Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. These are just a few examples of what 5G can do for the retail customer experience. Improved Customer Experience.

Payment Services 264

Payment Services Checkout Supply Chain Management Customer Experience 264

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

Inventory Management 272

Inventory Management Management Fulfillment Supply Chain Management 272

I Vend

MARCH 6, 2023

Thirdly, in terms of business processes, AI drives the biggest benefits in supply chain management and in sales and marketing – two functions that are at the very core of retail. Cashierless stores – This use of AI offers retail customers the ultimate in fast and convenient shopping.

Payment Services 98

Payment Services Shopping Supply Chain Management Promotions 98

Retail Focus

JANUARY 5, 2024

The term ‘phygitalisation’ is used to describe the fusion of physical and digital realms to create a seamless and enhanced customer experience. Sales associates must be proficient in both traditional customer service skills and the use of digital tools to enhance the customer experience.

Customer Experience 147

Customer Experience Supply Chain Management Clienteling Management 147

Retail TouchPoints

SEPTEMBER 1, 2022

This requires both going back to retail fundamentals and updating your tech stack so you can execute these best practices in preparation for the most lucrative shopping season of the year. First, it can cost a lot to store this extra supply, particularly as warehouse space tightens. . Excess Inventory Eats into Profits.

Fulfillment 298

Fulfillment Supply Chain Management Management Consumer 298

Retail Focus

APRIL 4, 2024

Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Inside Retail

NOVEMBER 29, 2021

It painted an accurate picture: our supply chains – for long years rigid, brittle, and elongated – failed in the face of the pandemic, exposing vulnerabilities that had existed without any incentive to fix them. Supply chains were invisible – pulled, twisted, and managed by retailers in such a way that shelves were always full.

Supply Chain Management 130

Supply Chain Management Customer Experience Planning Consumer 130

Retail TouchPoints

NOVEMBER 18, 2021

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Optimized supply chain management to avoid stockouts and overstocking.

Supply Chain Management 258

Supply Chain Management Fulfillment Shipping Inventory Management 258

Inside Retail

OCTOBER 16, 2023

DTC companies are poised for substantial financial gains and a broad customer base. India’s DTC retail landscape has been evolving rapidly, driven by factors like increasing internet penetration, a shift in consumer preferences towards online shopping, and the ascent of digital marketing. Since 2014, DTC start-ups have secured over $2.5

Supply Chain Management 130

Supply Chain Management Beauty and Health Consumer Fashion 130

Inside Retail

NOVEMBER 28, 2022

More than a digital phenomenon, the change represents an entire shift in the power dynamic between buyer and seller, revolutionising not just how things are bought but, more importantly, how people shop and why. Just like internet shopping did, it will change people’s shopping behaviour and as a result bring radical change.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

MARCH 30, 2022

Whether it is training associates on more efficient ways to shop for an order or educating them on how to manage an automated system that picks and packs the order, we’re proud of the opportunity to upskill our associates with regards to last mile work. “. Sustainability is another major pillar of Walmart’s last mile strategy.

Fulfillment 293

Fulfillment Drop-Shipping Supply Chain Management Grocer 293

Retail TouchPoints

MAY 30, 2022

While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the explosive growth of online shopping. What customers don’t see is that their returns actually have negative logistical and financial implications for ecommerce sellers.

Returns 324

Returns Fashion Supply Chain Management Shopping 324

Inside Retail

SEPTEMBER 20, 2023

The company operates KFC, Pizza Hut, Taco Bell and partners with Lavazza to develop coffee shop concepts too. Through the supply chain management dashboard, the company can also monitor core suppliers, logistics and store data, enabling more intelligent decision-making.

Supply Chain Management 130

Supply Chain Management Planning Accounting Store Operations 130

Inside Retail

SEPTEMBER 20, 2023

The company operates KFC, Pizza Hut, Taco Bell and partners with Lavazza to develop coffee shop concepts too. Through the supply chain management dashboard, the company can also monitor core suppliers, logistics and store data, enabling more intelligent decision making.

Supply Chain Management 130

Supply Chain Management Planning Accounting Store Operations 130

Inside Retail

OCTOBER 19, 2021

A flexible, scalable fraud solution can identify trends across multiple payment options and adjust to fluctuating risk levels automatically without adding challenges to the customer journey. The recent acceleration of e-commerce necessitates a reimagining of shopping flows, fulfilment logistics, and supply chain management.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

365 Retail

NOVEMBER 17, 2023

Enhancing Customer Experience Through Tech: The Role of IT in Customer Engagement In an era where customer experience is king, IT plays a pivotal role. Retailers are leveraging technology to create personalised, engaging, and seamless shopping experiences.

Supply Chain Management 58

Supply Chain Management Customer Experience Inventory Management Management 58

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers. This trend not only enhances the overall shopping experience but also bridges the gap between online and offline retail.

Retail Trends 98

Retail Trends Payment Services Social Commerce Supply Chain Management 98

Retail TouchPoints

JANUARY 7, 2022

We are living in a period where there are a lot of uncertainties, both in terms of demand and in terms of cost,” said Guillaume Benoit, Global Supply Chain Manager at Viscata in an interview with Retail TouchPoints. “I It’s also a set of actions that drive an increase in customer experience and quality. “

Returns 264

Returns Apparel Fashion Supply Chain Management 264

Retail Assist

APRIL 28, 2023

Our favourite moments from the show Retail leadership during a cost-of-living crisis with Peter Cowgill, Chairman, Non-Executive Chairman, Quiz plc and United Carpets & Former Executive Chairman & CEO, JD Sports Fashions plc (2004-2022), The Fragrance Shop.

Supply Chain Management 52

Supply Chain Management Inventory Management Management Fashion 52

Retail TouchPoints

DECEMBER 18, 2020

Consumers’ increased desire to stay home has contributed to the shift as well, accounting for the rise of online shopping during coronavirus. The supply chain has faced fulfillment challenges from this influx of online orders, along with a myriad of crisis-related disruptions including: Long wait times at warehouse depots.

Supply Chain Management 246

Supply Chain Management Customer Retention Fulfillment Shipping 246

Independent Retailer

SEPTEMBER 13, 2022

They lacked flexibility in their supply chain management strategies, which did not help them foresee such a drastic change in ordering habits. Such technology will help manufacturers create an agile and scalable supply chain that can resist sudden demand changes and adjust to growing market expectations.

Supply Chain Management 76

Supply Chain Management Shipping Management Inventory Management 76

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Supply Chain Efficiency AI is also transforming supply chain management in the retail and CPG industries. It enables businesses to predict supply chain disruptions, optimize logistics routes, and improve demand forecasting.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95

Retail TouchPoints

JULY 27, 2020

Immersive commerce was originally conceived to enhance the transactional focus of online shopping with the experiential dimension of offline shopping. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. For every trend, there is after all a countertrend.

Retail Trends 201

Retail Trends Payment Services ATS Checkout 201

Independent Retailer

APRIL 20, 2021

It has changed the way consumers shop and interact with companies, which means retailers are stepping up their game to meet these rapid changes. Tactics such as this can help draw in more customers and profits. Supply Chain Management. Customer Shopping Experience. by Shannon Flynn.

Supply Chain Management 77

Supply Chain Management Advertising Point of Sale Customer Experience 77

365 Retail

JULY 19, 2022

The growth of omnichannel shopping is causing the retail landscape to evolve, and there’s no one-size-fits-all solution. To thrive, DTC brands must harness multiple opportunities to build closer bonds with their target customers. Iterative Customer Experience. Ultimately, CX will make or break a brand’s DTC strategy.

Consumer 58

Consumer Wholesale Supply Chain Management Fulfillment 58

Retail TouchPoints

JANUARY 2, 2023

The cost and time of integrating supply chain management platforms with other IT systems are often very high. Moreover, multi-tiered supply chains across the globe involve multiple stakeholders using different systems, legacy solutions and even paper-based documentation, which creates more barriers.

Supply Chain Management 317

Supply Chain Management Management Customer Experience Fulfillment 317

Retail Minded

MARCH 2, 2022

Many retailers use robots as coworkers in factories, warehouses, and shops. With the latest conversational AI, chatbots can handle complicated customer conversations, manage orders and payments, and notify customers of product releases, promotions, and price changes. Automated Inventory Management.

Payment Services 52

Payment Services Inventory Management Promotions Accounting 52

Inside Retail

DECEMBER 21, 2022

According to Oracle’s latest Retail Consumer Study , 53 per cent of consumers plan to shop mostly in-store this holiday season, and an additional 25 per cent plan to shop through a combination of in-store and online channels. Not only will this help ensure margins are managed, but it will ensure customer expectations are met.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Retail TouchPoints

FEBRUARY 2, 2023

Designed to drive greater efficiency and ensure products align optimally with the needs of each store’s customers, the new system will enable more effective collaboration among store managers, supply chain managers and merchandising leaders.

Management 274

Management Supply Chain Management ATS Supermarket 274

Retail TouchPoints

FEBRUARY 11, 2021

We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. Touch-free Technology Ready for Prime-Time.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

365 Retail

NOVEMBER 13, 2023

Another instance is back-to-school shopping when children return to the classroom after summer. It’s human desire or need expressed through shopping that is considered to be seasonal demand. This not only enhances the customer experience but also provides invaluable insights for inventory management and demand forecasting.”

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52

Inside Retail

JULY 21, 2023

For retailers and merchants, JD has launched a multimodal digital presenter solution for applications such as livestreaming and shopping guidance. Future collaborations may also include exploring areas such as supply chain optimization, customer experience, marketing efficiency improvement, and intelligent investment advisory,” he elaborated.

Merchant Services 130

Merchant Services Supply Chain Management Finance Customer Experience 130

I Vend

AUGUST 13, 2023

Data enables successful retailers to manage with efficiency – continuing to do the things that are working well, and changing the things that require improvement. Omnichannel Retail strategy – Customers do not want to shop online OR in-store – they want to do both, in a seamless shopping experience.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

Retail TouchPoints

APRIL 6, 2023

Walmart is reportedly building on OpenAI’s GPT-4, according to an interview Desirée Gosby, VP of Emerging Technology at Walmart Global Tech, gave to Venture Beat , Gosby predicted that generative AI like GPT-4 will “be as big a shift as mobile, in terms of how our customers are going to expect to interact with us.” Mexico border.

Payment Services 249

Payment Services Supply Chain Management Supermarket Accounting 249

Retail TouchPoints

AUGUST 4, 2020

The Flour Shortage: How Packaging Impacts Supply Chains. As consumers avoided in-store grocery shopping, many began baking their own bread at home. The profile of the items selling also changed, requiring detailed store-level supply chain management and forecasting.

Fulfillment 178

Fulfillment Supply Chain Management Space Planning Returns 178

I Vend

DECEMBER 10, 2023

Mobile POS empowers staff to check customers out in the aisle, to make the process even faster and more personal, and also easily enables new checkout points – for example at a pop-up, or in the parking lot for curbside pickup.

Shrinkage 87

Shrinkage Inventory Management Store Layout Checkout 87

Retail TouchPoints

OCTOBER 20, 2021

Retailers won’t be able to keep these challenges from consumers, raising the possibility that people will either engage in panic buying or be discouraged from shopping altogether — neither of which would be good for the retail industry or the economy. The Adobe Digital Economy Index , released on Oct. Long-Term Recommendations.

Supply Chain Management 289

Supply Chain Management Promotions Consumer Fulfillment 289