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IKEA Planning Studio Concept Heads West With Two Los Angeles Stores

Retail TouchPoints

IKEA will expand options for urban customers on the West Coast with two planning studios in the Los Angeles area set to open in spring 2022: one in Long Beach and a second in a yet-to-be-determined location. Shoppers will be able to book appointments with design specialists to help with both planning and ordering home furnishings.

Planning 267
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How Ikea Australia plans to champion affordability and the shopping experience

Inside Retail

MV: In recent years, we have invested heavily in our journey as an innovative omnichannel retailer, opening Plan and Order Point locations in Greater Melbourne and Sydney, enabling us to be exactly where our customers need us to be, which is a key part of our growth strategy for Ikea in Australia.

Planning 130
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Ikea U.S. Launches Virtual Interior Design Service for Consumers and Businesses

Retail TouchPoints

The Ikea designer and customer will then communicate through three virtual, one-on-one sessions, via the Ikea website and videoconferencing, to develop an inspirational mood board, floor plan, elevations, detailed 3D renderings, lighting plan, curated product list, home furnishing tips and material suggestions.

Consumer 225
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Retail Sales Drop 0.6% in November, but NRF Expects Flat Return Rate Despite Higher Sales

Retail TouchPoints

decline, furniture and home furnishings stores reported a 2.6% Nearly 44% of survey respondents indicated they planned to hire more staff to handle returns during the holiday season, and 71% of these retailers intend to add staff specifically for stores. Certain areas were hit harder than others. Department stores saw a 2.9%

Returns 276
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IKEA U.S. Introduces New Loyalty Benefits Through IKEA Family

Retail TouchPoints

In May 2022, IKEA franchisor Ingka Group revealed its plan to invest more than €3 billion ( $3.16 IKEA is courting its customers with new programs and benefits during a time when customer loyalty is decreasing, as 30% of customers are likely to try a new brand. This latest push by IKEA U.S. in a statement. “By

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3 Phases of a Furniture ERP Implementation

Storis

Furniture retail leaders recognize the need for modern Enterprise Resource Planning systems to streamline operations and drive growth. My name is Jake Egan, and I am the Senior Manager of Consulting Services for STORIS, the leading home furnishings ERP solutions provider. Today, I lead our team of talented Project Managers.

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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

For brands and retailers, that translates to taking the time to explain the process for home improvement projects and providing content that dives into the details on major home furnishings purchases. Be prepared to show off your offerings through elevated customer experiences.