Remove Checkout Remove Clienteling Remove Customer Experience Remove Payment Services
article thumbnail

Customizable Solutions: POS Payment Processing for Specialty Retail

Rain Pros

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make. POS payment processing plays an important role in this customer experience.

article thumbnail

Harry Rosen Goes ‘Headless’ to Support Digital Service Shift

Retail TouchPoints

Associates play a crucial in the omnichannel customer experience. They create a face for the brand and use their personal experiences and opinions to guide shoppers seamlessly through the decision-making journey. However, this solution didn’t embed seamlessly into advisor workflows, making adoption a struggle.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

The LVMH -owned retailer did have to play a bit of catch up, though, when it came to omnichannel fulfillment , fast-tracking the roll out of services like BOPIS and launching new innovations such as virtual beauty consultations. RTP: What other ways have you seen customer expectations shift after the last year?

article thumbnail

2024 Industry Trend Guide

Storis

Retailers are also offering services within their spaces. Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services. Amazon’s presence establishes trust for customers looking to purchase from lesser-known websites and increases revenue for all parties. Take Amazon and Shopify.

article thumbnail

4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. Large retailers in particular are interested in having a single uniform user interface.

article thumbnail

New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

Indeed, when asked how they view their stores today, three of the top six responses involved omnichannel integration with ecommerce operations , including expanding stores’ roles as fulfillment centers, data collection points and ecommerce “showrooms.” Regardless of the method, the result is the demise of the cash wrap as we know it. “If

Planning 263
article thumbnail

Retail Technology Show’s 2022 Innovation Awards shortlist is announced

A1 Retail

The awards programme celebrates innovation and technological advancement that will revolutionise retailers’ operations. Blending off-line and on-line buying journeys seamlessly on one unified commerce platform, it enhances customer experience and ensures retailers never miss a sale.