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Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

Retail TouchPoints

Our founders are not consumers in context of the ‘consumerist culture,’” Gopinath explained. The company’s goal isn’t to get consumers to buy the same products over again, but to sell those products to more consumers while also providing shoppers with things that work in other parts of their lives.

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4 Ways Anthropologie is Building Brand Loyalty While Acquiring New, Younger Customers

Retail TouchPoints

While Urban Outfitters ’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination for consumers’ “next generation of life,” when they’re starting careers and families, according to Chief Marketing Officer Elizabeth Preis. As a company, we place a huge premium on creativity.

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In the New World of Beauty, Community is the Core and Technology is the Enabler

Retail TouchPoints

These brands are associated with positive experiences for consumers and I do think that that makes them extremely resilient,” Radic said in an interview with Retail TouchPoints. Prose uses its deep data and analytical capabilities to achieve this level of customization. How do Beauty Consumers Shop? A survey of 1,250 U.S.

Consumer 248
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The Evolution of Retail Formats: Adapting to Environmental and Social Forces

Retail Focus

Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. The journey of retail formats, as we know them, began with specialty stores, where retailers differentiated themselves through elevated service, expansive inventory, and deep local knowledge.

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Exclusive Q&A: Queer Executive Seeks Genuine Corporate Support, not ‘Rainbow-Washing’

Retail TouchPoints

It was a strong sign that these groups, as well as individual consumers, are frustrated with “rainbow-washing,” the LGBTQ+ equivalent of “greenwashing” that sees companies pay lip service to the community but seemingly abandon it when that support becomes problematic.

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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. Returns is just one example.” .

Returns 328
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Swaggle GM Chad Burke on the untapped opportunities in Australian pet care 

Inside Retail

It aims to compete with established players through its personalised customer experience, expert recommendations and advice from vets. They include both market leaders and brands usually only found in vets and specialty stores, a mix that Burke sees as a strong point of difference for Swaggle.