Retail TouchPoints

MARCH 14, 2025

Courses cover everything from background on LVMH and the luxury industry as a whole to retail experience, branding, operations and supply chain. Students and early career individuals should possess a proficiency in basic luxury principles, consumer behavior and navigating ambiguity, said Humphrey.

Visual Merchandising 213

Visual Merchandising Employee Engagement Customer Experience Fulfillment 213

Retail Wire

JUNE 15, 2025

Analysts point to a combustible mix of weaker consumer spending, tariff-driven cost pressures, and corporate belt-tightening as prime drivers of the bloodletting. Nearly 76,000 retail positions were eliminated in the five-month window, a staggering 274% increase versus 2024 and the second-highest total behind federal government cuts.

Department Stores 147

Department Stores Visual Merchandising Sporting Goods Fulfillment 147

Retail TouchPoints

NOVEMBER 11, 2024

Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire floor dedicated to its growing partnership with Disney — a new kind of experience for the blossoming retailer, although certainly not the last.

Accessories 289

Accessories Fashion Apparel Consumer 289

Inside Retail

NOVEMBER 5, 2024

Robots are increasingly finding their place in the sector, offering substantial improvements in both operational efficiency and customer experience. Robots are most effective when they handle time-consuming, mechanical tasks, freeing human workers to engage with customers and focus on higher-level responsibilities.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Fulfillment 130

Small Biz Trends

JULY 7, 2025

Leverage Visual Merchandising: Use eye-catching displays and consistent branding to attract customers and enhance their shopping experience, ultimately driving impulse purchases. Creating an inviting retail space can make all the difference in attracting customers and boosting sales.

Visual Merchandising 68

Visual Merchandising Shopping Store Layout Payment Services 68

Retail TouchPoints

NOVEMBER 26, 2024

We are committed to providing consumers with unparalleled comfort, and in this new store, that includes offering comfortable, inspiring shopping experiences that are tailored to their unique lifestyle preferences,” said Rebecca Reeder, President of Retail La-Z-Boy Furniture Galleries in a statement.

Consumer 277

Consumer Shopping Visual Merchandising Store Operations 277

Retail TouchPoints

NOVEMBER 13, 2024

Warby Parker is one of the few direct-to-consumer (DTC) unicorns that has successfully evolved into a profitable omnichannel business — and its distinct store design and shopper experience is a big reason why. Now, with more than 270 locations across the U.S. in New York City, by applying a new gallery concept.

Customer Experience 162

Customer Experience Location Outdoor Visual Merchandising 162

Small Biz Trends

JULY 23, 2025

When designing a variety store, it’s vital to contemplate several key elements that influence customer experience and sales. Prioritize sustainable materials in both store fixtures and visual merchandising to appeal to eco-conscious consumers and support brand loyalty.

Visual Merchandising 64

Visual Merchandising Store Layout Cross Merchandising Promotions 64

Retail TouchPoints

JANUARY 22, 2025

But I just did a workshop with a client where we had marketing, communications, operations, a dedicated CX (customer experience) person that we partnered with, and even digital providing representation.

Customer Experience 317

Customer Experience Visual Merchandising Promotions Marketing 317

Inside Retail

DECEMBER 17, 2024

As a consumer, I wanted something that spoke to me pieces that felt timeless and enduring, yet were modern and easy to wear. Over time, that desire evolved into the idea of creating a brand that would cater to customers like myself, who value quality, attention to detail, and a more mindful approach to fashion.

Fashion 130

Fashion Visual Merchandising Consumer Customer Experience 130

Retail TouchPoints

MARCH 13, 2025

The new layouts are designed to appeal to Gen Z consumers, who have shown a somewhat surprising preference for in-person shopping.

Planning 147

Planning Location Consumer Visual Merchandising 147

CJ Retail Solutions

JULY 17, 2025

Research shows that customers are more likely to make impulse purchases when products are displayed in an appealing manner. By understanding the psychology behind consumer behavior, you can design your store layout to capitalize on these tendencies. Moreover, a strategic product layout can help you maximize your sales potential.

Store Layout 52

Store Layout Visual Merchandising Customer Experience Promotions 52

A1 Retail

JULY 2, 2025

Practical, focused, and easy to consume, it’s been thoughtfully designed to fit around buyers and deliver maximum value in minimal time. From social commerce and sustainability to licensing, merchandising and consumer psychology, the sessions offer buyers and brands a holistic view of where retail is headed, and how to stay ahead of it.

Marketing 87

Marketing Social Commerce Visual Merchandising Employee Engagement 87

Retail TouchPoints

APRIL 30, 2025

Tech that Supports Without Stealing the Show The Printemps team also used the Vision Pro app to test out the overall customer experience, which led to crucial pivots that helped determine the stores final form. Wayfinding screen and accompanying mobile experience at Printemps NYC.

Department Stores 147

Department Stores Customer Experience Jewelry Visual Merchandising 147

CJ Retail Solutions

JULY 19, 2025

Color and lighting are crucial in branding and marketing, shaping customer perception and creating a memorable shopping experience. Visual merchandising, flow, and navigation can be enhanced using color and lighting to improve the overall customer experience in retail settings.

Shopping 52

Shopping Store Layout Visual Merchandising Advertising 52

Retail TouchPoints

NOVEMBER 11, 2024

The companies will open a new retailtainment destination at Westfield Century City on November 15 to celebrate the 50th anniversary of Hello Kitty that will give consumers the chance to use Build-A-Bear’s renowned experience to customize one of Sanrio’s beloved characters.

Consumer 162

Consumer Visual Merchandising Shopping Customer Experience 162

Retail TouchPoints

JUNE 25, 2025

The power of social media influencers is impossible to ignore in today’s digital age, with over half of Gen Z using TikTok as their go-to search engine and main source for shopping inspiration, largely because of the visual format of its results. This presents a major opportunity for retailers.

Boutique 147

Boutique Consumer Marketing Visual Merchandising 147

Retail TouchPoints

FEBRUARY 14, 2025

We know consumers love shopping beauty at Target because its Tarzhay at its best: the combination of amazing products and prices you cant find anywhere else, said Amanda Nusz, SVP of Essentials and Beauty at Target in a statement. and 90% of the new arrivals priced at less than $20.

Consumer 191

Consumer Shopping Visual Merchandising ATS 191

Retail TouchPoints

JUNE 10, 2025

Traditional brick-and-mortar retail is always evolving, and in the competitive market, retailers are more motivated than ever to create compelling in-store experiences. Modern consumers don’t just visit storefronts to shop — they come to engage with products and, more importantly, to connect with brands on a personal level.

Shopping 147

Shopping Visual Merchandising Consumer Returns 147

Retail TouchPoints

NOVEMBER 5, 2024

Additionally, several retailers are bucking the conventional wisdom of supermarkets seeking the widest possible customer base and instead are creating stores designed to appeal to specific ethnic or national groups via merchandise choices and even stores’ design.

Supermarket 276

Supermarket Shopping Merchant Services Consumer 276

Retail TouchPoints

APRIL 9, 2025

it found that consumers were about a year or two behind the trend cycles in Australia, which gave Princess Polly the perfect edge to not just predict but lead in key fashion trends. But this store is coming at a great time because weve really learned what our potential is during an opening. When the retailer first launched in the U.S.,

Fashion 147

Fashion Location Accessories Apparel 147

365 Retail

APRIL 1, 2025

The Visual Merchandising and Display Show is the biggest event in the calendar for visual merchandising, retail design, and display. Creating an environment that captures attention and enhances the shopping experience is more vital than ever, and this is the place to find the answers.

Visual Merchandising 59

Visual Merchandising Kiosk Returns Accessories 59

Retail TouchPoints

MAY 23, 2025

After years of Marie Kondo-esque simplicity, the retail design era of “back-to-basics” aesthetics defined by neutral palettes and sleek, pared-back interiors is quickly falling out of favor amongst consumers demanding more vibrant and immersive spaces.

Store Layout 147

Store Layout Consumer Shopping Promotions 147

365 Retail

JULY 4, 2025

Why Sustainability Is Driving Display Innovation Consumers are more eco-conscious than ever. This pressure doesn’t stop at the supply chain—it extends into visual merchandising, exhibitions, and retail experiences. A seamless customer experience and a dramatic reduction in materials, costs, and carbon output.

Visual Merchandising 52

Visual Merchandising Store Layout Operating Expenses Customer Experience 52

Retail TouchPoints

JULY 23, 2025

First, the 20% of your customers who are concerned will finally feel seen and accepted. Whether customers experience it knowingly or not, the added comfort in a visit to YOUR store will lead them to choose you over the competition. Additionally, because few retailers are actively tackling this matter, your stores will stand out.

Department Stores 147

Department Stores Customer Experience Visual Merchandising ATS 147

Retail TouchPoints

MAY 2, 2025

At the upcoming Just Like Heaven and Sand in My Boots festivals, attendees will experience an immersive multi-sensory experience designed to create a unique scent-memory connection. The retailer is planning more such experiential integrations in 2025.

Planning 147

Planning Consumer Visual Merchandising Marketing 147

Retail TouchPoints

JANUARY 22, 2025

Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed for interactive community-building events such as monthly trade nights, kids rip events, athlete appearances and partner activations in addition to retail space.

Location 257

Location Visual Merchandising Store Operations Customer Experience 257

Retail TouchPoints

MARCH 5, 2025

Today, as ecommerce reshapes consumer behavior, many of these spaces feel outdated, burdened by vacancies and struggling tenants. Consumers no longer visit shopping centers just to buy things; they want meaningful experiences. Retail centers have always been more than places to shop; they are part of our social infrastructure.

Outdoor 205

Outdoor Consumer Shopping Returns 205

Retail TouchPoints

APRIL 30, 2025

The renaissance of physical retail is here: an evolution of the status quo that will leave brands behind if they fail to adapt to new consumer behaviors and expectations. Why Physical Retail Still Matters in the Digital Age Physical retail in 2025 and beyond is playing a completely different role in the customer journey.

Visual Merchandising 205

Visual Merchandising Beauty and Health Consumer Checkout 205

Retail TouchPoints

MAY 21, 2025

Travel can be exhausting and dehydrating, which makes it the perfect moment to connect with consumers and showcase the benefits of Essentia, said Robin Cook, National Account Manager at Nestl in a statement. WHS Media connects brands and on-the-go consumers at more than 350 North American travel hubs.

ATS 147

ATS Accounting Consumer Management 147

Retail TouchPoints

APRIL 2, 2025

How can retailers survive the current shift and optimize their physical stores to better connect with customers? Simple buy online, collect in-store services dont measure up to expectations anymore: Theyre now a basic hygiene factor rather than a draw for customers. Crucially, were seeing the decline of pure DTC brands.

Social Commerce 147

Social Commerce Customer Experience Specialty Retailers Fashion 147

Small Biz Trends

JULY 12, 2025

A well-thought-out layout directs customer flow, whereas effective visual merchandising improves product visibility. Discover how to optimize your retail space and improve customer experience through practical tips that drive results. For instance, positioning key items at eye level can increase sales.

Store Layout 71

Store Layout Visual Merchandising Promotions Checkout 71

Retail TouchPoints

MARCH 19, 2025

Event Tie-Ins Provide Fertile Ground for Pop-Ups Sports and cultural events also are prime locations for pop-ups, as retail marketers seek to tap into consumer excitement and foot traffic. The single-step spraying process is designed to reduce waste, generating 75% fewer carbon emissions than the brands other racing shoe uppers.

Fashion 179

Fashion Location Apparel Shopping 179

VMS

JUNE 13, 2025

It covers the nature of branding and relationships with consumers, trust in marketing and storytelling, NFTs and creating derivative works and related IP legal issues, Web 3.0, the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in Singapore.

Visual Merchandising 97

Visual Merchandising Fashion Customer Experience Marketing 97

VMS

JUNE 19, 2025

With a DTC (direct-to-consumer) Strategic Model, the new concept provides Tramontina with complete control of product presentation and marketing, allowing for stronger brand consistency and a more personalized customer experience.

Promotions 52

Promotions Customer Experience Advertising Location 52

Retail Focus

OCTOBER 20, 2023

Mark your calendars for the 16-17 April 2024, as the Visual Merchandising and Display Show returns to the Business Design Centre in London. The Visual Merchandising and Display Show: At the heart of the industry Taking place in the heart of London, the Business Design Centre will be filled with a cornucopia of industry experts.

Visual Merchandising 265

Visual Merchandising Customer Experience Returns Consumer 265

Wiser

MAY 14, 2020

This is where visual merchandising comes into play. What is Visual Merchandising? Visual merchandising is the practice of designing and displaying merchandise in a retail setting with the goal of engaging shoppers and boosting sales. The Importance of Strong Visual Merchandising.

Visual Merchandising 158

Visual Merchandising Cross Merchandising Point of Sale Apparel 158