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Squad shopping and self-improvement: Five consumer trends to watch in 2023

Inside Retail

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them.

Consumer 130
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Retail’s Best Gift Ever? Zero-Party Data

Retail TouchPoints

Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.

Kiosk 264
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The rise of livestream shopping

Inside Retail

The use of videos as part of a retail marketing strategy is a tried and tested method to catch consumers’ attention and drive sales. The Chinese retail market is leading in the livestreaming trend. We’re experts in the outdoors,” Barrett continued. “As It’s critical to maintain consumer interest,” she said.

Shopping 204
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Analysis: Why all retailers need a jab of health and wellness

Inside Retail

Federer opts for former GP motorcycling world champ Valentino Rossi (who returns the favour). Similarly, as retailers and retail marketers, we need to benchmark ourselves against more than just our direct competitors. Consumers don’t neatly collect and categorise their experiences into separate buckets.

Consumer 130
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How HomePro aims to grow in Thailand’s fragmented DIY market 

Inside Retail

With the pandemic fading in the rearview mirror, inflation becoming more subdued and consumer confidence returning, the home improvement sector is heating up along with Thailand’s summer weather. Forty of its 113 stores in Thailand are in the Greater Bangkok area. Seven more stores are planned for opening this year.

Marketing 130
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UK retail sales prove resurgent in June with 4.9% rise

365 Retail

The most popular non-food items sold included barbecues, swimwear, outdoor games, garden furniture and beach towels. Nevertheless, Helen Dickinson, CEO of the BRC, acknowledged more consumers were “cautious” about purchasing big-ticket items such as high-tech equipment or furniture.

Outdoor 52
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Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential

Retail TouchPoints

Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves. Adobe also found that 64% of consumers won’t pay for fast shipping, meaning retailers need to encourage shoppers to make their purchases with plenty of time to spare.

Shipping 246