Customer Experience Dead-Stock Promotions 
Retail TouchPoints
DECEMBER 25, 2023
People have been saying “Retail is dead” for several years now. No, retail isn’t dead. Bad retail is dead. Helping customers leave the store with everything they need is a key way to enhance the customer experience. The problem is it simply isn’t true. Costco grew revenue by 6.7% and net income by 7.7%
Retail TouchPoints
SEPTEMBER 16, 2022
To make this process easier, retailers can take advantage of intelligent automation, which promotes and recommends products best suited for each shopper. Not only does this help customers find what they want faster, but it also increases basket size. This puts selected products where customers are most likely to see them.
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RETAIL MANAGEMENT SOFTWARE
MAY 13, 2025
Home Goods Monitor sell-through and avoid dead stock. Inventory Turnover Rate Indicates how often stock sells and is replenished. Train staff to increase sales and enhance customer experiences. Test layouts and promotions to drive higher conversion. Formula: Total Sales Store Area in Sq.
Retail TouchPoints
MARCH 19, 2025
Store Design that Anticipates Shopper Journeys A well-designed store guides customers through curated experiences. Traffic Hot Spots and Dead Corners: If a back corner sees minimal fitting room requests, a quick refresh – better signage, new product groupings or a complementary seating area – can coax customers to explore.
Retail TouchPoints
MARCH 15, 2022
Are they in stock? Because let’s face it — there’s nothing worse than finding a really neat item and navigating to the website only to discover it’s out of stock or no longer on sale. AMP elevates customer experiences, making emails more powerful, useful and engaging. Do they have the right size? Are they still on sale?
Retail TouchPoints
JULY 14, 2023
Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.
Inside Retail
MARCH 21, 2024
Those percentages underline the importance of price – and value – as key factors in the relationship between a retailer and its customers. Experience matters Regardless of channel, a smooth and efficient shopping journey is crucial for customer satisfaction. Finding out it’s unavailable feels like a dead end.
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