Customer Experience Management Planning Specialty Retailers 
Inside Retail
MARCH 26, 2024
Australian specialty retailer 99 Bikes has announced its B Corp certification as the business continues to backpedal from its $12.4 I started as general manager of Advance Traders in October 2008,” Garnsworthy added. Tailored customer-centric omnichannel approach With a paid membership program, Club 99, that boasts over 1.6
Retail TouchPoints
APRIL 2, 2021
They invest time as advocates of your brand, and in return they expect you to reward them with unique experiences that justify their commitment. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.
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Retail TouchPoints
FEBRUARY 5, 2021
Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.
Inside Retail
JULY 19, 2022
The Raffles team plans to complete the mall rejuvenation program by the end of the year, with the plan to execute more unique, experiential events and activities to engage shoppers. This program will cover around 111,000 sq ft of retail space across levels one to three. Attracting crowds. Adapting to change.
Retail TouchPoints
OCTOBER 7, 2020
At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. and Canada.
Retail TouchPoints
JULY 30, 2020
The final shopping lists that are created and shared by teachers will present “information that could reflect schools’ reopening plans and affect how much consumers actually spend,” the NRF reported in a press release. Parents prioritizing the learn-from-home experience. For many parents, this uncertainty is creating stress.
Small Biz Trends
JULY 8, 2021
According to a report , small specialty retail stores have a market size of $33.4bn in the US. Want to know more about small specialty retail store businesses in the country? The same Retail Dive survey also notes that 49% of customers like to buy from physical stores because they want to buy now and fast.
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