Remove Checkout Remove Management Remove Payments
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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

Payments technology is central to the shopping experience. During the holiday rush the security and ease of the payments experience can be as crucial as product price or availability. How can retailers update their payments systems to meet rapidly changing consumer behavior during peak demand?

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How Clarks Transformed into an Omnichannel Powerhouse Without Missing a Step

Retail TouchPoints

Clarks decided to use the opportunity to shift to a MACH (microservices, API-first, cloud-native and headless) platform. A separate team at Clarks also was transitioning to a new POS and order management vendor, NewStore. Dont underestimate the importance of change management. Prepare yourself to move fast with agile management.

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Exclusive Q&A: Venmo GM on the Company’s ‘Natural Extensions’ into Business Payments

Retail TouchPoints

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. Embedded finance has become big business: McKinsey estimated that the sector reached $20 billion in revenue in the U.S. Denise Leonhard, VP and GM, Venmo.

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The Login Effect: The Role of Customer Authentication Psychology in Retail Success 

Retail TouchPoints

If your customers have to deal with an annoying login process at the end of their shopping journey, they’ll just abandon their cart. This explains why guest checkout is so critical for retailers these days. Rishi Bhargava is Co-founder at Descope , a developer-first authentication and user management platform.

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How Brands from Walmart to Pacsun Have Harnessed the Power of Digital Twins

Retail TouchPoints

And while there are many gaming platforms that allow users to tailor their virtual identities, Roblox has become a major sandbox for brands across categories to test digital goods, creating major opportunities for them to drive brand immersion, loyalty and real-life conversions. Beauty Photo credit: E.l.f. Beauty E.l.f.

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Amazon Looks to ‘Modernize Automotive Retail’ by Selling Cars with Hyundai

Retail TouchPoints

The streamlined, end-to-end online experience includes vehicle search, trade-in valuation, transparent haggle-free pricing, financing options and online checkout. The platform includes features that will feel familiar to Amazon regulars, including customer reviews , seller (dealership) reviews and the standard Amazon checkout experience.

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Cash, self-checkout or future-ready POS: Glory’s dramatic transformation unfolds

Inside Retail

The Flooid platform enables retailers to deliver seamless, consistent experiences across all channels whether online, in-store, or at the pump. Designed for flexibility, its technology can scale to meet the needs of growing businesses while integrating seamlessly with existing systems.

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