Retail TouchPoints

DECEMBER 22, 2023

Making In-Store Shopping More Convenient with Endless Aisles Consumers are already familiar with QR codes — they scan QR codes to access restaurant menus, enter contests, contact support, redeem rewards and so much more. Endless aisles also build trust and loyalty through an all-around improved shopping experience.

Shopping 292

Shopping Checkout Visual Merchandising Consumer 292

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

JUNE 1, 2022

The shop-in-shop retail approach can yield benefits for both the host retailer and the hosted brand, but there are certainly challenges to entering into this type of partnership. How is it appealing to the customer? Would standing out or blending within the host environment drive the most traffic to the shop-in-shop?

Shopping 297

Shopping Location Jewelry Customer Experience 297

Retail TouchPoints

DECEMBER 5, 2023

The UK remains a global shopping destination and traditionally sees a significant influx of tourists during the Christmas season. The Importance of Chinese New Year for Shopping Tourists The Chinese New Year or Spring Festival is the most well-known and celebrated of the various Lunar New Years.

Marketing Spend 239

Marketing Spend Visual Merchandising Marketing Shopping 239

Retail TouchPoints

DECEMBER 22, 2022

The holiday season has always been a core period for retailers to level up their in-store experiences. Design and visual merchandising teams in particular rise to the occasion, finding creative themes, materials, lighting and more to evoke delight and holiday spirit among consumers of all ages. Be monumental.

Visual Merchandising 264

Visual Merchandising Consumer Shopping Fashion 264

Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods.

Beauty and Health 242

Beauty and Health Shopping Payment Services Boutique 242

Retail TouchPoints

SEPTEMBER 12, 2023

Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.” Uncontained also will support the premium Container Store Custom Spaces offering with on-trend finishes, hardware and features such as smarthome compatible lighting.

Visual Merchandising 244

Visual Merchandising Location Shopping Planning 244

Retail TouchPoints

JUNE 15, 2022

Food shopping is a highly personal, and sometimes emotional, experience. And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. Space and Atmosphere. Photo courtesy of: Shutterstock.

Visual Merchandising 244

Visual Merchandising Customer Experience Consumer Location 244

Retail TouchPoints

FEBRUARY 9, 2022

Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.

Shopping 254

Shopping Payment Services Visual Merchandising Customer Experience 254

Retail Customer Experience

OCTOBER 2, 2023

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management to visual merchandising to supply chain management — much including self service applications.

Supply Chain Management 87

Supply Chain Management Visual Merchandising Inventory Management Shopping 87

Retail Focus

FEBRUARY 6, 2023

To meet the needs of the industry, EuroShop 2023 has been structured into eight clear experience dimensions, providing an even more visitor-oriented offering, synergies between different dimensions, and more hall space for strongly growing areas such as retail technology or refrigeration. Shopping becomes an interactive high-tech experience.

Visual Merchandising 304

Visual Merchandising Payment Services Management Marketing 304

Retail TouchPoints

APRIL 22, 2022

Perhaps you’re laser-focused on discovering ways to maximize ecommerce revenue; perhaps you seek store designs that promote experiential retail, but on a budget; or maybe you want to determine whether live shopping and the metaverse are a fit for your business.

Visual Merchandising 312

Visual Merchandising Fulfillment Store Operations Consumer 312

Inside Retail

JUNE 8, 2021

A customer now wants to be entertained, they want to be “woo-ed” by you. They expect to be guided, some would even say they expect you to control their shopping experience. Are you expected to be a shopkeeper, a marketing expert, a visual merchandising expert, an operations expert and stock-buying expert … just to name a few.

Visual Merchandising 246

Visual Merchandising Customer Experience Shopping Marketing 246

Retail TouchPoints

AUGUST 23, 2023

With more people returning to in-store shopping as the pandemic has eased, brands are leaning into the phygital trend by designing physical stores that reflect popular elements of the online experience. Likewise, physical clothing stores for online powerhouse Amazon re-create the convenience of digital shopping.

Drop-Shipping 215

Drop-Shipping Visual Merchandising Consumer Apparel 215

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. What is Merchandising? Why is Merchandising Strategy Important? A good merchandising strategy can do wonders for your business. 3: Customer Loyalty.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail Focus

MAY 9, 2023

Retail environments are becoming increasingly engaged as retailers recognize the importance of creating a one-of-a-kind, memorable customer experience. Retail design, physically, can directly impact customer emotions and behaviors. The role of retail environments in an experience economy.

Customer Experience 174

Customer Experience Visual Merchandising Shopping Accessories 174

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. It’s a location filled with coffee shops and Gen Z is everywhere there,” Zaccariello said.

Visual Merchandising 276

Visual Merchandising Outdoor Location Customer Experience 276

Retail TouchPoints

JANUARY 24, 2024

As part of its ongoing efforts to understand and adapt to consumers’ in-store shopping behaviors, Casper has recently revamped its Sleep Shop in Costa Mesa, Calif., But Bailey described this redesign as more “elevated,” done in response to consumers’ evolving shopping behaviors. “We

Visual Merchandising 147

Visual Merchandising Shopping Consumer Fulfillment 147

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention 274

Loss Prevention Sporting Goods Customer Experience Store Layout 274

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. customer experience).

Loss Prevention 290

Loss Prevention Visual Merchandising Sporting Goods Store Operations 290

VMS

JULY 29, 2021

SmartWork Media and SHOP! SmartWork Media will support SHOP!, the leading association for retail experience developers, with the creation and delivery of improved member benefits, event production, marketing, promotions and administrative support. The retail environment is my passion and SHOP! ” SHOP!

Management 98

Management Shopping Visual Merchandising Promotions 98

365 Retail

OCTOBER 5, 2021

As part of this transformation, Desigual recognised the need to modernise and streamline communications and visual merchandising (VM) processes and compliance across its store network and, accordingly, deployed the YOOBIC mobile-first platform. “We

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

Visual Merchandising 226

Visual Merchandising Marketing Planning Shopping 226

Retail TouchPoints

OCTOBER 6, 2021

In the brick-and-mortar space, fixturing offers a unique chance to work more closely with brands and elevate the retail experience for consumers. Although you can go to other retailers to purchase Apple products, visiting an Apple store is an entirely different experience. Microsoft was quick to follow Apple’s model.

Shopping 256

Shopping Kiosk Consumer Fulfillment 256

Retail TouchPoints

SEPTEMBER 28, 2021

Brands need design solutions that fit their portfolio of locations, including urban, suburban, shopping mall, shop-in-shops and other store types. Where do we want our customers to go, and what do we want them to do? The store environment must therefore be flexible, enabling the fast turnover of merchandise.

Visual Merchandising 258

Visual Merchandising Promotions Location Fulfillment 258

A1 Retail

OCTOBER 30, 2023

Mark your calendars for the 16 th – 17 th April 2024, as the Visual Merchandising and Display Show returns to the Business Design Centre in London. Attendees range from small local businesses to international giants, all united by the understanding of the importance of physical retail and customer experience.

Visual Merchandising 64

Visual Merchandising Customer Experience Returns Consumer 64

Retail TouchPoints

NOVEMBER 10, 2021

Store design and visual merchandising now encompass many different elements, according to Tammy Callahan, Director of Sales & Account Management at Kendu , a provider of in-store visual solutions. For retailers, it is a chance to seamlessly immerse the consumer in the brand whether they choose to shop.

Visual Merchandising 256

Visual Merchandising Consumer Shipping Shopping 256

Retail Focus

JUNE 29, 2021

The employee and customer experience are intrinsically linked. Our retail brand, and the way it’s experienced by the customer, is now recognised as one of the biggest differentiators in the business. A consistent brand experience, in every store. The answer lies in employee-first technology. .

Customer Experience 265

Customer Experience Visual Merchandising Accounting Management 265

Retail TouchPoints

APRIL 24, 2024

It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation. The new location features a bold storefront, expanded footwear and accessory selections and an emphasis on sustainability and dynamic digital fixtures.

Store Layout 256

Store Layout Accessories Location Promotions 256

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. Fitts noted that using these spaces could be wise and valuable “calculated risks” that serve a business better than a traditional shopping center or retail corridor.

Customer Experience 326

Customer Experience Shopping Consumer Fulfillment 326

Retail TouchPoints

JULY 17, 2023

We know there’s a lot of our consumers that don’t shop online and that aren’t on Facebook, Instagram or TikTok that would love our shirts and love to experience the brand, experience the colors and see the difference.” Who is shopping? What are they shopping for? Collars & Co.

Location 198

Location Visual Merchandising Store Operations Wholesale 198

Retail Adventures

AUGUST 8, 2023

How often do you mystery shop your competition – in person, online and on social medias? Shopping your competition is an exercise that needs to happen at least once a quarter. When we mystery shop we carefully examine the operational categories in the store, and then rate each one on a scale of 1 to 10. Mystery shop your store.

Shopping 52

Shopping Merchant Services Visual Merchandising Markdowns 52

Retail TouchPoints

OCTOBER 5, 2022

Stranger Things recently reminded us how incredibly different the standard for the American retail experience was just a couple decades ago when much of social life centered on shopping malls. Experience has always been the main retail differentiator, especially as convenience increasingly becomes a rarified reason for retail to exist.

Visual Merchandising 276

Visual Merchandising Fashion Customer Experience Shopping 276

Retail Smart Guys

JUNE 11, 2023

In the summer season, retail stores can implement various selling strategies to attract customers and capitalize on the summer shopping trends. Here are some strategies that we have seen to be effective: Seasonal Promotions: Offer summer-themed promotions and discounts to entice customers.

Visual Merchandising 52

Visual Merchandising Outdoor Promotions Accessories 52

Retail TouchPoints

OCTOBER 23, 2023

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

Net Profit 254

Net Profit Department Stores Promotions Checkout 254

Retail Focus

JANUARY 12, 2023

Creating exceptional pop-up shops is not an exception. Whether it’s designing an attractive format, an attractive exterior or an unconventional space, visual attraction is a game changer for successful brands. This can help to build customer loyalty and satisfaction. Ghalia BOUSTANI.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

VMS

JANUARY 20, 2023

Host David Kepron and Bazdar talk about Timberland, store design, visual merchandising and making great experiences. Amber’s diverse professional background includes retail design, visual merchandising, brand experience and fixture and lighting design. It’s about being bold.

Visual Merchandising 92

Visual Merchandising Fashion Customer Experience Fulfillment 92