Inside Retail

JULY 13, 2023

Consumers believe that sellers, distributors, and e-commerce stores share responsibility for ensuring product authenticity, with a desire for more ways to verify authenticity and reliable customer service. He said that the pandemic and related lockdowns and movement restrictions were a further blow to physical store operations.

Consumer 130

Consumer Payment Services Fulfillment Department Stores 130

Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. This included adding ecommerce platforms, touchless payments and contactless delivery such as curbside or buy online, pick up in-store (BOPIS). Reasons cited were that the country’s 1.1 Although disparities continue, certain movements help.

Payment Services 272

Payment Services Finance Marketing Promotions 272

Retail TouchPoints

MAY 21, 2024

The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success.

Inventory Management 231

Inventory Management Payment Services Store Layout Promotions 231

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are.

Payment Services 74

Payment Services Point of Sale Customer Retention Customer Experience 74

Retail TouchPoints

AUGUST 25, 2020

Since China is several months ahead of the rest of the world in both its pandemic outbreak and recovery, we have been paying close attention to how retailers in China responded during and after the crisis, how Chinese consumer behavior has changed since the pandemic, and how retailers are adapting to these new consumer habits.

Payment Services 281

Payment Services Fulfillment Store Operations Consumer 281

Retail TouchPoints

APRIL 6, 2023

Check out our other stories, on consumer attitudes toward AI , store design applications and customer-facing applications. The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. “AI

Payment Services 214

Payment Services Supply Chain Management Supermarket Accounting 214

I Vend

SEPTEMBER 14, 2023

Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency. Things change and before you know it, customers want new services, new products, new ways of interacting.

Payment Services 105

Payment Services Supply Chain Management Store Operations Point of Sale 105

Retail TouchPoints

APRIL 13, 2022

This greatly expands the reach of the cryptocurrency to consumers, moving it beyond something that’s only used by tech enthusiasts or industry professionals. These machines function the same as traditional ATMs, with the extra capability of purchasing and storing cryptocurrencies. Understand regulations and security.

Payment Services 217

Payment Services Finance Location Consumer 217

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Merchant Services 252

Merchant Services Social Commerce Checkout Payment Services 252

Retail TouchPoints

JANUARY 4, 2024

Consumers responded to steep discounts in key ecommerce categories, including electronics, where discounts peaked at 31% off listed prices (versus 25% in 2022); toys ( 28% versus 34% last year); and apparel ( 24% versus 19% ). of online orders (among retailers offering the service) and peaking on Dec. YoY, reaching $222.1

Payment Services 245

Payment Services Apparel Consumer Shopping 245

Retail TouchPoints

JULY 12, 2023

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns.

Payment Services 207

Payment Services Inventory Management Checkout Loss Prevention 207

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 241

Payment Services Wholesale Store Layout Inventory Management 241

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. Smaller stores have less space to work with, which means smaller products selections where every SKU counts.

Payment Services 301

Payment Services Checkout ATS Kiosk 301

Inside Retail

JULY 12, 2022

On one hand, most restrictions have been removed, meaning /business is back to ‘normal’ operations. At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. Rethink the purpose of physical space.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. billion in 2022 and is expected to grow at a CAGR of 28.4%

Payment Services 223

Payment Services Checkout Inventory Management Customer Experience 223

Retail TouchPoints

JANUARY 11, 2021

“As part of the ONE RETAIL approach, we combine a variety of consumer journeys into one and put our smartphone app at the center of the entire shopping process,” explained Ekaterina Sokolova, CFO of M.Video Eldorado Group in an interview with Retail TouchPoints. “We Machine Learning-Powered Analytics Now Central to Demand Forecasting.

Payment Services 243

Payment Services Location Fulfillment Customer Experience 243

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Known for its closets and organizational solutions, The Container Store’s program is unusual in accepting products for resale from categories that it doesn’t sell. “We

Payment Services 241

Payment Services Apparel Shipping Accessories 241

Retail TouchPoints

MARCH 10, 2023

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly on mobile devices. Forrester found that 40% of online shoppers wish that retailers and brands offered more of these alternative payment options.

Checkout 147

Checkout Payment Services Shipping Accounting 147

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

SEPTEMBER 19, 2023

Consumers select their items and then leave the store via an exit gate that they unlock either with their credit or debit card or by hovering their palm over an Amazon One device. We are seeing great traction for this new store, and our fans are enjoying the experience.”

Apparel 242

Apparel Payment Services Checkout Location 242

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment? What consumers really want from brands and retailers. Practical ways to harness the enthusiasm of values-driven consumers. 17 from 1:20 to 2:10 p.m.

Merchant Services 288

Merchant Services Payment Services Consumer Beauty and Health 288

Retail TouchPoints

SEPTEMBER 1, 2021

Let’s face it, the convenience of walking into the store, quickly selecting the item, instantly purchasing it and heading home is still a very popular value proposition for consumers. With this newfound confidence returning to physical store sales, it’s essential that the customer experience is second to none.

Payment Services 250

Payment Services Checkout Customer Experience Returns 250

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing. New Look Stores.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

FEBRUARY 21, 2023

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. Tractor Supply Co. , You get the drift.

Sporting Goods 227

Sporting Goods Payment Services Shrinkage Point of Sale 227

Retail TouchPoints

SEPTEMBER 29, 2020

As a result, many retailers must move beyond manual processes to calculate their sales tax obligations. Leverage Digital Tech for Touchless Store Experiences. Market at Samsung Electronics America Display Division. “We “Tax complexities can make overseas online retailers reluctant to expand into the U.S.,”

Payment Services 254

Payment Services Fulfillment Location Shipping 254

Retail TouchPoints

MAY 30, 2024

In fact, 53% of shoppers under 45 years old prefer self-checkout options , and 89% of consumers of any age like the idea of a digital receipt. What’s more, by incorporating AI into this feedback process, retailers can tailor each question to the individual shopper and their basket. Developing a feedback loop.

Checkout 217

Checkout Point of Sale Returns Kiosk 217

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

FEBRUARY 11, 2021

We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. But the post must go on. On-Demand Manufacturing.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

AUGUST 14, 2020

SPARC is a 50/50 joint venture of brand licensing and marketing company Authentic Brands Group and mall operator Simon Property Group. The company “will negotiate with landlords to keep ‘key stores’ open in North America,” according to CNBC. We’re not buying the inventory at a retail cost to the consumer.

Payment Services 264

Payment Services Wholesale Apparel Returns 264

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain.

Payment Services 304

Payment Services Consumer Customer Experience Accounting 304

Retail TouchPoints

AUGUST 18, 2020

In addition to a refreshed design, the stores will feature digital components such as smart mirrors, touchscreen wall panels and an augmented reality (AR) foot comparison chart. “We On the community service front, Payless is launching a “Powered by Payless” initiative for the coming fall season to help communities affected by the pandemic.

Planning 198

Planning Payment Services Brand Management Location 198

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. And workforce engagement has become paramount to retaining frontline associates in a tight labor market. What is retail workforce management?

Management 76

Management Payment Services Employee Engagement Store Operations 76

Retail TouchPoints

DECEMBER 15, 2023

With our Editors Perspectives columns, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech.

Sporting Goods 216

Sporting Goods Loss Prevention Store Operations Returns 216

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Inside Retail

JULY 20, 2023

1 market outside America, is the tip of the spear in its fight against rampant inflation that’s squeezing profits and pricing out many customers, according to the CEO of its franchisee there. . The hope is that low-price offers will draw people to stores and apps who might order more add-ons or upgrade, the executives said.

Payment Services 100

Payment Services Consumer Promotions Marketing 100

Retail TouchPoints

MARCH 23, 2022

The retailer will kick off the expansion with its State Street Chicago flagship store on April 9, 2022 and add the retailer’s iconic New York City Herald Square store in May. At that time Macy’s said it was aiming for a total of 270 Backstage shop-in-shops, and with these new expansion plans the retailer will have exceeded that goal.

Shopping 192

Shopping Payment Services Apparel Fashion 192