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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

The letdown customers experience when their orders don’t arrive on time, or at all, results in uncertainty and distrust that’s difficult — if not impossible — to remedy. Retailers can expect that customers will turn to other vendors; once this happens, they’ve lost both the sale and the customer’s trust and loyalty.

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How is AI Reshaping the Retail Industry

Retail Gazette

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth.

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Different Things to Consider Outsourcing in Your Retail Business (and Why)

Retail Focus

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Inventory Management Efficiently managing inventory is essential for meeting customer demands while minimizing carrying costs.

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Boost Sales & Loyalty: Mastering Retail Analytics Insights [2024]

Retalon

Retail analytics insights directly impact sales and customer loyalty by enabling more personalized shopping experiences and efficient inventory management. According to Itransition, predictive analytics leverages machine learning and statistical modeling to unveil patterns in customer behavior.

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12 Critical Retail Industry Performance Metrics (2020)

Retalon

Jump Ahead Most Important KPIs for the Retail Industry in 2020 Examples of Retail KPIs that Maximize Inventory ROI 1. Inventory Turnover Ratio 3. Promotions Uplift Retail KPIs that Answer Questions About Customer Behavior 8. Stock-outs result in lost sales and degrade the customer experience.

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The four essential functions of a retail POS system

I Vend

This level of flexibility reduces lost sales, maximises inventory turnover and increases customer satisfaction along with revenue and profit. It will help to manage loyalty for example, so that your customers are recognised and rewarded in the same way no matter how and where they shop.