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Japan’s retail sector faces challenges amid weak consumer confidence

Inside Retail

It all adds up to a nasty bite to the pocketbook of consumers everywhere who are looking to shower one of the worlds favourite romantic gifts on their loved ones. Chocolate isnt everything A worldwide scarcity of cocoa isnt the only thing thats bothering Japans department stores though. per cent mini-bubble in 2023.

Consumer 130
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The Waste Management Challenge of the Holiday Season

Retail TouchPoints

The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired products becomes increasingly complex and voluminous during the holidays and post-holiday season.

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Free returns are often a deal breaker for consumers

Retail Dive

Published June 24, 2025 By Michael Brady post share post print email license A return of a Shein item leveraging UPS' Happy Returns occurs at a Forever 21 location. The fashion industry experiences more returns than any other, with over two-thirds of consumers returning clothing or footwear in the past year.

Returns 97
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Step into the AI-driven store of the future, where trust and tech collide

Inside Retail

Its CEO Richard Stevens has seen an uptick in consumers using these tools during their offline shopping journeys. “We This new wave of highly informed consumers is resulting in other savings vehicles, like price matching, becoming more accessible.” The AI-augmented shop floor The implications of in-store AI stretch beyond resale.

Kiosk 218
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OZ Hair & Beauty, H&M, Lululemon top Online CX Index’s dispatch and delivery experience

Inside Retail

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. “Consumers hate unpleasant surprises. A lot of retailers overlook how important this is.”

Checkout 264
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LaManna’s CEO on curating a personalised supermarket experience for the holidays

Inside Retail

Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. IR : What are some returning best-selling products from past years, and whats new this year?

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What to learn from Bunnings’ move into Australia’s $3bn retail media market

Inside Retail

The monetisation of retail assets has come a long way since department stores like Myer and David Jones first sold physical space within their stores. Suppliers deserve a return on investment and clear reporting. To avoid this, develop joint marketing plans with a customer lens, not just a commercial one.

Marketing 240