Retail TouchPoints

MAY 30, 2023

Visitors scan a payment method like a credit card to enter the store, grab the items they want and then leave without going through any additional steps to check out. The Quick Six store will open on June 1, 2023, at Six Flags Great Adventure, and a second location will open later this year at Magic Mountain in Los Angeles.

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Checkout Payment Services ATS Location 216

Retail TouchPoints

AUGUST 18, 2022

But now, as BNPL offerings — and consumers’ understanding of them — mature, the explosive growth of the last two years is slowing. With inflation and interest rates on the rise, a more nuanced approach to BNPL is emerging, and experts say that’s a good thing for both consumers and retailers. In fact, 50% of U.S In fact, 50% of U.S

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Merchant Services Payment Services Consumer Point of Sale 250

Retail TouchPoints

MARCH 18, 2024

Store managers will have the flexibility to open more staffed lanes and set self-checkout hours that are appropriate for their locations, although Express Self-Checkout will be available during the store’s busiest shopping times. The future likely holds a hybrid model where self-service POS coexists with traditional systems.

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Checkout Payment Services Store Operations Customer Experience 202

Inside Retail

JULY 12, 2023

Documents listed by the Australian Securities and Investments Commission (ASIC) show Calia Australia, which operates the flagship restaurant and retail store in the city’s Emporium shopping complex and a spin-off restaurant at the Chadstone shopping centre, appointed voluntary administrators on June 28.

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Payment Services Point of Sale Location Shopping 245

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Edge systems process data in real time.

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Payment Services Customer Experience Promotions Point of Sale 254

Retail TouchPoints

FEBRUARY 6, 2023

How will consumers and markets respond? It turns out that enabling consumers to seamlessly move back and forth between physical and digital channels is pretty hard to pull off. Stores as multi-purpose hubs — Transitioning from legacy to next-generation point-of-sale systems was a tech priority for 79% of the retail executives surveyed.

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Planning Payment Services Checkout Fulfillment 246

Inside Retail

MARCH 12, 2024

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. All of the retailer’s sales are automatically tracked in one place allowing inventory across all channels to be updated the instant a sale occurs.

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Retail TouchPoints

JANUARY 11, 2021

The ONE RETAIL strategy helped M.Video increase total online sales by 141.2% year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Additionally, each time they visit, we process and analyze new data to further improve their experience.”.

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Payment Services Location Fulfillment Customer Experience 243

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Consumers select their items and then leave the store via an exit gate that they unlock either with their credit or debit card or by hovering their palm over an Amazon One device.

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Apparel Payment Services Checkout Location 242

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. In addition to making each device more secure, single sign-on helps speed up the login process to ensure that retail workers can quickly sign into a mobile device and help a customer complete a purchase.

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Payment Services Checkout Point of Sale Management 247

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Now, they have the added appeal of more hygienic shopping as well.

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Payment Services Checkout Customer Experience Point of Sale 298

Star Miconics

MARCH 29, 2024

This innovative method has facilitated the rapid processing and easy readability of product information by both computers and humans. Discover Star 1D/2D Scanners Beyond Point of Sale: The Expanding Role of Barcode Scanners Today’s barcode scanners have transcended their original use as mere checkout tools.

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Payment Services Inventory Management Checkout Point of Sale 59

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

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Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Businesses can collect real-time data on how the goods are stored and transported, their location and their condition during delivery.

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Payment Services Checkout Inventory Management Customer Experience 223

Retail TouchPoints

AUGUST 25, 2020

Non-essential retailers around the world have been devastated by COVID-19, with many experiencing everything from store closures to unprecedented drops in sales. To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed.

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Payment Services Fulfillment Store Operations Consumer 281

Retail TouchPoints

FEBRUARY 10, 2021

Between the need for more expansive ecommerce functions, low-contact or no-contact shopping experiences, virtual communication between businesses and consumers and the digitization of functions like inventory and customer service, here are the top 10 technology trends pushing retail into the future faster than ever before.

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Payment Services Fulfillment Supply Chain Management Management 173

Retail TouchPoints

JUNE 15, 2022

Controlling traffic volume and giving the perception of control and exclusivity to the consumer is one way to make the most out of each square inch. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. Meanwhile, 34% of millennial and Gen Z consumers are interested in livestream shopping.

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Payment Services Checkout Shrinkage Fast Fashion 252

Star Miconics

AUGUST 26, 2022

Companies need new technology to reach customers and give them convenient ways to purchase products and services. As consumers acclimate to mobile and online reservations and ordering, advanced hospitality technologies facilitate a seamless and enjoyable customer experience. Many of these services provide ongoing IT support.

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Payment Services Merchant Services Drop-Shipping Point of Sale 98

Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Traditional Inventory: Beyond the Basics Operational Dynamics: Retailers purchase products in bulk, store them, and then ship them out as orders come in.

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Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 16 from 12:45 to 1:15 p.m. 17 from 1:20 to 2:10 p.m.

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Merchant Services Payment Services Consumer Beauty and Health 288

Inside Retail

JULY 17, 2022

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools.

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Inside Retail

JULY 18, 2023

In our always-connected society, consumers are all the more demanding. They expect tailored content that aligns with their lifestyle, irrespective of location, preferred device or even time – placing greater strain on today’s stores. Ultimately, creating more value and satisfaction for the consumer.

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Payment Services Fashion Point of Sale Customer Experience 130

Retail TouchPoints

AUGUST 23, 2023

Additionally, 85% of Gen Z consumers use self-checkout when available, driven largely by the convenience factor. Amassed across hundreds or even thousands of individual store locations, today’s log data volumes are growing so large that they’re actually becoming impossible for retailers to get their arms around.

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Checkout Payment Services Location Point of Sale 221

Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. Marrufo said.

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Retail TouchPoints

JUNE 29, 2020

and Canada, is rolling out its first-ever online store and mobile app for consumers within the delivery or pickup radius of its locations. Mobile capabilities include connection to the retailer’s loyalty program, the display of weekly flyers and acceptance of SNAP payments.

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Supermarket Payment Services Grocer Location 151

I Vend

MARCH 14, 2023

Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping. When the National Retail Federation surveyed consumers, 45% * of respondents said they preferred in-store shopping, compared to just 28% who prefer online.

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Shopping Point of Sale Payment Services Checkout 97

Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. As digital-first shopping is here to stay, retailers must invest in connected experiences — and success hinges on frictionless operations. And consumers can feel it.

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Customer Experience Customer Retention Payment Services Advertising 221

Retail TouchPoints

DECEMBER 23, 2021

An EY study in August 2020, How Will Brands Adapt to a More Cautious Customer , found that 65% of consumers say they will be more aware of hygiene and cleanliness and 52% will look to use contactless payments to avoid touching things. Without requiring a visual cue, sound can draw your attention to key areas of interest in a space.

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Payment Services Location Customer Experience Consumer 271

Storis

JANUARY 22, 2024

The State of the Home Furnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success. economy is driven by consumer spending and a thriving job market. This was exemplified by the record-breaking $38 billion in sales during Cyber Week, up 7.8%

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Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Fulfillment Payment Services Beauty and Health Checkout 223

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. POS is actually an acronym for point of sale (also known as point of purchase). Point of sale refers to the time and place where a transaction is completed.

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Merchant Services Payment Services Inventory Management Planning 98

Retail TouchPoints

APRIL 16, 2024

Earlier this month , the company revealed that it was removing its cashierless Just Walk Out technology from its Amazon Fresh supermarkets and would not deploy it in new locations scheduled to open later this year.

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Checkout Supermarket ATS Consumer 130

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. POS is actually an acronym for point of sale (also known as point of purchase). Point of sale refers to the time and place where a transaction is completed.

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Merchant Services Payment Services Inventory Management Planning 92

Star Miconics

NOVEMBER 18, 2022

Between the labor shortage, supply-chain issues, and the stock market crash, it’s a wonder how retailers can keep up with consumers at all. Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). Self-Service Kiosks. Mobile Payments.

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Merchant Services Payment Services Kiosk Point of Sale 52

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. The complexity increases with the need to ensure that customer service supports omnichannel customer engagement. Time and Attendance.

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Management Payment Services Employee Engagement Store Operations 76

V Count

MAY 6, 2024

It directly impacts the short-term profitability of the business, creating financial issues that can weigh heavily on the operations. Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service. This problem isn’t just a minor inconvenience.

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Payment Services Checkout Store Layout Returns 52

Retail TouchPoints

JULY 22, 2020

If you’re unfamiliar with the concept of the on-demand economy, it’s this: a business, service or product that allows users to request a physical object, a piece of data or a service, and have that request fulfilled. It’s not enough to give a customer service phone number: customers want to speak to an agent now via chat.

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Payment Services Fulfillment Checkout Shipping 182