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Royal Mail offers new parcel drop off and collection experience to consumers by adopting Quadient’s open locker network in the UK

A1 Retail

With the aim of offering a new customer service and a great customer experience, Royal Mail will start offering returns and outbound drop-off services in an initial c. The outdoor and indoor Open Locker Network allows consumers to send, return and pick up parcels at a time that suits them.

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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Stand Out Beyond Free Shipping . Collect and Leverage First-Party Data .

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‘Like a ghost town’: Retailers react to the Omicron wave

Inside Retail

Foot traffic is down in CBDs and shopping centres as consumers return to working from home. Managing staff in isolation means a drop in sales as well, given 20 per cent more people are locked in the house undergoing isolation. An already beleaguered retail industry is being pummelled by Omicron. Source: Supplied.

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Joules swings to profit thanks to online sales boost

365 Retail

Fashion chain Joules has returned to annual profit as it rode out the lockdown disruption thanks to surging online sales. Fashion chain Joules has returned to annual profit as it rode out lockdown disruption thanks to surging online sales. Store sales tumbled 41%, while revenues from shows dropped by 59%. million to £36.6

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Creeping back to retail, July Week 1 retail performance trends

Retail Next

As we move forward into this new normal of continuing social distancing, wearing masks, and washing our hands, the million dollar question is, when will we return to life as we once knew it? Not any time soon is the short answer.

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Jason & Scot Show Episode 252 – Amazon FBA Roll-ups with Chris Bell CEO of Perch

Retail Geek

Chris: [13:24] Oh my gosh it’s such the as this we’re still talking to UPS about shipping things from the eve of the UK and they still aren’t. And I really you know the rating review moat and the return rate that’s action and MCX that it’s really really important to us because that shows.

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Jason & Scot Show Episode 307 Amazon Prime Day, Commerce Next, and NRF Nexus Recaps

Retail Geek

And yeah the they also are doing well you know we haven’t talked a lot about them lately but they’ve expanded from a apparel retailer to a broad set of categories including consumer electronics and they’ve launched a third-party Marketplace on the US. Pretty pretty significant attention of us consumers.