Retail TouchPoints

JULY 22, 2022

The upgrades are aimed at benefiting retailers as well as customers. Some of the planned improvements include barcode scanning, more efficient inventory management, easier options for adding product images and real-time support to fix any issues that come up.

Customer Experience 225

Customer Experience Merchant Services Inventory Management Grocer 225

Inside Retail

OCTOBER 4, 2023

Despite the “still-tough consumer backdrop”, as CEO Mary Dillon acknowledged in August, Foot Locker remains focused on its big-picture goal of growing revenue from $8 billion to $10 billion. and it’ll spit out the answer,” Quincey said at the Consumer Goods Forum’s global summit in Japan earlier this year.

Customer Experience 130

Customer Experience Returns Inventory Management Planning 130

I Vend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Check out our flexible POS, loyalty program and inventory visibility systems. But managing refunds can be costly and time-consuming. In-store vs DC – the pros and cons.

Customer Experience 98

Customer Experience Returns Management Inventory Management 98

Inside Retail

MARCH 21, 2024

This year, while consumers are still struggling to adapt to higher prices for staple goods and services, they are still spending on discretionary items creating a retail market where brands compete fiercely for their share of the consumer’s paycheque. Free delivery was nominated by 40 per cent.

Consumer 130

Consumer Dead-Stock Finance Inventory Management 130

Retail TouchPoints

SEPTEMBER 18, 2020

Consumer expectations are constantly on the rise, driven by innovations and new offerings that promise more efficient and personalized experiences. What’s more, those experiences are now unfolding across multiple touch points, compounding the challenge for retailers. This is what we call True Digital Customer Experience.

Consumer 336

Consumer Customer Experience Inventory Management Management 336

365 Retail

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience.

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

MAY 10, 2024

Getting and managing the right information for your product catalogs is a time-consuming task, and you aren’t 100% sure your data meets the quality standards necessary to keep each sale from becoming a return: accurate, complete and up-to-date. What to Look for in a Data Management Hub A user-friendly interface.

Management 286

Management Inventory Management Returns Fulfillment 286

Retail TouchPoints

JULY 17, 2023

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Inventory management. Exceptional customer experience. Supply chain and cold chain optimization.

Payment Services 211

Payment Services Checkout Inventory Management Customer Experience 211

I Vend

JANUARY 11, 2024

. ** Given that returns management can cost as much as 66% of the original sale price, returns represent a big headache for retailers. Read more The challenge of returns management doesn’t stop with the cost of processing though – it’s estimated that up to 10% of all returns are fraudulent, * causing big dents in profits.

Returns 52

Returns Management Inventory Management Point of Sale 52

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. We all like to think big.

Management 234

Management Marketing Customer Experience Inventory Management 234

RETAIL MANAGEMENT SOFTWARE

MAY 21, 2024

Retail ERP software offers a comprehensive suite of integrated applications designed to automate and optimize various business processes, including inventory management, supply chain management, sales tracking, customer relationship management (CRM), financial management, and more.

Inventory Management 87

Inventory Management Supply Chain Management Promotions Management 87

365 Retail

FEBRUARY 15, 2024

Retail success hinges significantly on the seamless operation of warehouses, where every detail from inventory management to order fulfilment directly influences customer satisfaction and bottom-line results.

Management 52

Management Inventory Management Fulfillment Customer Experience 52

Inside Retail

MARCH 3, 2024

DHL Supply Chain is delighted to sponsor the category of Omnichannel Retailer of the Year for retailers in Australia and New Zealand – an accolade that recognises retailers at the forefront of excellence in customer experience. Sustainability is also a significant consideration.

Inventory Management 130

Inventory Management Customer Experience Returns Management 130

Inside Retail

FEBRUARY 25, 2024

AI has huge potential in the consumer and retail sector, with its ability to drive better business outcomes, including in customer experience, commercial effectiveness, operational efficiency, and cost optimisation. So, while many in leadership are keen, there isn’t much impetus to adopt the technology yet.

Inventory Management 246

Inventory Management Management Consumer Planning 246

Independent Retailer

JULY 29, 2022

RFID technology allows retailers to gain a greater view of their on-hand inventory with 93-99 percent inventory accuracy by scanning hundreds of items within seconds. Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. by Dean Frew.

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

Retail TouchPoints

JUNE 8, 2022

The retailer will test inventory management technology in a sixth store. In addition to supporting its employees during the current labor shortage, Vallarta will use the robots to gather real-time inventory data, an important capability as retail continues to grapple with supply chain challenges.

Inventory Management 217

Inventory Management Supermarket Store Operations Customer Experience 217

Retail Gazette

FEBRUARY 6, 2024

Advanced Supply Chain (ASC) polled 100 UK retailers, with 63% reporting a rise in the number of goods being returned during the last year, which they attribute largely to the squeeze on consumer finances. First and foremost, brands must provide consumers with what they want.

Customer Experience 52

Customer Experience Returns Inventory Management Point of Sale 52

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 257

Merchant Services Inventory Management Grocer Customer Experience 257

Retail TouchPoints

MAY 17, 2024

As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. However, with consumer sentiment low and economic concerns still front of mind, this approach could backfire. Immersive experiences. Inventory optimization.

Returns 233

Returns Fulfillment Inventory Management Apparel 233

Retail TouchPoints

JULY 12, 2023

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Security Theft is, unfortunately, an unavoidable aspect of retail.

Payment Services 194

Payment Services Inventory Management Checkout Loss Prevention 194

Retail Gazette

FEBRUARY 22, 2024

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth.

Inventory Management 120

Inventory Management Checkout Inventory Turnover Promotions 120

Retail TouchPoints

JANUARY 15, 2024

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 288

Loss Prevention Planning Customer Experience Inventory Management 288

Inside Retail

APRIL 30, 2024

However, in an increasingly digital world, the brand recognised the need to evolve its retail experience to meet the demands of modern consumers. We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. Before NewStore, we had many disparate systems across the organisation.

Clienteling 147

Clienteling Checkout Customer Experience Inventory Management 147

RETAIL MANAGEMENT SOFTWARE

AUGUST 2, 2022

From online stores to online customer service to employee management, many businesses have moved away from traditional storefronts. Tailored retail management solutions help your store deliver a smooth, reliable, and personalized customer experience. Integrated Inventory Management Solutions.

Management 84

Management Inventory Management Customer Retention Returns 84

Inside Retail

FEBRUARY 18, 2024

Angus McKay, CEO & managing director, 7-Eleven KPMG: What do you see as the greatest challenge to Australian retail in the year ahead? Angus McKay: One of the challenges that will continue into next year is being able to demonstrate value to our customers. Retail has always needed to adapt to the evolving needs of consumers.

Customer Experience 263

Customer Experience Inventory Management Consumer Promotions 263

Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. While some industry experts are saying that Myer’s optimistic take on its 0.1

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail Minded

OCTOBER 2, 2023

Effectively managing a retail supply chain is essential for meeting customer demands and maintaining a competitive edge in the market. And when it comes to the online retail world, diving into the eCommerce supply chain intricacies can shed light on how to fine-tune operations for better efficiency and customer satisfaction.

Supply Chain Management 52

Supply Chain Management Management Inventory Management Outdoor 52

Cisco Retail

NOVEMBER 10, 2021

Primary Blog Author : Rijin Champadan Puthykkeyi, Product Manager at Cisco Systems . 1) release, Cisco NX-OS adopted Smart Licensing with Policy (SLP) to simplify license management across Cisco Nexus products. Traditionally, NX-OS relied on Product Activation Keys (PAKs) to manage licenses. With the 10.2(1) Are you ready?

Management 141

Management Inventory Management Accounting Customer Experience 141

Retail TouchPoints

MARCH 15, 2024

Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. Opportunities for digital shelf optimization heavily depend on the changes on competitors’ shelves and how customers react to them. How can Web Scraping Help?

Inventory Management 215

Inventory Management Telecommunications Location Marketing 215

Retail TouchPoints

FEBRUARY 6, 2023

Key areas of focus will include driving profitable consumer traffic, enhancing inventory management, further advancing digital growth and evolving the value delivery model. Keith Melker Melker’s most recent position was CEO of Wehner Multifamily, a Texas-based property management company.

Inventory Management 229

Inventory Management Management Consumer Customer Experience 229

Retail TouchPoints

AUGUST 4, 2023

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

Payment Services 208

Payment Services Kiosk Marketing Shrinkage 208

Retail TouchPoints

JANUARY 30, 2023

As such, the store itself features a “completely reimagined” layout and inventory management system developed to enable “accurate and affordable grocery pickup in minutes.” Consumers purchase groceries through the Addie’s app or website and then choose a pickup window. of all U.S. ”

Grocer 312

Grocer Planning Supermarket Inventory Management 312

Retail TouchPoints

OCTOBER 3, 2023

When it came to inventory planning and optimization, stores were planned, allocated and/or replenished, and transacted with their customers entirely separately from the digital channel. Checking inventory in a local store but not placing an order?

Fulfillment 222

Fulfillment Drop-Shipping Markdowns Shipping 222

Inside Retail

DECEMBER 21, 2022

According to Oracle’s latest Retail Consumer Study , 53 per cent of consumers plan to shop mostly in-store this holiday season, and an additional 25 per cent plan to shop through a combination of in-store and online channels. Not only will this help ensure margins are managed, but it will ensure customer expectations are met.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Retail Minded

JANUARY 28, 2022

Daily sales, returns, new receipts, as well as damage and theft all affect your inventory levels. Inventory management and control, despite their difficulty, are the most critical functions of a successful retail organization. . Many retailers’ success is contingent upon managing their inventory effectively.

Management 83

Management Merchant Services Inventory Management Accounting 83

Retail TouchPoints

JUNE 13, 2023

RTP: What key consumer behaviors are you aiming to respond to as a brand? Houle: Consumer behaviors have evolved significantly and as a retail brand, we need to be attuned to these changes and respond proactively. Unified commerce: Consumers today expect a seamless shopping experience across channels.

Customer Experience 214

Customer Experience Inventory Management Marketing Consumer 214