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Free returns are often a deal breaker for consumers

Retail Dive

The fashion industry experiences more returns than any other, with over two-thirds of consumers returning clothing or footwear in the past year. Dive Brief: E-commerce retailers with generous return policies have greater brand loyalty than those with stingier ones, according to a Rithum survey of 6,000 consumers released last month.

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Walmart’s latest AI feature aims to help associates overcome language barriers

Retail Dive

Other examples include Verizon, which last year said that its generative AI assistant helped in-store associates find answers to 95% of customer inquiries, and Office Depot, whose associates use the ODP Personal Assistant to answer common questions. You can unsubscribe at anytime. You can unsubscribe at anytime. Target Corp. TechTarget, Inc.s

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The core objective of Lowe’s loyalty program? Drive one more trip

Retail Dive

Deep Dive Podcasts Library Events Press Releases Topics Sign up Search Sign up Search Operations Marketing Technology DTC Distressed Retail Department Stores Executives Financial News Trends E-Commerce An article from The core objective of Lowe’s loyalty program? You can unsubscribe at anytime. TechTarget, Inc.s

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Back-to-school shoppers focus on sales, AI to search for deals

Retail Dive

Published June 26, 2025 By Tatiana Walk-Morris post share post print email license Some consumers have already started shopping for the season in order to save money. Published June 26, 2025 By Tatiana Walk-Morris post share post print email license Some consumers have already started shopping for the season in order to save money.

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Sportsman’s Warehouse to pull forward holiday shipments to skirt tariffs

Retail Dive

13, 2025 Leon Neal via Getty Images 8 retail trends to watch in 2025 Each year brings unique headwinds and tailwinds. 13, 2025 Leon Neal via Getty Images 8 retail trends to watch in 2025 Each year brings unique headwinds and tailwinds. You can unsubscribe at anytime. Many will end up making them stronger. TechTarget, Inc.s

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Sam’s Club offers temporary price cuts on 1K products

Retail Dive

On July 23 the retailer will host its July Instant Savings Event, where shoppers can access additional discounts on summer merchandise and back-to-school products. Dive Insight: Sam’s Club is reducing prices at a time when consumers are concerned about inflation and tariffs. The club retailer saw its membership income rise 9.6%

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Glossier CEO Kyle Leahy to step down as brand enters ‘new phase of growth’

Retail Dive

Traditionally operating under a strict direct-to-consumer model, the brand quickly shifted that strategy under Leahy. Glossier announced its first wholesale deal at Sephora in July 2022, with products officially online and in stores the following year. You can unsubscribe at anytime. You can unsubscribe at anytime. Target Corp.