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Suggestive Selling and Upselling Techniques for Winning Retailers

Wiser

For many retailers, the answer to the first part— buy more —is suggestive selling or upselling. We’ve all been in the customer’s shoes on this: walking into a store only to be immediately hounded by a sales rep, pushed on a product or service we don’t want, or bombarded with add-ons at checkout.

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6 Practical Tips for B&M Retailers to Improve the Retail Checkout Experience

Wiser

However, there are some things about certain brick-and-mortar stores that are not fun: long lines and poor checkout experiences. Why the Checkout Experience Matters. For brick-and-mortar retailers, an excellent checkout process is a must-have. The alternative is shoppers who dread the checkout. 3: The Snake Line.

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