Retail TouchPoints

SEPTEMBER 16, 2022

The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions. BTM Global led the implementation.

Jewelry 249

Jewelry Inventory Management Promotions Customer Experience 249

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Retail TouchPoints (RTP): What are the most important roles for facilities management as retail stores reopen? Cleanliness will be looked at in an entirely different lens going forward.

Management 165

Management Loss Prevention ATS Store Operations 165

Retail TouchPoints

JUNE 23, 2023

Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. Unlike data centers, edge infrastructure manages unreliable networking, where latency, jitter or availability issues are common, particularly in large distributed store estates.

Payment Services 263

Payment Services Customer Experience Promotions Point of Sale 263

I Vend

MAY 11, 2022

When it comes to a retail strategy to boost business, promotions are a sure-fire winner. Promotions offer customers extra value – essentially either in the form of a lower price, or by getting more goods for the same price. . iVend POS iVend’s Retailer POS includes a sophisticated promotions engine.

Promotions 52

Promotions Point of Sale Customer Experience Marketing 52

Retail Minded

JANUARY 8, 2024

Get this – it’s not just about flash sales and points programs. We’re diving into how a dash of philanthropy and a strategic approach called moves management can create an unbeatable combo. Now hold up, what’s this move management deal? Stick around as we unpack this strategy!

Management 59

Management Checkout Point of Sale Shopping 59

365 Retail

SEPTEMBER 17, 2023

In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Retail TouchPoints

JULY 8, 2022

Say Farewell to Cart Abandonment, Welcome Loyal Customers. Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. The best part?

Merchant Services 245

Merchant Services Payment Services Point of Sale Checkout 245

CJ Retail Solutions

DECEMBER 11, 2023

Impact on customer experience and brand perception 1.3 Creating a cohesive and consistent brand experience Utilising Space Effectively 3.1 Implementing eye-catching displays and focal points 5.3 Incorporating digital signage for promotions 6.2 Utilising interactive displays for customer engagement 6.3

Inventory Management 52

Inventory Management Point of Sale Store Layout Customer Experience 52

Retail TouchPoints

MAY 18, 2021

Exterior branding placement visible from several angles and distances, along with interior elements such as signage, murals and feature walls, reinforce the brand culture, promote customer engagement, build brand loyalty and inspire repeat visits. Experience. Material Selection.

Boutique 298

Boutique Jewelry Customer Experience Point of Sale 298

Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

I Vend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Retail TouchPoints

DECEMBER 25, 2023

And if you’re a brick-and-mortar retailer that wants Sephora-sized success, here are three things you can do to deliver the type of exceptional in-store experiences your customers expect. For example, your sales data can tell you what day of the week and time of day stores see the heaviest foot traffic.

Customer Experience 230

Customer Experience Dead-Stock Store Layout Point of Sale 230

I Vend

OCTOBER 16, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Inside Retail

MARCH 6, 2023

Here, we speak with the brand’s general manager, Van Mulryan, about the new Tag Heuer boutique in Adelaide, the increased demand for luxury items and how her upbringing has shaped her career. For us, that clientele side and customer experience is really key. We’ve now consolidated that down to around 69 points of sale.

Boutique 264

Boutique Wholesale Clienteling Point of Sale 264

I Vend

MARCH 14, 2023

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

Shopping 97

Shopping Point of Sale Payment Services Checkout 97

365 Retail

APRIL 2, 2024

Effective marketing of these brands is crucial for boosting sales and building customer loyalty. Tokinomo has seen firsthand that innovative promotional strategies can greatly increase sales and create unmatched customer loyalty. This innovative method of promotion goes beyond traditional marketing tactics.

Point of Sale 40

Point of Sale Promotions Advertising Consumer 40

I Vend

MARCH 9, 2022

In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. Smart Mirrors can be used to cross sell, upsell accessories and complementary items, and make for a fantastically differentiated customer experience.

Fashion 98

Fashion Point of Sale Customer Experience Returns 98

Star Miconics

DECEMBER 1, 2023

Additionally, we’ll highlight the crucial role of advanced retail point-of-sale (POS) technology in ensuring the smooth operation and success of your pop-up, allowing you to concentrate on what matters most – making sales and delighting customers. Cash Drawers : To securely manage cash transactions.

Shopping 59

Shopping Point of Sale Customer Experience Inventory Management 59

Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.

Payment Services 175

Payment Services Returns Specialty Retailers Promotions 175

I Vend

APRIL 14, 2021

The steps to digital transformation Retailers embarking on a digital transformation journey will implement one or more of the following steps: Process transformation – using technology to streamline operational tasks and increase the focus on customer experience.

Point of Sale 98

Point of Sale Checkout Promotions Shopping 98

I Vend

FEBRUARY 9, 2024

Process automation – such as inventory management , tracking stock levels and re-ordering. Store layouts – optimising sales by tracking shoppers and the way they navigate the store. Customer service – chatbots and personal assistants to enhance the customer experience.

Payment Services 52

Payment Services Inventory Management Checkout Point of Sale 52

I Vend

DECEMBER 11, 2023

Process automation – such as inventory management , tracking stock levels and re-ordering. Store layouts – optimising sales by tracking shoppers and the way they navigate the store. Customer service – chatbots and personal assistants to enhance the customer experience.

Payment Services 53

Payment Services Inventory Management Checkout Point of Sale 53

Storis

APRIL 18, 2024

Crafting enticing reward and membership programs is a competitive advantage, especially as customers are inundated with choices and retailers compete on overlapping product offerings. Promoting customer loyalty programs is critical to sustained retail success. Talk to a Sales Professional What is Customer Lifetime Value?

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 12, 2024

Crafting enticing reward and membership programs is a competitive advantage, especially as customers are inundated with choices and retailers compete on overlapping product offerings. Promoting customer loyalty programs is critical to sustained retail success. What is Customer Lifetime Value?

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Retail TouchPoints

JULY 14, 2023

It was a really easy transition,” said Rene Marrufo, Store Manager for the North Face’s Las Vegas outlet. Associates now have the power to start their engagement with customers as soon as they enter the store and until they make a purchase — something Smith said was critical to the mobile POS rollout.

Payment Services 212

Payment Services Accessories Point of Sale Store Operations 212

I Vend

AUGUST 17, 2022

Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible. Speed can be enhanced with features such as integration with weight scales, automatic pricing for weighed goods, and minimising the number of clicks per sale.

Payment Services 52

Payment Services Inventory Management Checkout Supermarket 52

I Vend

JUNE 21, 2021

The need for optical retail software This presents a challenge for managing an optical retail store. The clinical practice may be what initially draws customers in, but the retail operation is what drives the profit and growth. But importantly, it combines these with the specialist functions of operating a retail optical store.

Point of Sale 52

Point of Sale Fashion Customer Experience Promotions 52

Rain Pros

APRIL 3, 2024

As an entrepreneur with a company that experiences seasonal cash flow, planning ahead for off-season slumps is crucial to managing your operating costs and building a sustainable business. This article explores how to navigate seasonal sale cycles for small retail businesses and maintain sound fiscal health during seasonal shifts.

Planning 52

Planning Promotions Management Marketing 52

Inside Retail

JULY 18, 2022

New Zealand department store Smith & Caughey’s has adopted photo-realistic makeup simulation technology to allow customers to test makeup products digitally. Take rice brand Uncle Ben’s as an example – it created an immersive on-pack AR experience, taking shoppers along the harvest journey from “farm to fork”.

Department Stores 130

Department Stores Point of Sale Accessories Advertising 130

365 Retail

APRIL 26, 2023

Therefore, it is important for smaller independent retailers to recognise and seize the opportunities digital display solutions offer to their businesses including enhanced customer experiences and interactions as well as encouraging footfall in store. We’d also recommend a Kiosk solution in the store.

Marketing 62

Marketing Kiosk Advertising Point of Sale 62

Storis

JANUARY 22, 2024

The Potential of Promotions The NRF found deals and promotions were top motivators for a 2% YoY increase in Cyber Week shoppers. can also bolster sales in 2024. Partnerships with local brands and influencers through store-within-store concepts or pop-up events can be strategic ways to cross-promote. Statista projects 94.7

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Star Miconics

NOVEMBER 22, 2023

Digital platforms often feature attractive deals and promotions, enhancing customer satisfaction and attracting new business. The virtual menu realm broadens dining choices, introducing customers to a wide range of cuisines and novel dishes. What is CloudPRNT?

Point of Sale 98

Point of Sale Consumer Promotions Customer Experience 98

CJ Retail Solutions

JULY 7, 2023

From enhancing customer experiences to ensuring the longevity of equipment and facilities, retail maintenance plays a vital role in keeping businesses running smoothly. By adopting a proactive approach, retailers can minimise downtime, save on costly repairs, and ensure a smooth shopping experience for customers.

Customer Experience 52

Customer Experience Inventory Management Boutique Management 52

I Vend

AUGUST 27, 2020

Bringing more digital touchpoints into the shopping experience enables brands to serve to customers on a more personalised level by collating even more data that retailers can leverage from a central database to draw meaningful conclusion about their customers, including broad product recommendations, special promotions, and purchase history.

Promotions 105

Promotions Point of Sale Consumer Shopping 105

Independent Retailer

SEPTEMBER 14, 2022

Get a singular view of all your customers engaging with your brand in various channels. Think beyond marketing tactics around seasonal holidays to launch products and other “point-in-time” promotions. Think beyond marketing tactics around seasonal holidays to launch products and other “point-in-time” promotions.

Promotions 69

Promotions Point of Sale Returns Marketing 69

Star Miconics

MARCH 8, 2024

Grocers have repurposed space and reallocated labor to manage online orders. For example, follow an online order placed with a quick-service restaurant until it reaches the customer: Repositionable labels: The online ordering platform communicates the order to the QSR’s point-of-sale (POS) system and generates repositionable labels.

Fulfillment 52

Fulfillment Kiosk Grocer Point of Sale 52

CJ Retail Solutions

JULY 7, 2023

Point-of-Sale (POS) Systems 5.2. Inventory Management Solutions 5.3. By analyzing foot traffic patterns, retailers can strategically position high-demand products and promotional displays to increase customer exposure and boost sales. Display Fixtures and Lighting Solutions 4.2.

Payment Services 40

Payment Services Store Layout Visual Merchandising Checkout 40