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Identifying the ‘Faces’ Behind Faceless Online Transactions

Retail TouchPoints

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pandemic.

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Analysis: Should Macy’s accept its $8.8 billion acquisition offer

Inside Retail

Since the retailer’s establishment in 1858, Macy’s has become one of the most well-known department stores in the US, if not the world. Like many retailers, both in the US and internationally, Macy’s has been impacted by the decline in consumer interest in shopping in traditional department stores amidst the rise of online shopping.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions.

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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. Returns is just one example.” .

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Retail spending strong in late 2022, but signs of slowing emerge

Inside Retail

For retailers closely watching consumer confidence levels and spending trends, getting an accurate reading about what lies ahead can be challenging. Still, many consumers are undoubtedly feeling the impact of interest rates and the rising cost of living. This has become more crucial as the economic cycle continues to shift.

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Retail sales grow 23.3% in April

Mass Relators

retail sales had another month of double-digit growth in April, according to Mastercard SpendingPulse, which measures in-store and online retail sales across all forms of payment. Mastercard SpendingPulse reports on national retail sales across all payment types in select markets around the world. Department stores grew 9.6%

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Mastercard SpendingPulse: Feb. sales rise 8.7%

Mass Relators

consumer spending maintained its positive momentum in February, according to Mastercard SpendingPulse, which found that overall retail sales (excluding auto) increased 8.7% In-store spending grew 10% in February compared to the same month last year and rose 8.0% pre-pandemic) and Department Store (+26.3% PURCHASE, N.Y. —