Remove Customer Experience Remove Outdoor Remove Shopping Remove Store Operations
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Thinking Outside the Mall: Using Exterior Spaces to Draw Shoppers In

Retail TouchPoints

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. Supreet Barhay: Even before the pandemic, we were looking at ways shopping centers could draw more foot traffic by creating additional places for community and engagement.

Outdoor 286
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The Grocery Store Experience: How to Design Safe, Adaptable Shopping Environments

Retail TouchPoints

More than 800 customers completed the survey, which was designed to gauge confidence and overall satisfaction in the grocery shopping experience thus far during the pandemic — 97% of those surveyed had visited one of T&C’s stores within the previous month. What We Learned.

Shopping 200
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Shinola and Filson to Update In-Store Experience with Omnichannel Platform

Retail TouchPoints

Shinola and Filson will modernize their in-store experiences with mobile POS, order management and store inventory solutions from NewStore. Filson operates a total of 14 stores in the U.S., Shinola operates 21 stores across the U.S., Canada and Japan.

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To Earn Engagement, Retailers Must Tap into Customers’ Emotions

Retail TouchPoints

Harmon: We’ve done work for Rick Caruso , who has developed some of the popular outdoor malls in Southern California such as Palisades Village, Encino Marketplace and The Grove, and I learned a lot from him about how to create engaging experiences and keep people there. He’s also been good about creating scarcity.

Outdoor 251
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5G in Retail: Creating the WOW factor

Retail TouchPoints

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. In short, the wow factor for the store depends heavily on the store’s network connection. You get the drift. Tractor Supply Co.

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Beyond Parking: Planning Lots For Curbside, Events And Additional Use Cases

Retail TouchPoints

It really gets into sort of a layering or hierarchy of shopping experiences,” said Michael Lee, VP at Callison RTKL in an interview with Retail TouchPoints. parking lots as good examples of layouts that properly designate shopping and pickup areas. “I Therefore, the less time they have to spend walking on foot, the better.

Planning 264
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Mi9 Retail Successfully Implements Their Retail Platform for Alterra Mountain Company

M19 Retail

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. With enhanced visibility into real-time data, store associates can make informed decisions and improve customer service.