Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

Inventory Management 234

Inventory Management Management Fulfillment Supply Chain Management 234

Retail Focus

APRIL 4, 2024

Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Retail TouchPoints

JULY 27, 2020

Immersive commerce was originally conceived to enhance the transactional focus of online shopping with the experiential dimension of offline shopping. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. For every trend, there is after all a countertrend.

Retail Trends 169

Retail Trends Payment Services ATS Checkout 169

Independent Retailer

APRIL 20, 2021

It has changed the way consumers shop and interact with companies, which means retailers are stepping up their game to meet these rapid changes. Tactics such as this can help draw in more customers and profits. Supply Chain Management. Customer Shopping Experience. by Shannon Flynn.

Supply Chain Management 77

Supply Chain Management Advertising Point of Sale Customer Experience 77

365 Retail

NOVEMBER 13, 2023

Another instance is back-to-school shopping when children return to the classroom after summer. There are clear instances when certain products become hot commodities with surging sales while others drop into relative obscurity. It’s human desire or need expressed through shopping that is considered to be seasonal demand.

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52

I Vend

AUGUST 13, 2023

Data enables successful retailers to manage with efficiency – continuing to do the things that are working well, and changing the things that require improvement. Omnichannel Retail strategy – Customers do not want to shop online OR in-store – they want to do both, in a seamless shopping experience.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

I Vend

DECEMBER 10, 2023

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94