plans to retain this momentum with an emphasis new customer retention and growth. As we enter the next chapter for our company, H&F is the ideal partner to advance our At Home 2.0
Storis
MARCH 21, 2023
Written for the Home Furnishings Association’s Educational Series In a world before showroom technology , it was inefficient to track non-purchasing guests. In fact, research shows that with follow-up or targeted marketing, approximately 20% of originally unsold guests can become converting customers.
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