Customer Experience Outdoor Social Commerce 
Retail TouchPoints
SEPTEMBER 16, 2021
Suffice it to say that social commerce has arrived in America. However, one reason for this flurry of enhancements is that there’s still considerable friction in social commerce processes. Whether social commerce will play a crucial role in retail going forward is no longer a question. earning $26.97
Retail TouchPoints
DECEMBER 11, 2024
A trusted tax solution not only better ensures compliance; it also contributes to a consistent overall customer experience and allows organizations to focus on more strategic initiatives.
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Retail TouchPoints
NOVEMBER 11, 2022
The new Snapchat Lens was developed by CGTrader and featured Fatboy’s latest line of outdoor furniture. The catalog-powered shopping Lens let Snapchatters “try out” furniture in their own settings and share those AR-enhanced pictures and videos with friends on the social platform.
Retail TouchPoints
AUGUST 15, 2023
In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores).
Retail TouchPoints
JULY 21, 2023
Users could start their search with a query like, “‘I’m looking for a dress for a Saturday afternoon outdoor wedding.’ Generative AI [has the potential] to make the entire experience intuitive and fundamentally easier for customers to find what they’re looking for.”
Retail TouchPoints
JANUARY 13, 2021
When not working, she enjoys spending time outdoors her with family, meditating, and working on her newest hobby, tennis. She previously ran eBay’s Motor divisions — its fastest growing business segment. Prior to eBay, Menon served as ecommerce and online director at Dell and as an operations manager at GE Capital.
Retail TouchPoints
MAY 8, 2023
Generative AI can help with content creation that can be augmented with real-time personalization information, so that the retailer can help explain the product in a way that better fits what the customer is looking for. For example, say the customer’s use case is “I want to go camping.”
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