Inside Retail

DECEMBER 13, 2023

With Zara-owner Inditex and H&M set to disclose their most recent sales results, investors will be focused on one major question: how are the two fast-fashion pioneers responding to the current market leader, Shein? Shein accounted for nearly one-fifth of the global fast-fashion market in 2022, outpacing Zara and H&M.

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Retail TouchPoints

OCTOBER 31, 2023

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. in the first quarter to a mere 1.6% in the first quarter to a mere 1.6%

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Retail TouchPoints

AUGUST 24, 2023

The deal may eventually include Shein shop-in-shops at some of Forever 21’s 540 brick-and-mortar stores, which are heavily concentrated in malls, as well as offering consumers the ability to return Shein items at Forever 21 locations.

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Retail TouchPoints

OCTOBER 18, 2023

Online return fraud cost U.S. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.

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Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. Whether it’s eating better, working out more, cleaning out their makeup bags or refreshing their home décor, consumers are motivated to reset.

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Retail TouchPoints

APRIL 23, 2021

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Returnly currently facilitates returns and replacements for online orders for more than 1,800 merchants.

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365 Retail

MAY 8, 2024

True Fit , the leading AI-driven platform that decodes size and fit for shoppers and fashion retailers, has announced that, following its launch in Shopify at the end of 2023, it is now driving a 14% average GMV growth for fashion brands on the platform, giving rise to the next generation of scaling fashion retailers.

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Inside Retail

MAY 29, 2022

Zara’s decision to start charging for online returns this month has raised complex questions about why people send back such a high proportion of items they buy online, and what can be done about it. As of 4 May, the Spanish fashion brand has started charging customers around the world for returns sent back through the mail.

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Retail Gazette

OCTOBER 17, 2023

Almost one in every six garments bought on Black Friday will be returned, with Gen Z and Millennials leading the way as the highest returning cohorts, new data from AI platform True Fit reveals. This compares to the average UK shopper who plans to spend £239 on fashion during the Black Friday weekend, rising to £334 for Millennials.

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Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof.

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Inside Retail

DECEMBER 5, 2022

Australia’s “longest-running consumer fashion event” – the Paypal Melbourne Fashion Festival 2023 (MFF) – will return to the Royal Exhibition Building in March. Brendan McClements, CEO of Visit Victoria, said the festival will attract thousands of visitors to the nation’s fashion capital next year.

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Retail TouchPoints

NOVEMBER 29, 2022

Claire’s has announced a new partnership with Macy’s to bring shop-in-shops to more than 20 Macy’s locations across the U.S. The shop-in-shops will feature a year-round selection of hair accessories, jewelry and cosmetics, as well as seasonal items. just in time for the holidays.

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Retail TouchPoints

JANUARY 4, 2022

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. Recommerce checks many boxes for both consumers and businesses. Why the strong growth, particularly during a time of economic upheaval?

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Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

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Retail TouchPoints

JANUARY 12, 2023

Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show , running Jan. New to this year’s event is the Consumer Product Showcase , offering SMB brands the opportunity to show off innovative customer-facing products. Taking place January 15-16 from 10 a.m.

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Inside Retail

FEBRUARY 25, 2024

As Chinese consumer spending on luxury goods continues to surge, luxury brands are doing everything they can to enhance their overall appeal. According to Euromonitor research, Chinese consumer spending on luxury goods is expected to hit $88 billion by 2028.

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Inside Retail

AUGUST 15, 2021

Online shopping has surged by 30 percent since the pandemic began and the share of e-commerce as a purchasing platform is continuing to grow. However, this approach is short-sighted and ignores the clear message that returns are sending us. Convert returns into loyalty. Your returns process is part of your customer experience.

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Retail Focus

MARCH 29, 2022

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . Trying before buying’ will play a big part in contributing towards the growing volume of returns in 2022.

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Retail Focus

FEBRUARY 21, 2024

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. Retailers must also consider their consumers, and modern consumers are prioritising sustainability.

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Inside Retail

JANUARY 19, 2023

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them.

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Retail Gazette

MARCH 13, 2024

Zalando has forecast a return to growth this year as it revealed it will be opening up its logistics business to more players, describing it as a new evolved pan-European “ecosystem”, in a bid to boost to its performance. to €14.6bn in 2023. The retailer also also expects revenue growth of 0% to 5% this year, after a 1.9%

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Retail TouchPoints

MARCH 3, 2023

Consumers now look for personalization throughout their interactions with a retailer at multiple touch points. Industry leaders with expertise in customer experience have provided their stakeholders with 3X higher returns than the retailers that lack this expertise. They can go a long way with an ability to shop what you see.

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Retail TouchPoints

NOVEMBER 16, 2020

While wearable tech developed by Google, Apple and others is still in development, sensors used in modern iPhones have already brought usable tech into consumers’ pockets. The Problem With Fashion Etail. Fashion comprises the largest segment of ecommerce retail, with a market size of over $500 billion in 2019. Personalized Wear.

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Inside Retail

OCTOBER 5, 2021

Fashion tech start-up Mys Tyler has secured more than $1 million in its seed funding round, with Mirvac Ventures, Antler Global and angel investor Brian Hartzer, former CEO of Westpac, backing the business. Stylists in Residence at Toombul Shopping Centre, QLD. Image: Supplied.

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Inside Retail

FEBRUARY 26, 2023

Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. Retailers know that hyper convenience is essential to the e-commerce proposition, and many continue to offer ‘free returns’ to remain competitive. Why do people return goods?

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Inside Retail

JULY 5, 2021

Tommy Hilfiger might be one of the most iconic fashion brands in the world, but launching a range for people with disabilities was still a challenge, according to a senior executive who shared the brand’s journey at a recent NRF event. Accessible shopping experience. No one should be left out of that experience. “Our

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Retail TouchPoints

MAY 14, 2024

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. the way it has in Asia, a number of brands are adding some spice to their content marketing mix with the integration of live shopping experiences. “To

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Inside Retail

AUGUST 9, 2023

Returns present a complex challenge for retailers of all sizes, not only contributing to their carbon footprint, but also eroding their profit due to the cost of managing and paying for reverse logistics and, in some cases, leading to fraud. Meanwhile, the use of returns by customers continues to grow in popularity.

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Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. The move toward experiential shopping is vital in bringing people back to physical retail spaces, creating an emotional connection that can’t be found while online shopping.

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Retail TouchPoints

DECEMBER 22, 2022

Design and visual merchandising teams in particular rise to the occasion, finding creative themes, materials, lighting and more to evoke delight and holiday spirit among consumers of all ages. Different stylists are dedicated to everything from fashion presentation to mannequin hair and makeup, as well as lighting and production.

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Inside Retail

FEBRUARY 19, 2024

The Iconic has launched a new branding campaign over a month after the online fashion retailer found itself in defence mode due to fraudulent transactions made via customers’ accounts. “And we’re still creating better ways today. “And we’re still creating better ways today.

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Inside Retail

APRIL 28, 2021

As bricks and mortar retailing returns to pre-pandemic rates, business owners are left to question whether the traditional in-store experience suffices in this new, convenience-driven consumer world. Recently, ShopExp have set their sights on a key consumer pain point: fit recommendations. Don’t trust the size guide?

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Inside Retail

APRIL 28, 2021

As bricks and mortar retailing returns to pre-pandemic rates, business owners are left to question whether the traditional in-store experience suffices in this new, convenience-driven consumer world. Recently, ShopExp have set their sights on a key consumer pain point: fit recommendations. Don’t trust the size guide?

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Inside Retail

SEPTEMBER 27, 2021

The ‘secret sauce’ for Sheet Society is bringing the look, feel and shopping experience of clothes fashion to manchester and bedding. Hayley Worley: Sheet Society was, at its core, born of a desire to make shopping for sheets uncomplicated and accessible. HW: Traditionally, we shopped for sheets in department stores.

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A1 Retail

APRIL 9, 2024

Both buying and selling pre-owned clothing is now free of fees on eBay UK New eBay features such as AI-powered listings and eBay Live will make buying and selling fashion easier New research from eBay UK reveals that the nation’s wardrobes are full of cash potential In 2023, eBay saved over 1.6 billion worth of clothing that they don’t wear.

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Fashion Consumer Returns Shopping 59

Inside Retail

MARCH 8, 2023

Online shopping platform Zalora expects e-commerce to remain resilient despite the economic uncertainties facing businesses in Southeast Asia and an increasingly dimming global economy. One example of this in the world of fashion is the transition from live streaming to augmented reality shopping. Another driver is demographics.

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Inside Retail

JANUARY 18, 2023

Last November, international fashion resale platform Vestiare Collective shocked the apparel industry by banning the trade of ‘fast-fashion’ labels. Wone, who joined Vestiaire Collective in March 2020, said the ban underlines Vestiaire Collective’s founding mission – to drive collective change towards a circular fashion economy.

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