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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

Wherever they shop, members of Gen Z are looking for a friction-free customer journey: 46% rate quick and easy checkouts as the most important factor in their shopping experience, followed closely by fast shipping ( 45% ). Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

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Dick’s Doubles Down on House of Sport Format, Planning 19 New Locations by 2024

Retail TouchPoints

Dick’s has been diversifying the formats of its 850 total stores over the past few years, most recently with its February 2023 acquisition of Moosejaw from Walmart. The retailer: Introduced its House of Sport concept store in April 2021; Debuted its Going, Going, Gone! billion , up from $12.3

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Ethical Commerce: How to Overcome 3 Top CSR Hurdles (With Examples)

Retail TouchPoints

This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines. According to the NRF , the total rate of returns in 2021 was just over 16% — up 6 percentage points from 2020 — and the online portion accounted for almost 21% , or about $218 billion.

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How can department stores pivot ahead of a spending decline?

Inside Retail

I think we’ll start to see a return to normality,” Mortimer told Inside Retail. “I There is definitely a convenience factor at play when consumers opt for online shopping over department stores, however our consumer sentiment report revealed that 50 per cent of shoppers still prefer to shop in-store,” Griffiths said.

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Clear vision – omnichannel retailing for optical brands

I Vend

That means that optical retail stores not only face competition from each other, but also from different retail segments, including department stores, speciality fashion, pharmacies and discount stores. They can enhance the customer experience and strengthen their brand – putting them ahead of their competition.

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Primark’s Strategy, 4 Elements to Consider

Indigo 9 Digital

When you look at the retail sector it tends to be the top of the market, luxury retailers and the lower end of the market, discount stores that perform the best. Dollar General plans to open more than 1,000 stores this year and Dollar Tree plans to open as many as 650 stores this year. Returns made in store are also free.