Retail TouchPoints

SEPTEMBER 18, 2023

With new services like Supply Chain by Amazon and Amazon Shipping joining existing offerings such as FBA and Amazon Lending, Amazon is firmly positioning itself more and more as a tech-powered service company and less and less as a retailer.

Payment Services 317

Payment Services Shipping Fulfillment Finance 317

Retail Focus

AUGUST 4, 2021

Claire Webb from Advanced Supply Chain Group looks at why playing a waiting game won’t help retailers beat soaring shipping costs. Many retailers are looking to protect margins against rapidly rising shipping costs. The factors have triggered a long-running period of disruption and caused shipping costs to escalate.

Shipping 182

Shipping Drop-Shipping Inventory Management Point of Sale 182

Retail Focus

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. In manufacturing, product substitution can be a valuable tool for optimizing inventory management.

Customer Experience 240

Customer Experience Inventory Management Fulfillment Inventory Turnover 240

Retail TouchPoints

JUNE 28, 2023

Having adequate inventory to ship is job one for any ecommerce business. Knowing how much of each item is in stock at any moment, and forecasting how much inventory is needed, are critical components to holiday fulfillment success. Everything from shipping materials to labels to printer ink are very important.

Fulfillment 230

Fulfillment Shipping Inventory Management Planning 230

Retail TouchPoints

OCTOBER 3, 2023

It was no longer enough to route orders to a handful of DCs and drop ship vendors. The digital channel typically had one or more dedicated facilities, which ironically were often planned and managed like an individual additional brick-and-mortar location. Checking inventory in a local store but not placing an order?

Fulfillment 240

Fulfillment Drop-Shipping Markdowns Shipping 240

Retail TouchPoints

APRIL 19, 2024

After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. RFID Technology and Sustainability RFID technology is the key for retail businesses to unlock greater sustainability and efficiency in their supply chain management.

Supply Chain Management 236

Supply Chain Management Fast Fashion Apparel Shipping 236

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. Post-pandemic, the focus has shifted from managing disruptions to more proactive planning around supply chain resilience.

Merchant Services 239

Merchant Services Shipping Fulfillment Inventory Management 239

Retail Focus

AUGUST 8, 2023

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Payroll Processing Handling payroll intricacies can be time-consuming and complex for retailers. This leads to improved inventory turnover and reduced instances of overstock or stockouts.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Navigating the Dynamic and Evolving Shipping Industry.

Supply Chain Management 288

Supply Chain Management Inventory Management Shipping Management 288

Inside Retail

JANUARY 11, 2022

Retailers are now investing significant resources into logistics, deploying the latest inventory management systems, automating warehouses and hiring hundreds of hardworking staff in an effort to pick, pack and ship online orders as quickly as possible. Using this stock to fulfil online orders is known as ship-from-store. .

Fulfillment 200

Fulfillment Shipping Inventory Management Location 200

Retail TouchPoints

JANUARY 25, 2022

This is a direct and relatively simple means to take consumers to experiential landing pages where retailers and brands can share information about products, including new launches, recipes, instructions, promotions and more. If shipping is delayed and orders are late, tell your customers. 2) Think Big: Improve customer satisfaction.

Management 251

Management Marketing Customer Experience Inventory Management 251

Retail TouchPoints

JUNE 6, 2023

While that’s attractive marketing fodder for retail CMOs who want to appeal to environmentally minded consumers, CFOs will appreciate the potential profitability of selling an article of clothing not just once but twice or more in the circular economy. Opportunity #1: Cost-efficient inventory management.

Merchant Services 252

Merchant Services Inventory Management Shipping Consumer 252

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 254

Store Operations Shipping Fulfillment Store Layout 254

Retail TouchPoints

JULY 19, 2023

According to a recent study , price, quality and convenience are still consumers’ top buying criteria for products. This comes despite earlier research finding a shift in consumer attitudes was the driving force behind the push for sustainable packaging in 2020. However, with high inflation costs continuing to be felt across the U.S.,

Inventory Management 215

Inventory Management Shipping Management Consumer 215

Retail TouchPoints

JULY 12, 2021

It’s no secret that technology has radically changed buying behaviors for nearly every consumer out there, making the migration to ecommerce critical for retailers that want to remain relevant and competitive in today’s economy. It’s not uncommon for managers to think they have the best ideas to address these challenges.

Merchant Services 277

Merchant Services Fulfillment Shipping Inventory Management 277

Retail TouchPoints

MAY 10, 2023

For consumer-packaged goods (CPG) brands wanting to lead their category at major retailers, it’s critical to be strategic and adaptable with a logistics strategy. Technology Leads to Category Leadership Shipping technology has significantly improved in recent years and is now a massive determinant of CPG brand success.

Shipping 249

Shipping Inventory Management Location Management 249

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. How much are you ready to invest?

Fulfillment 299

Fulfillment Shipping Inventory Management Management 299

Retail Minded

OCTOBER 20, 2022

You can’t keep up with the demand of your customers if your stock management requirements aren’t met. Conversely, keeping a high inventory level is just as detrimental. That said, it’s very important to reach the necessary stock management requirements, especially for e-commerce businesses. Manage Returns.

Management 52

Management Shipping Inventory Management Returns 52

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 270

Merchant Services Inventory Management Grocer Customer Experience 270

Retail TouchPoints

JULY 27, 2021

consumers’ tremendous enthusiasm to get back to in-person shopping and experiences, notably with a 44% increase in foot traffic to stores, restaurants and entertainment venues since the start of 2021, that doesn’t mean they are going to leave behind all the omni habits they adopted during the crisis. And despite U.S.

Shipping 312

Shipping Fulfillment Inventory Management Customer Experience 312

Retail Bound

DECEMBER 13, 2021

The business reaches its peak during the holiday season and when the shipping rush is over, there is a bulk in holiday returns. For example, maybe when a package requires international shipping or exceeds a certain amount, the employees have to adjust the shipping or carrier method. Manage Inventory Accuracy.

Fulfillment 52

Fulfillment Shipping Inventory Management Returns 52

Retail TouchPoints

DECEMBER 26, 2022

Retailers know that despite high inflation and a volatile economy, consumer expectations are at an all-time high. Research shows that the majority of consumers want next-day delivery. Yet consumers don’t want to pay for speed. online shoppers expect free two- to three-day shipping.”. billion by 2027.

Fulfillment 162

Fulfillment Drop-Shipping Shipping Inventory Management 162

Inside Retail

AUGUST 10, 2022

Unlike the early years of e-commerce, today’s environment requires diversification across an appropriate variety of channels to strengthen visibility; brands must be active where their target consumers are shopping. More customer data from direct interaction with consumers.

Advertising 246

Advertising Fulfillment Shipping Inventory Management 246

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. Creating Joy Amid Uncertainty. We love the feedback that says ‘Hey, I was able to do this.

Fulfillment 285

Fulfillment Shipping Inventory Management Location 285

Retail TouchPoints

OCTOBER 6, 2023

Accurate demand forecasting is the bedrock of efficient inventory management — a vital logistics function that should be operating at peak performance levels during the holiday shopping season when consumers expect the inventory they want to be available. 3: Order accuracy. Peak season is not forgiving of errors.

Fulfillment 272

Fulfillment Returns Shipping Promotions 272

Retail TouchPoints

JULY 13, 2023

As a result, retailers can optimize their omnichannel experiences and boost bottom-line results. For instance, having accurate visibility into inventory counts can help retailers decide when it’s better to ship from a store versus a warehouse. After all, consumers want to be able to get products whenever and however they want.

Drop-Shipping 197

Drop-Shipping Fulfillment Shipping Wholesale 197

Retail Focus

SEPTEMBER 7, 2021

There are numerous headlines about shipping delays and stock shortages, and growing concerns about getting goods to the UK in time to satisfy festive sales demand. Months and months of rising shipping costs are creating some optimism that the surge in transportation prices is nearing its peak. What is driving consumer returns?

Inventory Management 147

Inventory Management Supply Chain Management Shipping Planning 147

Retail TouchPoints

JUNE 2, 2023

Valentine’s Day saw consumers projected to spend an average of $16 on chocolates and candy — up from under $9 per person in 2010 — while Halloween candy sales reached a record $3.1 This further complicates how consumers can sustainably dispose of candy wrappers and packaged products. billion on Easter candy alone. billion in 2022.

Shipping 254

Shipping Inventory Management Consumer Management 254

Retail Times

MARCH 29, 2021

It’s no secret that consumer expectations today are higher than ever. Industry data shows that 1 in 10 shoppers will stop buying from a retailer because of slow delivery and only 46% of consumers are happy with how long it takes for orders to arrive. Suffice it to say that order fulfillment is a big deal for modern consumers.

Shipping 59

Shipping Fulfillment Inventory Management Location 59

Inside Retail

FEBRUARY 26, 2024

There are several economic factors playing havoc with consumers and business operations that are likely to persist into 2024. Consumer sentiment remains low as households stagger under higher costs of living and interest rates. This instability, together with increased gas and energy prices, has affected shipping costs.

Inventory Turnover 147

Inventory Turnover Supply Chain Management Customer Retention Inventory Management 147

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. In tandem, consumer expectations have grown. Optimized supply chain management to avoid stockouts and overstocking.

Supply Chain Management 236

Supply Chain Management Fulfillment Shipping Inventory Management 236

Inside Retail

DECEMBER 21, 2022

According to Oracle’s latest Retail Consumer Study , 53 per cent of consumers plan to shop mostly in-store this holiday season, and an additional 25 per cent plan to shop through a combination of in-store and online channels. Not only will this help ensure margins are managed, but it will ensure customer expectations are met.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Retail TouchPoints

JANUARY 3, 2024

It might involve a time-consuming trip across town, navigating traffic and juggling work or family schedules. Then there’s the hassle of printing a return label, carefully repackaging the dress and taking time out of her busy day to drop it off at a shipping location. So why do customers delay returns?

Returns 262

Returns Drop-Shipping Customer Experience Customer Retention 262

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story.

Merchant Services 233

Merchant Services Clienteling Shipping Inventory Management 233

Retail TouchPoints

APRIL 16, 2021

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion rates, but today’s consumers are increasingly prioritizing convenience across the entire shopper journey in making online purchasing decisions. In fact, the average consumer shopping journey now includes 7.6

Payment Services 300

Payment Services Returns Consumer Shipping 300

Inside Retail

JANUARY 25, 2022

Swisslog’s customised and automation-driven solution will allow us to provide outstanding value and ROI to our customers,” says Talea Bader, Co-Founder and Managing Director at Workit Spaces. The company’s four-in-one software package includes inventory management, order management, shipping management and warehouse management.

Fulfillment 130

Fulfillment Shipping Inventory Management Management 130