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ShipStation bolsters Aussie merchants with major platform enhancements

Inside Retail

ShipStation, a global leading provider of shipping software solutions, has announced its continued investment in the Australian market. These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels.

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How to transform returns from a costly headache into a profit centre

Inside Retail

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up A seamless returns experience is now a baseline expectation for customers,” explains Daly.

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How to transform returns from a costly headache into a profit centre

Inside Retail

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up A seamless returns experience is now a baseline expectation for customers,” explains Daly.

Returns 147
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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Flash Sales May be Exciting, but They’re Also Risky. Here’s How to do one Safely.

Retail TouchPoints

Flash sales can help retailers boost revenue, attract new customers and enhance loyalty with existing customers. ecommerce merchants pulled in $10.8 Discounts are only part of the reason that flash sales are so popular with customers. Discounts are only part of the reason that flash sales are so popular with customers.

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Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why.

Retail TouchPoints

The result — a suite of data insights tools called Walmart Luminate — is now being used regularly by Walmart merchants and suppliers under the banner of the company’s Data Ventures division. We look at how to create visibility into the journey of a product and the journey of a customer so that we understand better the point of conversion.

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In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Retail TouchPoints

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Returns Play a Key Role in Customer Attrition and Loyalty.

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