Clienteling, Customer Experience and Payment Services

Customizable Solutions: POS Payment Processing for Specialty Retail

Rain Pros

AUGUST 4, 2023

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make. POS payment processing plays an important role in this customer experience.

Payment Services

Payment Services Specialty Retailers Checkout Clienteling

Managing retail touchpoints for a positive customer experience

Retail Focus

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience.

Customer Experience

Customer Experience Management Payment Services Clienteling

Harry Rosen Goes ‘Headless’ to Support Digital Service Shift

Retail TouchPoints

DECEMBER 18, 2020

Associates play a crucial in the omnichannel customer experience. They create a face for the brand and use their personal experiences and opinions to guide shoppers seamlessly through the decision-making journey. However, this solution didn’t embed seamlessly into advisor workflows, making adoption a struggle.

Payment Services

Payment Services Checkout Customer Experience Planning

Webinars

How Retailers Are Transforming Customer Experiences with Data & AI

Turn Payments Into Personalization: Unlock the Value of Transaction Data

MORE WEBINARS

Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience.

Customer Experience

Customer Experience Management Payment Services Clienteling

Canadian Home Furnishings Retailer Bouclair Deploys New POS Solution

Retail TouchPoints

MAY 30, 2023

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. Bouclair has rolled out a new POS platform in its 54 stores across Canada.

Home Furnishings

Home Furnishings Clienteling Inventory Management Fulfillment

As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital

Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. These luxury houses are helping break boundaries and set new standards across the supply chain and customer experience.

Clienteling

Clienteling Payment Services Boutique Promotions

2024 Industry Trend Guide

Storis

JANUARY 22, 2024

Retailers are also offering services within their spaces. Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services. Amazon’s presence establishes trust for customers looking to purchase from lesser-known websites and increases revenue for all parties. Take Amazon and Shopify.

Home Furnishings

Home Furnishings Payment Services Merchant Services Fulfillment

Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Retail Minded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. They want an engaging shopping experience that is tailored to their specific needs. This includes highly personalized services, interactive elements, and rewards programs.

Payment Services

Payment Services Consumer Inventory Management Promotions

Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Retail Minded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. They want an engaging shopping experience that is tailored to their specific needs. This includes highly personalized services, interactive elements, and rewards programs.

Payment Services

Payment Services Consumer Inventory Management Promotions

How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

JULY 29, 2021

The LVMH -owned retailer did have to play a bit of catch up, though, when it came to omnichannel fulfillment , fast-tracking the roll out of services like BOPIS and launching new innovations such as virtual beauty consultations. RTP: What other ways have you seen customer expectations shift after the last year?

Social Commerce

Social Commerce Checkout Payment Services Clienteling

WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

Retail Minded

MARCH 10, 2022

Where once upon a time retail business models had the luxury of evolving over years and often even decades, retailers over the last two years were forced to rapidly pivot their operations, change business models and even switch to unfamiliar, new ways of working.

Dead-Stock

Dead-Stock Fulfillment Payment Services Clienteling

In Bankruptcy, Brooks Brothers Explores Sale, Closes 50+ Stores

Retail TouchPoints

JULY 8, 2020

From a customer experience perspective, being able to provide complete visibility both online and in-store to all that inventory was a big win for us,” he said. The application powers store associates with mobile POS, clienteling, buy online/pick up in-store (BOPIS) and store-to-door fulfillment and endless aisle capabilities.

Clienteling

Clienteling Fulfillment Apparel Location

The Value of Repeat Customers

Storis

FEBRUARY 23, 2020

Here are 7 reasons to prioritize a customer retention strategy: Studies have shown that it costs nearly 7 times more to acquire a new customer than it does to keep an existing customer. It takes 12 positive customer experiences to make up for one negative experience. Resolve Issues Quickly.

Customer Retention

Customer Retention Home Furnishings Payment Services Clienteling

New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

FEBRUARY 6, 2023

Indeed, when asked how they view their stores today, three of the top six responses involved omnichannel integration with ecommerce operations , including expanding stores’ roles as fulfillment centers, data collection points and ecommerce “showrooms.” Regardless of the method, the result is the demise of the cash wrap as we know it. “If

Planning

Planning Payment Services Checkout Fulfillment

4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. Large retailers in particular are interested in having a single uniform user interface.

Point of Sale

Point of Sale Merchant Services Payment Services Checkout

Retail Technology Show’s 2022 Innovation Awards shortlist is announced

A1 Retail

APRIL 13, 2022

The awards programme celebrates innovation and technological advancement that will revolutionise retailers’ operations. Blending off-line and on-line buying journeys seamlessly on one unified commerce platform, it enhances customer experience and ensures retailers never miss a sale.

Payment Services

Payment Services Visual Merchandising Clienteling Green Retail

Retail Technology Show’s 2022 Innovation Awards shortlist is announced

365 Retail

APRIL 19, 2022

A mainstay of Retail Technology Show’s commitment to showcasing the most progressive innovations that help drive retail businesses forward, the awards celebrate and recognise the most future-forward technologies with the power to transform retailers’ operations.

Payment Services

Payment Services Visual Merchandising Clienteling Green Retail

Experience Retail Today

Customizable Solutions: POS Payment Processing for Specialty Retail

Managing retail touchpoints for a positive customer experience

Webinars

Trending Sources

Harry Rosen Goes ‘Headless’ to Support Digital Service Shift

Webinars

Managing retail touchpoints for a positive customer experience in an omnichannel context

Canadian Home Furnishings Retailer Bouclair Deploys New POS Solution

As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital

2024 Industry Trend Guide

Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

In Bankruptcy, Brooks Brothers Explores Sale, Closes 50+ Stores

The Value of Repeat Customers

New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

4 Key Point-of-Sale Trends for 2024

Retail Technology Show’s 2022 Innovation Awards shortlist is announced

Retail Technology Show’s 2022 Innovation Awards shortlist is announced

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