Retail TouchPoints

MARCH 28, 2022

The expansive location features more than 3,000 products, most of which are part of the $10 N’ Under model. Liu oversees the MINISO business, including product marketing, PR, user operations and global ecommerce, so he shared some exclusive insights into the company’s expansion plans and priorities.

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Planning Consumer Marketing Accounting 246

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. There is definitely a need to return to the physical experience.”. That is just the way we are.

Visual Merchandising 297

Visual Merchandising Outdoor Location Customer Experience 297

Retail TouchPoints

MARCH 1, 2024

We are also excited to partner even more with our vendors this year as it relates to their branded in-store merchandise experiences,” Barry added, identifying Tesla, Lovesac and Starlink as examples of planned vendor partnerships. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025.

Planning 278

Planning Location Point of Sale Visual Merchandising 278

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. What is Merchandising? A good merchandising strategy can do wonders for your business. The same can be said for carefully planned sales and clearance events.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

Visual Merchandising 267

Visual Merchandising Marketing Planning Shopping 267

Retail TouchPoints

MAY 1, 2024

With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. These Instagram-worthy moments engage customers and serve as meaningful memorabilia, strengthening brand awareness.

Consumer 298

Consumer Store Layout Customer Experience Checkout 298

Retail TouchPoints

APRIL 5, 2023

Consumers are returning to the physical store for all the advantages it offers: the ability to touch, feel and experience the brand — and most importantly, be a part of the brand’s community or “tribe.” Location, Location, Location It goes without saying that the location is critical.

Customer Experience 277

Customer Experience Location Visual Merchandising Returns 277

Retail TouchPoints

JANUARY 24, 2024

Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future.

Visual Merchandising 147

Visual Merchandising Shopping Consumer Fulfillment 147

Retail TouchPoints

FEBRUARY 4, 2021

Over the past nine months, Men’s Wearhouse parent company Tailored Brands says it has launched more than 30 new digital capabilities, including buy online, pick up in-store (BOPIS), contactless measurement and curbside pickup, all of which play into the new, connected brick-and-mortar locations.

Visual Merchandising 195

Visual Merchandising Location Customer Experience Planning 195

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. s Mosaic District — its first-ever location.

Consumer 264

Consumer ATS Location Apparel 264

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience 264

Customer Experience Shipping Location Promotions 264

Retail TouchPoints

APRIL 3, 2024

Incorporate Promotions and Sales When planning your digital signage content, consider the frequency and timing of sales and promotions. By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. It can help save time and reduce costs, while ensuring that teams at remote locations are collaborating efficiently. billion by 2024 — more than ten times what it is today.

Visual Merchandising 312

Visual Merchandising Customer Experience Location Management 312

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur campaign imagery, artwork and messaging from clients that can draw in potential customers as they pass on the street; Interior design that relies on rich colors and natural textures that allow products to shine ; A high-touch retail environment that encourages guests to experience the brand; and.

Boutique 278

Boutique Promotions Shipping Location 278

Wiser

JANUARY 16, 2024

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. Wiser’s mobile crowd is your eyes and ears inside stores for real-time, affordable insights into visual merchandising, the shelf, shoppers, promotions, and more.

Customer Experience 141

Customer Experience Visual Merchandising Promotions Location 141

Retail TouchPoints

JUNE 22, 2023

Preis explained that its locations convey a unique magic and sense of discovery that consumers simply cannot find online, and that stores “allow you to tell your brand story in a different way.” As a company, we place a huge premium on creativity. We say we’re data-informed, creativity-led and consumer-inspired,” said Preis.

Visual Merchandising 278

Visual Merchandising Consumer Specialty Store Fast Fashion 278

Retail TouchPoints

DECEMBER 14, 2022

ET, in-person customers have a one-hour window to buy products from dropped collections before the goods become available on the retailer’s ecommerce platform. Additionally, products known as “Queens Store Exclusives” will only be available at the Jamaica Avenue Lids Hat Drop location. on a popular shopping strip.

Location 277

Location Consumer Accessories Apparel 277

Retail TouchPoints

NOVEMBER 20, 2023

Now, True Classic is ready to manage brick-and-mortar operations on its own, with plans to open eight mall-based stores in markets including Houston, Dallas and Boca Raton, Fla., Working with Leap] allowed us to learn that high-traffic malls are better locations for us. RTP: What can you share about True Classic’s growth plans?

Apparel 239

Apparel Marketing Returns Advertising 239

Retail TouchPoints

FEBRUARY 21, 2024

As part of HHP (Health Hospitality Partners), a healthcare amenities company, Hydra Health has implemented its experience model inside the Geisinger Henry Cancer Center in Wilkes-Barre, Pa. and Penn Medicine’s Hospital in Philadelphia, with plans for further expansion in 2024 and beyond. “We

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Beauty and Health Shopping Payment Services Boutique 263

Retail TouchPoints

MARCH 20, 2024

renovated its Fifth Avenue location, it added the Blue Box Cafe, which has become a hot destination for tourists and Manhattanites alike. “It For example, when the Ralph Lauren on Fifth Avenue closed, the retailer kept the Polo Bar open because it was always booked solid. And when Tiffany & Co.

Specialty Retailers 278

Specialty Retailers Department Stores Consumer Advertising 278

Retail TouchPoints

JANUARY 27, 2023

For the renovation, the retailer’s internal store planning and design team collaborated with Highland Associates to showcase the curated men’s fashions and create an easily navigable setting. In a centrally located atrium space, the department will showcase emerging designers and new-to-Saks brands on a rotating basis.

Fashion 279

Fashion Promotions Shopping Marketing 279

Retail TouchPoints

FEBRUARY 23, 2022

The current challenge for many retailers, however, is recouping the “inordinate amount of CapEx” spent on implementing these experiences so quickly, according to Leon Nicholas, VP of Retail Insights & Solutions at WestRock. And when you do things quickly, you don’t necessarily do things profitably. ”.

Fulfillment 298

Fulfillment Checkout Visual Merchandising Kiosk 298

Retail Focus

MAY 27, 2021

Today, Vashi unveiled and opened a new home for bespoke fine jewellery in Covent Garden – the brand’s new flagship store and its seventh bricks-and-mortar location. The brand is on a mission to make buying and creating jewellery a better, more friendly customer experience.

Visual Merchandising 189

Visual Merchandising Customer Experience Location Planning 189

Retail TouchPoints

OCTOBER 5, 2022

After identifying a purpose for planning a pop-up experience, Mardi Najafi, VP of Retail Strategy and Design at FIGUR3 leads brands through the early planning stages. “[We] Preparing to Pop-Up Through Smart Planning. We can bend but we don’t break.”. The brand hosted its grand opening Sept.

Home Furnishings 245

Home Furnishings Consumer Planning Shopping 245

V Count

FEBRUARY 26, 2024

Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store. If you can directly address their needs and wants, you can personalize the customer experience at your establishment and improve the overall visitor experience.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store. If you can directly address their needs and wants, you can personalize the customer experience at your establishment and improve the overall visitor experience.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

Retail TouchPoints

JUNE 21, 2022

Amazon Style plans to open a second brick-and-mortar location later in 2022 at the Easton Town Center in Columbus, Ohio. The technology also persists beyond the in-store shopping trip, affording shoppers online access to items they scanned during their visit, thereby allowing guests to continue shopping the store at home.

Payment Services 242

Payment Services Checkout Fashion Jewelry 242

VMS

MAY 11, 2021

I assured him he would not get the book on time, as we had a birthday dinner planned for the next night. These retailers must also put effort, time and money back into their brick-and-mortar locations. To paraphrase Lady Gaga: Your customer has a hundred million reasons to walk away. That reason is experience.

Visual Merchandising 94

Visual Merchandising Customer Experience Returns Shopping 94

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Wiser

DECEMBER 1, 2020

Helping the retailer understand the fundamentals of the market in terms of pricing, promotion, assortment planning, positioning, distribution, shelf strategy, and more will make any category captain invaluable. Providing strong guidance on visual merchandising will boost the retailer’s sales, and by extension, yours.

Promotions 78

Promotions Visual Merchandising Marketing Management 78

VMS

NOVEMBER 28, 2021

The conference officially kicked off with keynote speaker Brian Solis, Digital Anthropologist, Futurist and Global Innovation Evangelist, Salesforce, who discussed the emerging customer experience economy. We’ll be announcing IRDC’s 2022 location in the near future, so stay tuned to vmsd.com and irdconline.com for updates.

Merchant Services 52

Merchant Services Sporting Goods Visual Merchandising Customer Experience 52

VMS

NOVEMBER 19, 2021

CHICAGO, November 18, 2021 –( BUSINESS WIRE )– Retail TouchPoints (RTP) announced plans to bring together one of the fastest growing conference programs in the industry (the Retail Innovation Conference) with two of the longest standing brands serving the digital and physical retail communities. O: 201.257.8528 x248.

Visual Merchandising 40

Visual Merchandising Planning Marketing Customer Experience 40

Retail TouchPoints

OCTOBER 31, 2023

Be tough — but preserve the customer experience. This could help them harmonize twin goals — deterring crooks and preserving the customer experience. In such hard-hit locations, high-value items will need to be tethered to cables, stored in lock boxes or kept behind the counter or back of house.

Loss Prevention 297

Loss Prevention Sporting Goods Customer Experience Store Layout 297

Retail TouchPoints

SEPTEMBER 28, 2021

Consistency Across Locations. Brands need design solutions that fit their portfolio of locations, including urban, suburban, shopping mall, shop-in-shops and other store types. The store environment must therefore be flexible, enabling the fast turnover of merchandise.

Visual Merchandising 277

Visual Merchandising Promotions Location Fulfillment 277

Inside Retail

JANUARY 11, 2022

Freedom’s real estate is excellent, they’ve got very good locations, the stores are in very good shape, the floors are all very good, as well as the lighting and the ceilings – that’s where the capital is in stores. He’s just hired a very sophisticated visual merchandising director.

Apparel 130

Apparel Returns Accounting Management 130

Retail TouchPoints

MARCH 6, 2024

Certain locations even boast their own outdoor athletic fields. Especially when the store is located in a tourist destination, retailers can add interest by doing the same. The exterior façade is particularly important, because the customer experience starts from the outside.

Boutique 147

Boutique Customer Experience Outdoor Location 147

Retail TouchPoints

JUNE 1, 2022

How is it appealing to the customer? The retail design elements of a shop-in-shop location must respect the environment of the host retailer but also speak to the customer by communicating the distinctiveness of the hosted brand. By Memorial Day 2022, Macy’s Backstage boasted 300 locations.

Shopping 299

Shopping Location Jewelry Customer Experience 299