Remove Customer Experience Remove Discount Store Remove Finance Remove Returns
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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

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Primark’s Strategy, 4 Elements to Consider

Indigo 9 Digital

When you look at the retail sector it tends to be the top of the market, luxury retailers and the lower end of the market, discount stores that perform the best. Dollar General plans to open more than 1,000 stores this year and Dollar Tree plans to open as many as 650 stores this year. Returns made in store are also free.