Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience.

Payment Services 227

Payment Services Checkout Inventory Management Customer Experience 227

Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. There’s also the matter of securing the computer hardware that runs the store operations.

Payment Services 211

Payment Services Inventory Management Checkout Loss Prevention 211

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Build Customer Loyalty.

Payment Services 74

Payment Services Point of Sale Customer Retention Customer Experience 74

Retail TouchPoints

MAY 25, 2023

The customized system features a focus on fresh and prepared foods and fulfillment options including store pickup and integrated delivery. We needed an ecommerce solution that offer a wide variety of items and speaks to our customers clearly,” said Jorge Machado, President of Freshmart in a statement. “We

Fulfillment 255

Fulfillment Payment Services Point of Sale Marketing 255

Retail TouchPoints

NOVEMBER 15, 2023

Although slower to innovate by nature, physical retail is now beginning to change significantly thanks to new digital forms of payment, such as Google Pay or Apple Pay, and cutting-edge AV experiences made possible with interactive displays and immersive audio. And Apple will receive a cut of the transaction.

Payment Services 249

Payment Services Shopping Advertising Promotions 249

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

Payment Services 218

Payment Services Supply Chain Management Supermarket Accounting 218

Retail TouchPoints

JANUARY 11, 2021

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID, M.Video-Eldorado Group , a 1,039-store electronics and appliance retailer serving more than 250 regions across Russia, did much more than simply funnel products through its suddenly active ecommerce channel.

Payment Services 247

Payment Services Location Fulfillment Customer Experience 247

Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Last year the top priority was engaging customers in real time. The use of AI by marketers globally has increased by 186%.

Marketing 256

Marketing Consumer Checkout Customer Experience 256

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Known for its closets and organizational solutions, The Container Store’s program is unusual in accepting products for resale from categories that it doesn’t sell. “We

Payment Services 245

Payment Services Apparel Shipping Accessories 245

Retail TouchPoints

APRIL 13, 2022

It’s a fast-growing market, with estimates stating it will reach $3.55 Other retailers notice when leading industry players like Walmart or Circle K make a move, so many brands are now likely considering adding crypto payment options and Bitcoin ATMs to their stores. Understand regulations and security.

Payment Services 221

Payment Services Finance Location Consumer 221

Retail TouchPoints

SEPTEMBER 1, 2021

Let’s face it, the convenience of walking into the store, quickly selecting the item, instantly purchasing it and heading home is still a very popular value proposition for consumers. With this newfound confidence returning to physical store sales, it’s essential that the customer experience is second to none.

Payment Services 254

Payment Services Checkout Customer Experience Returns 254

Retail TouchPoints

AUGUST 25, 2020

This applies not just to consumers but to workers returning to retail stores as well. From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. This demand for ‘contactless’ or reduced-contact experiences will continue long after the pandemic has passed.

Payment Services 284

Payment Services Fulfillment Store Operations Consumer 284

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Inside Retail

JULY 12, 2022

On one hand, most restrictions have been removed, meaning /business is back to ‘normal’ operations. The Customer Experience and Insight (CXI) research group faced this challenge recently when planning for our upcoming Strategic Planning and Management in Retailing (SPMR) executive education program. Prioritise digital elements.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. Smaller stores have less space to work with, which means smaller products selections where every SKU counts.

Payment Services 304

Payment Services Checkout ATS Kiosk 304

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Apparel 246

Apparel Payment Services Checkout Location 246

Retail TouchPoints

DECEMBER 21, 2023

It’s why retailers have introduced personalized experiences everywhere else on their sites — except, for some reason, checkout. For example, marketing and advertising campaigns are tailored around a shopper’s age, gender, geographic location, shopping history and other demographics. And the gains are enormous.

Checkout 241

Checkout Payment Services Kiosk Advertising 241

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. And workforce engagement has become paramount to retaining frontline associates in a tight labor market. Time and Attendance.

Management 76

Management Payment Services Employee Engagement Store Operations 76

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

MARCH 27, 2024

The apparel retailer currently operates 84 stores across the country. Untuckit stores continue to be the backbone of our company,” said Founder Chris Riccobono in an interview with Yahoo!Lifestyle. We’re happy to strengthen existing markets and try out new ones as well,” said Riccobono.

Apparel 220

Apparel Payment Services Location Shopping 220

Retail TouchPoints

OCTOBER 7, 2020

North American travel retailing giant was forced to temporarily close more than 700 stores, furlough the bulk of its workforce and cut expenses deeply. “We The company is now operating approximately half of its locations. Now we are going to finish ahead of time with a full deployment across all of our operations by the end of October.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

JULY 22, 2021

More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen. The shopping behemoth accounts for over half the ecommerce market on its own. This has led to over $18.5 This has led to over $18.5

Payment Services 305

Payment Services Consumer Customer Experience Accounting 305

Retail TouchPoints

FEBRUARY 11, 2021

In addition, mall operators are being asked to convert empty commercial space into mini-fulfillment centers for retail tenants. CSR opportunities can be found across the entire supply chain in many different forms, including vendor compliance, quality management and sustainability as a whole. On-Demand Manufacturing.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

FEBRUARY 21, 2023

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. Tractor Supply Co. ,

Sporting Goods 231

Sporting Goods Payment Services Shrinkage Point of Sale 231

Retail TouchPoints

SEPTEMBER 29, 2020

As a result, many retailers must move beyond manual processes to calculate their sales tax obligations. When doing the cost-benefit analysis , it is easier to communicate and control the process and check for quality and consistency when manufacturing is based in the U.S,” said Jim Bonomo, COO at Regina Andrew Design.

Payment Services 258

Payment Services Fulfillment Location Shipping 258

Retail TouchPoints

AUGUST 14, 2020

SPARC is a 50/50 joint venture of brand licensing and marketing company Authentic Brands Group and mall operator Simon Property Group. The company “will negotiate with landlords to keep ‘key stores’ open in North America,” according to CNBC. The all-assets bid included $140.1 million in cash, $51.5

Payment Services 264

Payment Services Wholesale Apparel Returns 264

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

Checkout 238

Checkout Payment Services ATS Location 238

Retail TouchPoints

SEPTEMBER 30, 2020

The new concept was tested in select stores and will be implemented in more stores this fall, evolving based on customer and associate feedback. Select locations will also have Scan & Go to help customers manage their checkout directly.

Shopping 240

Shopping Checkout Payment Services Kiosk 240

Retail TouchPoints

AUGUST 18, 2020

In addition to a refreshed design, the stores will feature digital components such as smart mirrors, touchscreen wall panels and an augmented reality (AR) foot comparison chart. “We On the community service front, Payless is launching a “Powered by Payless” initiative for the coming fall season to help communities affected by the pandemic.

Planning 198

Planning Payment Services Brand Management Location 198

I Vend

JULY 10, 2023

The global ecommerce market in 2023 is worth $5.5 But of course it also means that currently 82% of shopping still takes place in a store, and therefore whilst retailers must have a strong ecommerce presence, they can’t afford to be ignore what is still their biggest source of revenue – the brick and mortar store.

Payment Services 98

Payment Services Merchant Services Point of Sale Customer Experience 98

Cross Cap

FEBRUARY 1, 2018

A guest post by our friends from Pivotal Payments. According to a 2017 survey from BigCommerce, 51% think shopping online is best, while 49% prefer shopping in-store. Self-serve kiosks and mobile apps integrate digital technology for a well-rounded and exciting customer experience. Sell on Emotion – Not on Logic.

Customer Experience 52

Customer Experience Payment Services Shipping Kiosk 52

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. 17 from 1:20 to 2:10 p.m. 16 from 12 to 12:30 p.m. Striking while the Buy Now, Pay Later iron is hot.

Merchant Services 292

Merchant Services Payment Services Consumer Beauty and Health 292

I Vend

JULY 10, 2023

The global ecommerce market in 2023 is worth $5.5 But of course it also means that currently 82% of shopping still takes place in a store, and therefore whilst retailers must have a strong ecommerce presence, they can’t afford to be ignore what is still their biggest source of revenue – the brick and mortar store.

Payment Services 94

Payment Services Merchant Services Point of Sale Customer Experience 94

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Inside Retail

FEBRUARY 27, 2023

Awareness Online channels should be leveraged to promote broader awareness of their products and services to potential customers across multiple platforms. The retailer’s website is merely the start of a customer’s shopping journey today. Customer service This is often a buyer’s primary point of contact with a brand.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

SEPTEMBER 18, 2020

Francesca’s, which operates approximately 700. We remain encouraged by the growth we are seeing in new customers and have initiated tests in new categories, including loungewear and face masks, as we see the opportunity to benefit from the market disruption. “As The retailer reported that as of Sept. 4, 2020, it had $12.2

Boutique 131

Boutique Payment Services Jewelry Accessories 131