Retail TouchPoints

SEPTEMBER 16, 2021

For consumers, creators and retailers alike, sifting through the ever-changing array of functionalities across platforms is still fraught with misfires, miscommunications and mistrust. There’s no time to waste, because consumers are already there. That consumer] was not shopping, but then they decided to shop.”. earning $26.97

Social Commerce 312

Social Commerce Consumer Merchant Services Checkout 312

A1 Retail

MARCH 25, 2024

With the aim of offering a new customer service and a great customer experience, Royal Mail will start offering returns and outbound drop-off services in an initial c. The outdoor and indoor Open Locker Network allows consumers to send, return and pick up parcels at a time that suits them.

Drop-Shipping 59

Drop-Shipping Consumer Returns Outdoor 59

Retail TouchPoints

NOVEMBER 9, 2021

As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. The auction-based website is now available to consumers in Arizona.

Returns 323

Returns Sporting Goods Accessories Consumer 323

Inside Retail

JANUARY 31, 2023

Late last year brought a symbolic event in the athletic footwear business in China: it was the return of the Shanghai Marathon, scratched in 2021, which attracted a record 18,000 runners and was won, both in the men’s and women’s divisions, by Chinese athletes. After more than 30 years in business, that prospect may be dimming.

Consumer 130

Consumer Apparel Fashion Outdoor 130

Retail TouchPoints

AUGUST 2, 2021

New data from Amazon portrays recent shifts in consumer behavior through the lens of the top-selling products on the platform. Compared to this same time last year, consumers are entertaining more, traveling more and dressing up — although they are not forgoing the sweatpants altogether.

Outdoor 299

Outdoor Jewelry Accessories Apparel 299

Inside Retail

AUGUST 16, 2023

Group online sales fell 12 per cent to $445 million as customers returned to in-store shopping. Camping and outdoor brand Macpac reported a 22 per cent increase in sales to $216 million, supported by an increase in travel and outdoor adventure activities. For the year ended July 1, group sales reached $3.8

Outdoor 246

Outdoor Accounting Returns Consumer 246

Retail TouchPoints

JULY 21, 2023

A recent Retail TouchPoints special report dug into these stages and supporting technology use cases, which include: Discovery and Inspiration During the discovery phase, consumers want to be inspired. Users could start their search with a query like, “‘I’m looking for a dress for a Saturday afternoon outdoor wedding.’

Returns 246

Returns Outdoor Consumer Shopping 246

Inside Retail

JANUARY 23, 2023

Leading outdoor sportswear brand Helly Hansen has unveiled its new concept store at Chadstone Shopping Centre. The Norwegian brand – which is known for its sailing and ski apparel, workwear and outdoors wear – is stocked in high-end retailers, including David Jones and The Iconic, and has over 40 stores across the globe.

Outdoor 223

Outdoor Apparel Returns Marketing 223

Retail TouchPoints

MARCH 17, 2022

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. 134% more likely to anticipate making a garden or outdoor purchase.

Home Furnishings 306

Home Furnishings Shipping Outdoor Consumer 306

Retail TouchPoints

MARCH 11, 2021

And while the pandemic meant quick, efficient shopping trips by consumers, as more people are vaccinated they will increasingly be interested in full-scale outings and longer dwell times. I think you’re going to have a lot more of that once people return. Outdoor Shopping Centers Should Make the Streets Feel Alive.

Shopping 308

Shopping Outdoor Fulfillment Returns 308

Retail TouchPoints

SEPTEMBER 15, 2021

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. Tenants and developers need to extend this agile thinking to the entire shopping experience, especially as consumers crave more social — yet still safe — interactions.

Outdoor 296

Outdoor Customer Experience Fulfillment Shopping 296

Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Collect and Leverage First-Party Data . Invest in Your People .

Drop-Shipping 243

Drop-Shipping Shipping Outdoor Customer Retention 243

Inside Retail

FEBRUARY 4, 2024

“Essentially the prospective shareholders looked at [Amer Sports] and said its balance sheet wasn’t strong enough, in other words, its underlying capital to continue to reinvest and build a prevailing business with the level of return required wasn’t quite strong enough,” added Walker.

Sporting Goods 130

Sporting Goods Fashion Outdoor Wholesale 130

A1 Retail

MAY 13, 2022

Last weekend saw Eid Festival return to Westfield London for its third year, as local communities came together to celebrate the end of Ramadan. In the UK alone, the Ramadan economy is worth over £400m and retailers are increasingly targeting this consumer market to engage with the thousands celebrating Eid.

Returns 81

Returns Outdoor Fashion Management 81

Retail Gazette

JUNE 23, 2023

mostly due to a significant increase in online shopping for items like outdoor goods and summer clothing. ONS senior statistician Heather Bovill said: “Retail sales grew a little in May, with online shops doing particularly well selling outdoor goods and summer clothes, as the sun began to shine. Non-store sales grew by 2.7%

Outdoor 98

Outdoor Supermarket Consumer Returns 98

A1 Retail

JULY 11, 2023

However, supermarket shoppers remain concerned about “shrinkflation”, while restaurants saw another slowdown as consumers continue to cut back on eating out to offset rising household bills. percent), sports and outdoor retailers returned to growth (1.1 percent, yet noticeably higher than in May (3.6 percent) since January.

Outdoor 40

Outdoor Supermarket Beauty and Health Consumer 40

Inside Retail

JUNE 19, 2022

Retailers face challenges of consumers shifting toward value purchases, squeezed margins and rising business costs. Colder weather is likely to boost the apparel sector, as consumers – having spent the past two winters in lockdowns – purchase warmer clothing for returning to work and outdoor activities during winter.

Outdoor 246

Outdoor Retailing Pricing Returns Apparel 246

Retail TouchPoints

NOVEMBER 16, 2021

Many of the innovations we’ve seen retailers adopt since the beginning of the pandemic are immersive experiences, and while they may have started as ways to make up for the lack of in-store traffic and sales, they’re now setting the standard for CX in ways that drive differentiation, conversions, sales and loyalty but also decrease returns.

Outdoor 278

Outdoor Customer Experience Returns Fulfillment 278

Inside Retail

JUNE 26, 2023

As consumers return to physical stores in the post-pandemic era, delivering a great in-store experience has become more critical than ever, says a leading retail technology expert. Consumers today have come to expect engaging, fun experiences in stores. It’s all about experiences now.” They are part of our social fabric.”

Kiosk 237

Kiosk Consumer Outdoor Returns 237

Inside Retail

SEPTEMBER 26, 2022

Online sales, favoured during lockdowns, might have been expected to decrease as life returned to normal, however, the research showed the trend endured, accounting for 3 per cent of total sales in 2019 to 6 per cent in 2021. At the same time, this type of initiative fits post-Covid consumer craving for live interaction.

Department Stores 130

Department Stores Store Layout Fashion Returns 130

Inside Retail

SEPTEMBER 20, 2021

After a difficult start to the year, outdoor group Kathmandu ended FY21 with relatively strong sales growth of 15.1 A recent rebrand, however, has delivered some return to form according to the group. per cent, bringing in $891 million, largely off the back of Rip Curl’s stellar performance and growth in North American shoe brand Oboz.

Net Profit 246

Net Profit Outdoor Wholesale Returns 246

Retail TouchPoints

MAY 17, 2022

A vital component of his expertise has been the understanding of the common traits shared by consumers globally — but also their differences. There is definitely a need to return to the physical experience.”. It’s a little bit more work, but it definitely is helping us to talk to the local consumer in a different way.”.

Visual Merchandising 297

Visual Merchandising Outdoor Location Customer Experience 297

A1 Retail

MAY 9, 2023

However, the arrival of spring and the Easter Bank Holiday weekend fuelled growth at pubs and sports & outdoor retailers, while ticket sales for the Eurovision Song Contest in Liverpool boosted the entertainment sector. percent), as the Easter weekend and arrival of spring encouraged more Brits to enjoy social and outdoor activities.

Consumer 52

Consumer Planning Outdoor Finance 52

Inside Retail

SEPTEMBER 20, 2021

After a difficult start to the year, outdoor group Kathmandu ended FY21 with relatively strong sales growth of 15.1 A recent rebrand, however, has delivered some return to form according to the group. per cent, bringing in $891 million, largely off the back of Rip Curl’s stellar performance and growth in North American shoe brand Oboz.

Net Profit 237

Net Profit Outdoor Wholesale Returns 237

A1 Retail

APRIL 21, 2021

Shaftsbury has relaunched its ‘Seven Dials Unplugged’ initiative, providing a taste of outdoor live music throughout the destination’s iconic streets on Saturday 17th April as visitors enjoyed the first weekend of relaxed government restrictions. Many of Seven Dials’ independent shops and restaurants have re-opened their doors to consumers.

Returns 52

Returns Outdoor Location Consumer 52

365 Retail

MAY 9, 2023

Consumer card spending grew just 4.3 However, the arrival of spring and the Easter Bank Holiday weekend fuelled growth at pubs and sports & outdoor retailers, while ticket sales for the Eurovision Song Contest in Liverpool boosted the entertainment sector. This led to a return to growth for sports & outdoor retailers (+0.6

Consumer 52

Consumer Outdoor Finance Checkout 52

Inside Retail

DECEMBER 13, 2021

The new outdoor dining experience at QV shopping centre is serving up French champagne, cocktails, and food all summer long. IR: What are your expectations for consumer spending this holiday trading period? In the lead-up to Christmas 2021, consumer spending on ‘treat yourself’ purchases are as common as gift-giving purchases.

Outdoor 130

Outdoor Fashion Returns Shopping 130

Retail TouchPoints

APRIL 6, 2022

But while reports of the “death” of the physical store have been greatly exaggerated, it’s clear that while stores are still vital elements in the shopper journey, they will need to be rethought — and in some cases redesigned — to reflect consumers’ still-evolving preferences.

Location 299

Location Consumer Department Stores Outdoor 299

Retail TouchPoints

DECEMBER 24, 2021

Masks, pop-up tents on outdoor sidewalks, extra space between fellow diners and touchless service quickly became the norm for food service. Trends show shoppers are generally ready to return to in-person experiences — in stores, restaurants and beyond. Pandemic-era dining ushered in new elements of a night out.

Payment Services 278

Payment Services Returns Customer Experience Outdoor 278

Inside Retail

DECEMBER 5, 2021

Apple Inc has told its parts suppliers demand for the iPhone 13 lineup has slowed, Bloomberg News reported on Wednesday, a move that signals a declining interest among consumers for the usually coveted latest upgrades. “As lockdowns eased, spending returned on these experiential activities, so may be less for the new iPhone.

Outdoor 130

Outdoor Shipping Returns Consumer 130

Retail TouchPoints

SEPTEMBER 9, 2021

The retailer managed digital growth despite direct-to-consumer penetration falling to 41.2% The company’s retail revenue rose 52% , with strong in-store sales offsetting an 18% decline in digital sales as shoppers returned to brick-and-mortar. Lululemon posted an extremely strong quarter, led by a 61% net revenue increase to $1.5

Wholesale 269

Wholesale Outdoor Accessories Apparel 269

Retail TouchPoints

MARCH 7, 2024

It needs to be designed in a way that’s fun and relaxing, to encourage me to return again and again. It’s also about having a place that’s iconic, with things I aspire to do, that also looks cool and encourages me to come out and spend money. RTP: How would that apply in a retail setting? Harmon: It depends on what type of retailer you are.

Outdoor 279

Outdoor Fulfillment Shopping Marketing 279

Retail TouchPoints

JULY 27, 2021

That means more consumers are venturing out into the world — and going back into stores. Research from Springboard points to similar results: the company’s latest Retail Consumer Survey indicated that 56% of consumers were “very” or “completely comfortable” visiting brick-and-mortar destinations, a steady increase from the 50% figure in May.

Beauty and Health 279

Beauty and Health Shopping Consumer Home Furnishings 279

365 Retail

APRIL 3, 2024

However, for many consumer brands, the divide between expectations and reality looms large. Say I’m a customer of a general sports apparel and outdoor store, and I’m planning for my upcoming annual winter ski trip. I also know my returns or any future purchases will be incorporated into my profile.

Outdoor 72

Outdoor Returns Customer Experience Apparel 72

Retail TouchPoints

JANUARY 28, 2022

Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.

Kiosk 278

Kiosk Outdoor Checkout Marketing 278

A1 Retail

MAY 11, 2021

percent lower than in 2019, shopping by younger consumers gave clothing and sports & outdoor retailers a boost. The Barclaycard report combines hundreds of millions of customer transactions with consumer research to provide an in-depth view of UK spending. Consumer spending grew 0.4 The category rose 26.2 per cent).

Consumer 56

Consumer Outdoor Department Stores Accessories 56

A1 Retail

DECEMBER 7, 2021

The Barclaycard report combines hundreds of millions of customer transactions with consumer research to provide an in-depth view of UK spending. Consumer card spending grew 16.0 With Christmas on the horizon, almost four in 10 (37 per cent) consumers who celebrate it say they are buying gifts earlier than normal this year.

Consumer 74

Consumer Beauty and Health Finance Outdoor 74