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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Vision AI is becoming more central to creating that retail experience consumers desire.

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How IoT is Transforming Digital Signage in Retail

Retail TouchPoints

Retail is evolving rapidly, and the integration of digital signage with the Internet of Things (IoT) is opening up new opportunities for engaging customers and optimizing store operations. This type of personalized, real-time content not only drives engagement but also builds a stronger connection between the brand and the consumer.

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How Localization is Helping CVS Position Itself as the Modern General Store

Retail TouchPoints

That information can be used to inform our seasonal assortments; the consumer psychology starts to really come into play. The competitive landscape surrounding each store also is a critical facet of how the store will be merchandised. said Balbale.

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The Waste Management Challenge of the Holiday Season

Retail TouchPoints

Additionally, consumers are increasingly paying attention to these efforts and want to support brands that align with their values. Whether its reducing landfill contributions, cutting emissions or finding ways to reuse unsold inventory, the way waste is handled matters for your business and the planet.

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In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Retail TouchPoints

Consumers returned $428 billion in merchandise last year, nearly 11% of all U.S. rose to the challenge, instituting a broad spectrum of solutions such as instant credit for online returns, contactless return drop-off points, extended return periods and in some cases just letting consumers keep the products.

Returns 328
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Forrester Forecast: Online’s Share of U.S. Sales to Top 29% by 2029

Retail TouchPoints

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. BOPIS sales got a huge boost from the COVID era and have remained popular for many consumers even as the pandemic has faded. Online Retail Forecast, 2024 to 2029.

Consumer 284
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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

In general, when you’re trying to speed up delivery and still provide a wide assortment of products, that puts the burden largely on inventory, and getting that inventory positioned close to the end consumer. Retailers have to right-size consumer expectations.

Returns 306