Retail TouchPoints

MARCH 30, 2021

The retailer plans to use the marketplace to expand its current list of suppliers, as a way to provide more options in categories that complement the company’s current assortment. The retailer will leverage its website and drop shipping for order fulfillment to create a positive customer experience.

Drop-Shipping 215

Drop-Shipping Fulfillment Shipping Customer Experience 215

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Drop-Shipping 221

Drop-Shipping Shipping Outdoor Customer Retention 221

Retail TouchPoints

AUGUST 2, 2023

Focusing on the Fundamentals With the splashy, often short-sighted, tactics that used to work no longer bringing in results, DTC brands are being forced to go back to retail fundamentals — good products and a good customer experience. “ What that does is it allows you to put that money back into marketing and grow the business.”

Wholesale 243

Wholesale Drop-Shipping Marketing Accounting 243

Inside Retail

OCTOBER 17, 2023

Manufacturers need accurate, relevant data to design new products and plan production – data that comes from the front line of retail. Accurate inventory management helps ensure efficient order fulfilment and a seamless omnichannel experience. Products may not be reordered or cancelled from suppliers in time.

Inventory Management 182

Inventory Management Management Drop-Shipping Fulfillment 182

Wiser

OCTOBER 11, 2023

The Fundamentals of eCommerce Business Models An eCommerce business model is a strategic business plan, outlining how an online business will generate revenue, identify the targeted customer segment, and deliver value to said customers. Pros: Higher profit margins, direct relationship with customers, quicker time to market.

Payment Services 148

Payment Services Drop-Shipping Shipping Target Market 148

Retail TouchPoints

APRIL 26, 2022

The rapidly growing retailer, which raised $100 million in a February 2022 funding round, plans to open 25 new stores in 2022 , with more coming in 2023. In particular, how does dropping the delivery window from hours to minutes help meet the modern customer’s needs?

Payment Services 262

Payment Services Drop-Shipping Shipping Inventory Management 262

Retail TouchPoints

MARCH 30, 2022

Whether its next-day, same-day or Express delivery, the customer expects their orders to arrive quickly, and we’re continuously working on redefining delivery timelines expressed in minutes rather than days.”. The retail giant also will continue scaling up Walmart GoLocal , which provides delivery services to small and mid-sized grocers. “As

Fulfillment 289

Fulfillment Drop-Shipping Supply Chain Management Grocer 289

Retail TouchPoints

DECEMBER 23, 2022

The post-COVID-19 retail recovery hasn’t quite gone according to plan. Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability.

Drop-Shipping 237

Drop-Shipping Shipping Accounting Management 237

Retail TouchPoints

DECEMBER 3, 2020

RetailNext found that Black Friday store traffic dropped by 48% year over year, with jewelry (-53.5%), footwear (-52.8%) and apparel (-50.2%) seeing the most significant drops. As we get past those final shipping deadlines, curbside pickup is going to become the preferred and predominant way to get those online orders.”

Drop-Shipping 178

Drop-Shipping Consumer Merchant Services Shipping 178

Retail TouchPoints

JULY 3, 2023

The retailer has been developing its product description pages (PDPs) using generative AI tools for the past seven months, and these solutions have proven particularly useful for a company with regular product drops. In that respect, it’s a bit of a gift that we can really see where things are bending or breaking.”

Management 274

Management Payment Services Drop-Shipping Marketing 274

Inside Retail

FEBRUARY 28, 2022

Whilst 2020 was about dealing with the outcomes of the acceleration of e-commerce and omnichannel, in 2021, retailers were trying to cope with a perfect storm of demand and supply issues, including international shipping uncertainty, loss of capacity, increased costs – even a lack of containers and pallets.

Fulfillment 130

Fulfillment Drop-Shipping Planning Management 130

Retail TouchPoints

AUGUST 24, 2020

One of the more jaw-dropping retail statistics of the past few months is the more than 400% increase in Walmart shopping app downloads. But with its June summer sale, it’s clear that Amazon has no plans to sit on the sidelines. Last year, a study noted that 68% of shoppers planned to comparison shop against Amazon on Prime Day.

Comparison Shopping 236

Comparison Shopping Drop-Shipping Fulfillment Planning 236

365 Retail

JANUARY 13, 2022

The company currently has 51 “big box” larger format stores and plans to expand this to 100 sites. We aim to increase drop ship partners, market places, exclusive products, brands and plan to introduce additional payment and delivery options to enhance customer experience.”. million from £19.3

Returns 73

Returns Drop-Shipping Payment Services Shipping 73

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. The End of Black Friday as we Know it: How to Plan for the Unplannable.

Payment Services 242

Payment Services Customer Experience Consumer Advertising 242

Hyken

NOVEMBER 11, 2022

They save critical data, allowing consumers to access information and execute certain activities more quickly, ensuring an excellent customer service experience. . In this blog post, we will look at some of the most creative ways companies employ QR codes to help customers and provide a matchless customer experience.

Payment Services 54

Payment Services Drop-Shipping Customer Experience Returns 54

Inside Retail

JANUARY 12, 2022

Managing staff in isolation means a drop in sales as well, given 20 per cent more people are locked in the house undergoing isolation. MW: To increase efficiency, we now ship online orders from the store, but none of our stores have been able to open back to normal trading. In essence, it’s a lockdown, only far more chaotic.

Dead-Stock 264

Dead-Stock Drop-Shipping Outdoor Returns 264

Rain Pros

AUGUST 18, 2023

Ensure you compare different eCommerce platforms as they feature varying degrees of logistics integration that can impact order processing, shipping and delivery. Platforms with good logistics integration capabilities can ensure you can manage orders efficiently, provide accurate shipping information and streamline operations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

Ensure you compare different eCommerce platforms as they feature varying degrees of logistics integration that can impact order processing, shipping and delivery. Platforms with good logistics integration capabilities can ensure you can manage orders efficiently, provide accurate shipping information and streamline operations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retail TouchPoints

AUGUST 16, 2021

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Whether it takes the form of prepaid return labels, easy return drop-off locations or returns packaging, the consumer expects to be able to send back inventory — for whatever reason or no reason at all.

Returns 336

Returns Drop-Shipping Consumer Apparel 336

365 Retail

JULY 3, 2023

With ambitious plans to scale operations in these markets, it identified the need to migrate from a custom build platform to the Shopify platform and implement Akeneo’s PIM to centralise all product information across its sales channels. This data is exported to Akeneo’s PIM, enhancing the speed and accuracy of product launches.

Drop-Shipping 52

Drop-Shipping Fashion Shipping Management 52

Retail Gazette

OCTOBER 5, 2023

With the cost-of-living crisis at the forefront of shoppers’ minds, it’s no surprise so shoppers have jumped ship from the traditional big four supermarkets to discounters. However, it made an even bigger investment in its expansion plan, opening 50 new branches to Aldi’s 18. But which discounter is on top?

Supermarket 112

Supermarket Grocer Drop-Shipping Planning 112

Wiser

SEPTEMBER 28, 2017

Mark de Bruijn writes on the Future of Customer Engagement and Commerce that not even one-fifth (17 percent) of “retailers indicate that their current omnichannel selection provides seamless integration for an optimal customer experience.” Or, that associate can have it shipped to them instead.

Drop-Shipping 189

Drop-Shipping Shipping Returns Boutique 189

Inside Retail

JANUARY 26, 2022

With luxurious touches, such as a VIP area with velvet chairs, a personal shopping service, and free domestic shipping for in-store customers, Nicholas calls it “one of the most elegant stores” she has ever seen. Of course, life doesn’t always turn out as we plan, and we wound up moving to Melbourne in 2017.

Fashion 130

Fashion Drop-Shipping Boutique Markdowns 130

Retail TouchPoints

SEPTEMBER 9, 2020

The platform also wanted to create a positive customer experience for sellers. Nearly 70% of visitors access Worthy through mobile devices, but the responsive web site provides the same experience even on different screens. Since COVID, that percentage has dropped, although it is still our largest seller group.

Jewelry 216

Jewelry Drop-Shipping Consumer Accounting 216

Hyken

JUNE 17, 2022

Free and fast shipping is the standard. A whopping 8 in 10 customers admit that free shipping makes them more likely to purchase from brands. While it’s not feasible to compete with big-box retailers, you’ll need to at least offer a threshold for customers to receive free shipping. . Now you know .

Consumer 56

Consumer Drop-Shipping Shipping Merchant Services 56

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). In retail, omnichannel fulfillment is the process of getting products to customers across many different channels (delivery from DC, drop-shipping, in-store pickup, contactless pick-up, etc.). That’s the billion dollar question.

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Retail Bound

MAY 22, 2022

headquartered retailers plan to open more 8,100 new stores — nearly doubling the number of stores that closed ( The Daily on Retail ). Retailers are driving this transformation through innovative thinking and smart investments that improve the customer experience regardless of how they want to shop.

Drop-Shipping 52

Drop-Shipping Finance Apparel Consumer 52

Retail TouchPoints

OCTOBER 3, 2023

It was no longer enough to route orders to a handful of DCs and drop ship vendors. When it came to inventory planning and optimization, stores were planned, allocated and/or replenished, and transacted with their customers entirely separately from the digital channel.

Fulfillment 263

Fulfillment Drop-Shipping Markdowns Shipping 263

Retail TouchPoints

FEBRUARY 5, 2024

And yet that’s exactly what Amazon is doing with its Ships in Product Packaging (SIPP) program, which, as the name suggests, allows products to ship in their original box or bag without any added Amazon packaging. As a result, in 2022, 11% of packages globally were shipped without Amazon packaging , amounting to millions of deliveries.

Fulfillment 289

Fulfillment Drop-Shipping Shipping Customer Experience 289

Retalon

DECEMBER 8, 2021

Some factors affecting this decision include the proximity of the storage location to the customer, inventory availability, and the labour involved. Methods are established to transfer inventory from storage to customer. Customer preference (fulfillment). Ideally, inventory is available in the location nearest to the customer.

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Indigo 9 Digital

SEPTEMBER 1, 2022

Marks & Spencer has said it started out with third party brands flowing through its distribution network but it is planning to give sellers the flexibility to use a drop ship model where the brand holds onto its inventory and fulfills the order itself. “M&S’s Right sizing its real estate portfolio.

Drop-Shipping 95

Drop-Shipping Markdowns Planning Grocer 95

365 Retail

NOVEMBER 13, 2023

There are clear instances when certain products become hot commodities with surging sales while others drop into relative obscurity. Affecting all sectors, this phenomenon challenges retailers worldwide, driving them to stay on top of trends, customer preferences, and shifting moods. Let’s look at some examples of seasonal products.

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. The road to achieving net zero is long and starts with technology adoption and a five-point action plan.

Planning 246

Planning Drop-Shipping Supply Chain Management Returns 246

Retalon

FEBRUARY 15, 2022

The forecast of future sales demand informs almost all of the decisions a retailer makes throughout the product journey: Planning. Customer experience. When Inventory is proactively allocated among locations to meet demand, customers are not repeatedly met with empty shelves pushing them to other retailers.

Markdowns 41

Markdowns Inventory Turnover Fulfillment Accounting 41

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Returns Play a Key Role in Customer Attrition and Loyalty.

Returns 306

Returns Merchant Services Drop-Shipping Consumer 306

Retail TouchPoints

DECEMBER 26, 2022

online shoppers expect free two- to three-day shipping.”. Paying exorbitant prices for unprofitable next-day or second-day air shipping or 2. Shipping everything via ground, which results in slow delivery times. What are your expectations for speed of delivery and the cost of shipping? billion by 2027.

Fulfillment 162

Fulfillment Drop-Shipping Shipping Inventory Management 162

Retail TouchPoints

MARCH 3, 2022

Discounts are only part of the reason that flash sales are so popular with customers. Offering your customers flash deals can attract new customers who are searching for the best price, but they can also help build loyalty among your current customers. That could raise fraud-control flags.

Merchant Services 241

Merchant Services Drop-Shipping Payment Services Shipping 241