Retail TouchPoints

FEBRUARY 3, 2023

Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023. Create a Seamless, Positive Experience for Online Customers Make it easy for buyers to understand the products. Be mobile-friendly.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Inside Retail

MARCH 25, 2024

In an era of fierce competition to attract consumers’ tightening budgets, customer experience has become the key edge retailers can deploy to stand above the competition. The best-in-class checkout tools can be used at permanent shops, pop-up stores, or events and staff can take payments with the confidence of 99.9

Customer Experience 243

Customer Experience Merchant Services Checkout Payment Services 243

Retail TouchPoints

FEBRUARY 25, 2025

Clean, validated address data is an essential business asset that drives a smoother customer experience, reduces operational costs and minimizes errors. This seamless data integration reduces costs and enhances customer service, supporting accurate, efficient order delivery.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

AUGUST 13, 2021

The company sees itself sitting squarely in the center of the pack, catering primarily to mid-size businesses with $1 to $50 million in online revenue. Retailers want to launch those kinds of experiences, because they don’t have to hold the inventory. In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

JANUARY 2, 2025

Walmart, Capital One End Contentious Credit Card Partnership (May 28, 2024) Retailers sought to take more control over their payment processes while expanding checkout options such as buy now, pay later (BNPL) , while Ebay debuted a Business Cash Advance offering that gives its sellers quick access to revenue-based loans.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

JULY 19, 2024

Reshop , a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has debuted with retailer partners including Steve Madden and Alo Yoga. With Reshop, customers can receive instant refunds — offering them greater flexibility, control and confidence to shop again right away.

Returns 263

Returns Merchant Services Payment Services Fashion 263

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 147

Payment Services Department Stores Shipping Customer Experience 147

Retail TouchPoints

FEBRUARY 8, 2024

Platforms such as ITV’s Matchmaker and Channel 4’s BRANDM4TCH are leading the way on this front. Media owners aren’t just providing a platform for advertisers. Broadcasters then could look to get more out of their product by extending the customer experience beyond the TV show. But the advertising industry moves fast.

Payment Services 312

Payment Services Advertising Customer Experience Consumer 312

Retail TouchPoints

APRIL 24, 2025

Last year, meal delivery platform Grubhub entered the increasingly crowded commerce media arena with the debut of Grubhub Ads , developed in partnership with Koddi. Additionally, Grubhub itself has seen a 20% increase in ad click-through rates and a 6% increase in revenue. Merchant view of the Grubhub Ads platform.

Merchant Services 147

Merchant Services Advertising ATS Payment Services 147

Retail TouchPoints

OCTOBER 9, 2020

To take its online presence to the next level and meet shoppers’ needs in the virtual world, CITY Furniture overhauled its ecommerce approach by building its own headless platform, designed to integrate with modular partner solutions as needed. CITY Furniture also expects to experiment more by leveraging Kibo personalization tools.

Home Furnishings 264

Home Furnishings Payment Services Promotions Accounting 264

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers.

Consumer 289

Consumer Marketing Checkout Customer Experience 289

Retail TouchPoints

NOVEMBER 19, 2024

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. DoorDash also has introduced a one-year discounted DashPass plan for SNAP/EBT recipients for $4.99

Merchant Services 276

Merchant Services Shopping Payment Services Checkout 276

Retail TouchPoints

FEBRUARY 26, 2025

Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. Delivery tracking can also help prevent package theft, which is a widespread problem that erodes customer experience and can drive up your insurance costs.

Payment Services 236

Payment Services Returns Accounting Shipping 236

Retail TouchPoints

JULY 26, 2024

B2B commerce is a primary channel through which customers make purchases and an integral tool in establishing trust. The Challenge of Meeting Customer Demands Why are B2B sellers struggling to keep pace with customer demands? The answer lies in the inherent complexity of their business processes.

Payment Services 261

Payment Services Fulfillment Wholesale Shipping 261

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

It involves integrating digital tools and processes across all aspects of the business, from product development and marketing to sales and customer service. The goal is to create a seamless and personalized customer experience that drives sales and loyalty.

Payment Services 110

Payment Services Inventory Management Management Customer Experience 110

Retail TouchPoints

JUNE 11, 2020

Over the past four months, retailers have been scrambling to adapt and respond to customer behaviors that have emerged due to the coronavirus pandemic. However, omnichannel excellence involves far more than fulfillment: it also includes engagement, products and pricing, powered by a single view of the customer. Witcher asked. “No.

Consumer 327

Consumer Fulfillment Payment Services Planning 327

Retail TouchPoints

JULY 26, 2021

You can’t just repurpose your B2B website and add a shopping cart to turn it into a shopping platform. You will need their talents when it comes to: Design Customer experience (CX) Search engine optimization (SEO) Web maintenance Customer engagement Product returns. Fulfillment and Returns. Digital Marketing.

Wholesale 279

Wholesale Payment Services Fulfillment Returns 279

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payment Services 272

Payment Services Customer Experience Consumer Advertising 272

Retail TouchPoints

JULY 27, 2022

A modular platform that’s really flexible. Spoiled for choice, customers are so used to consuming content and making purchases across different channels that legacy retailers are struggling to define agile and modern digital strategies to bring added value and build brand loyalty. Provide smooth and efficient customer experiences.

Payment Services 264

Payment Services Grocer Fulfillment Shipping 264

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues. Internet payments mean more purchases.

Merchant Services 298

Merchant Services Payment Services Customer Experience Consumer 298

Retail TouchPoints

MARCH 20, 2024

The Flashfood app is now available at 44 Lucky stores in the San Francisco Bay Area and will expand to other Save Mart banners’ locations to fulfill customer demand. SNAP EBT payment capabilities are built in to the Flashfood platform, benefiting the 4.6

Payment Services 264

Payment Services Fulfillment Supermarket Location 264

Retail TouchPoints

NOVEMBER 2, 2023

They will receive an instant credit decision and can then select from customized pay-over-time options ranging from three to 48 months, with the confidence that they won’t pay more than the amount agreed to at the time of purchase. in 2022 and was directly integrated as a payment option on Amazon Pay earlier in 2023.

Checkout 258

Checkout Fulfillment Management ATS 258

Retail TouchPoints

JUNE 2, 2023

“They are at the cusp of all things digital, which drives us on everything, from payment options to search — and ultimately, from a merchandising platform standpoint. We also offer a dropship program, all driven through the platform. For our customers it’s all about breadth.” For our customers it’s all about breadth.”

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Retail TouchPoints

APRIL 12, 2021

Analysis from Gartner foresees that by 2024, 65% of all applications will be created using low-code platforms. Forrester predicts the low-code platform market will swell to over $21 billion by 2022. On the chart below, we’ve tracked the continuing patent growth of new low-code platforms. The Low-Code Shortcut for Retailers.

Payment Services 306

Payment Services Customer Experience Fulfillment Marketing 306

Retail TouchPoints

MAY 24, 2021

Twisto holds a European Payment Institution license, enabling the provision of payment serves across all EU member states, subject to regulatory consents. More than one million customers and 14,000 merchants have transacted on the platform. “We

Merchant Services 264

Merchant Services Payment Services Fulfillment Marketing 264

Retail TouchPoints

AUGUST 25, 2020

From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. This demand for ‘contactless’ or reduced-contact experiences will continue long after the pandemic has passed. This applies not just to consumers but to workers returning to retail stores as well.

Payment Services 306

Payment Services Consumer Fulfillment Store Operations 306

Inside Retail

APRIL 3, 2025

By omnichannel commerce, were not talking about separate digital solutions and digital customer experiences within channels, but something thats pervasive, highly personalised and streamlined end-to-end across all of the channels. The strategy has increased margins, improved customer experience and optimised internal operations.

Payment Services 130

Payment Services Consumer Customer Experience Fulfillment 130

Retail TouchPoints

MAY 31, 2023

Adopting NewStore’s modular, mobile-first omnichannel cloud platform will allow Filson and Shinola store associates to provide more personalized service by consolidating customer, order and inventory data into one iOS app.

Payment Services 265

Payment Services Jewelry Outdoor Accessories 265

Retail TouchPoints

JANUARY 10, 2023

It enables sellers that also operate a DTC site to deliver an Amazon-level experience (simplified payment processing, fast delivery, easy returns) in their own branded environments, where they own both the sales and the increasingly valuable data that they generate. and the honest answer is, maybe.

Merchant Services 299

Merchant Services Payment Services Customer Experience Shipping 299

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. Vending Machines Expand Sales Opportunities. “We

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Inside Retail

MARCH 17, 2022

Unified commerce is essentially the integration of all data-driven channels of retail – customer and product data from both in-store and online – on a consolidated platform. it operates in silos and unconnected platforms. But what does that mean in practice for customers? True cross-channel loyalty.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. These breakthrough technologies have the potential to reshape both consumer and business transactions. 17 from 1:20 to 2:10 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Leverage Alternate Revenue Streams to Support Business Growth. 26-30, you’re automatically registered to listen to the entire series.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

NOVEMBER 1, 2022

Location-Powered Experiences Drive Results. Location infrastructure gives retail product and operations teams the ability to tackle logistical challenges and labor shortages while offering customers an improved experience in-store and during order fulfillment. How do These Strategies Drive Results?

Location 277

Location Payment Services Checkout Customer Experience 277

Retail TouchPoints

MAY 16, 2024

Retailers offering healthcare services can avoid these pitfalls thanks to a plethora of technology solutions and IT platforms, which facilitate the customer/patient experience from pre-care through payment. The purpose of these solutions is to streamline and connect the patient engagement experience from beginning to end.

Payment Services 262

Payment Services Promotions Consumer Finance 262

Retail TouchPoints

AUGUST 11, 2020

“As part of our continuing transformation, we look forward to accelerating the development of our e-Commerce platform and providing our customers with even more choices,” said Stuart Aitken, Kroger’s SVP and Chief Merchant and Marketing Officer in a statement. QFC Pilots Apple Pay, Google Pay And Other Touchless Payments.

Shipping 289

Shipping Merchant Services Payment Services Point of Sale 289

Retail TouchPoints

APRIL 4, 2025

When a customer searching for medications on GoodRx selects Hy-Vee as their preferred pharmacy, the system will check for medication inventory, validate the prescription and enable online payment prior to picking up the medication.

Payment Services 147

Payment Services Shopping Supermarket Management 147