Retail TouchPoints

JUNE 15, 2023

These companies, and their award-winning strategies and campaigns, will be featured in more detail in an awards report, running later this June.

Customer Retention 276

Customer Retention Jewelry Fulfillment Outdoor 276

Retail TouchPoints

AUGUST 15, 2022

Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. Considering the headlines surrounding the “Great Resignation,” it should come as no surprise that employee turnover is impacting customer experiences and overall loyalty efforts.

Drop-Shipping 243

Drop-Shipping Shipping Outdoor Customer Retention 243

V Count

JULY 11, 2024

As more people seek refuge in these sanctuaries for relaxation and rejuvenation, spa owners are faced with the challenge of managing their spaces efficiently while maintaining an exceptional customer experience. These advanced devices offer a a lot of benefits that can elevate the customer experience and optimize operations.

Outdoor 40

Outdoor Customer Experience Promotions Management 40

CJ Retail Solutions

AUGUST 8, 2024

Increasing sales, drawing attention, & improving the customer experience are the main goals of visual merchandising. Displays, signage, and product placement are essential elements of visual merchandising that help direct customers through the store and draw attention to particular products or special offers.

Visual Merchandising 52

Visual Merchandising Merchant Services Promotions Consumer 52

V Count

JANUARY 24, 2023

You can try to keep track of busy hours and days and try to optimize your staff and resources accordingly, but guessing is a game that’s really not worth it when you put customer retention at stake. Maybe you only need a host or hostess to greet customers and manage the waitlist only during specific hours/days.

Management 40

Management Checkout Customer Retention Customer Experience 40