Retail Customer Experience
MAY 7, 2024
Daniel’s Jewelers is enjoying robust return-on-investment in deploying RetailNext technology to measure shopper behaviors, predict traffic counts, analyze theft and assess digital ads effectiveness. It’s also proved a big win for customers.
Retail TouchPoints
DECEMBER 18, 2023
million products sold on Amazon — in clothing, shoes and jewelry alone — and it’s clear that ecommerce as we know it wouldn’t be possible without AI. This allows vector search to return relevant results even for queries without an exact match, reducing “no results” occurrences. Multiply that by the 33.4
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Inside Retail
JANUARY 23, 2024
Jamie Delaney, StockX’s creative director, said the campaign is about connecting with its community, “We’re always working to level up the ways in which customers can interact and engage with the StockX brand – whether that be through social content, activations at cultural events, or improvements to the customer experience.
Retail TouchPoints
MARCH 19, 2021
It has been reported that 73% of consumers say a good experience is key in influencing their brand loyalties, so the pressure is on to ensure customers have an online experience that is convenient, efficient, and “WOWs” their new and returning customers. The First Step in Online Customer Engagement.
Retail TouchPoints
FEBRUARY 28, 2022
Even the most commoditized of traditional shopping experiences — the supermarket — always has counters for specialty items where people can interact with staff to get exactly what they want. Whenever their customers made any considered purchase, other human beings were often involved.
Retail TouchPoints
OCTOBER 6, 2022
Take note of category demands: While the Mastercard SpendingPulse revealed moderate growth across categories, electronics, apparel and luxury (excluding jewelry) are likely to have the most significant year-over-year gains. This will create a significant opportunity for specialty apparel retailers, which are predicted to see 4.6%
Retail TouchPoints
OCTOBER 6, 2021
The two-way nature of livestreaming explains why return rates are as much as 40% lower than traditional ecommerce channels, according to Coresight research: “ Livestreaming is an opportunity to educate the consumer, which is why returns are so much lower — they actually know what they’re buying ,” said Weinswig.
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