Remove Customer Experience Remove Home Furnishings Remove Planning Remove Promotions
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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

For brands and retailers, that translates to taking the time to explain the process for home improvement projects and providing content that dives into the details on major home furnishings purchases. Be prepared to show off your offerings through elevated customer experiences.

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2024 Industry Trend Guide

Storis

So, buckle up, home furnishings retailers; we’re ready to accelerate. To accelerate, “the architectural makeup of retail systems must work in harmony across all platforms to accommodate customers. More than 50% of those surveyed plan or use Generative AI for designing digital ads, writing content, and personalizing marketing.

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Bank Holidays bring a ‘Spring in the step’ for retailers

A1 Retail

YouGov study commissioned by Gekko finds millions planning shopping spree ‘Retail as leisure’ as consumers combine shopping with eating out and socialising As the UK heads towards the spring and an enhanced bank holiday season, millions of consumers have revealed they are planning to go shopping on the forthcoming Bank Holiday weekends.

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

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Pop-Up Strategies That Power Unique Shopper Journeys

Retail TouchPoints

Designing an alluring pop-up experience requires a brand to identify the goals and expectations for the space. Promotions and merchandising must be part of the specific messaging to establish the intent of the pop-up shop. Preparing to Pop-Up Through Smart Planning. What are you going to see from that far away? ”.

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Personalization is a Key to Customer Loyalty

Storis

The Boston Retail Partners 2019 POS/Customer Engagement Survey identifies how retailers are faring in the quest to ensure the four key pillars of customer experience are in place to deliver Unified Commerce. The ability to offer messaging and promotions based on customer context is a key differentiator in today’s marketplace.