Retail TouchPoints

JUNE 15, 2023

These companies, and their award-winning strategies and campaigns, will be featured in more detail in an awards report, running later this June.

Customer Retention 229

Customer Retention Jewelry Outdoor Fulfillment 229

Retail TouchPoints

AUGUST 15, 2022

Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. Consider the immersive 3D billboard Fortnite x Balenciaga launched in key markets to promote their partnership. Inflation and the threat of a recession are bringing discounts to the forefront.

Drop-Shipping 195

Drop-Shipping Shipping Outdoor Customer Retention 195

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The outdoor retailer began to reopen shops that launched zero-contact bike shop services, virtual events, and a pilot program for virtual outfitting. They’re also emphasizing on customer retention, rewarding and incentivizing current customers to spend more. The store experience is a big part of REI’s success.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

V Count

JANUARY 24, 2023

You can try to keep track of busy hours and days and try to optimize your staff and resources accordingly, but guessing is a game that’s really not worth it when you put customer retention at stake. Especially when you can put your faith in a highly accurate, modern, and consistently reliable solution that you find in people counters.

Management 40

Management Checkout Customer Retention Customer Experience 40