Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. PayPal has been an investor in Happy Returns since 2019.

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Merchant Services Returns Payment Services Checkout 153

Retail TouchPoints

SEPTEMBER 21, 2023

This tool sits alongside virtual try-on technology for apparel products; and The ability to save receipts in the app , making them easily accessible for reference or in the case of returns. Customers also can start the return process on their phone and then drop off the item with Curbside Return Service.

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Checkout Returns Apparel Location 234

Inside Retail

NOVEMBER 20, 2022

According to the Trigo CEO Michael Gabay, the Berlin location is nearly double the size of the Cologne store, where the concept debuted, and has additional offerings, such as promotional baskets, crates of beer and other bulk items, as well as pans and kitchen utensils. Already at it in Singapore.

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Checkout Payment Services Supermarket Specialty Store 130

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

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Merchant Services Payment Services Fulfillment Checkout 227

Retail TouchPoints

OCTOBER 24, 2023

The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The swift return of the bankrupt baby retailer follows on the similarly speedy relaunch of former parent company Bed Bath & Beyond , which was acquired by Overstock.com.

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Point of Sale Returns Checkout Location 290

Retail TouchPoints

SEPTEMBER 19, 2023

Eight of our concessions locations are already using Just Walk Out technology and seeing great results. At computer vision-based checkout-free stores, products are arranged on shelves or tables so the system can see which items are being taken,” wrote Jon Jenkins, VP for Just Walk Out technology and AWS Applications in a blog post.

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Apparel Payment Services Checkout Location 230

Inside Retail

JULY 10, 2022

A new ‘ As-Is Online ’ section on the Ikea website lets customers access discontinued items, used showroom display items as well as pre-loved goods returned through the business’ Buy Back service. Once reserved online, customers can make the purchase by visiting their selected store’s As-Is area, located near the checkout area.

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Home Furnishings Checkout Returns Location 278

Inside Retail

APRIL 30, 2024

Will this store deliver to my location? Or if I need to return it? To consumers, that means having the confidence to shop with your brand online – while avoiding the dreaded “sorry, delivery not available” message at checkout. When will my package arrive? What if I’m not home? That control extends to your business too.

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Shipping Customer Experience Checkout Returns 147

Retail TouchPoints

AUGUST 27, 2020

The first shop, located in the Woodland Hills neighborhood of Los Angeles, will open to select customers on Aug. The location will be 35,000 square feet in size, according to CNBC. For example shoppers using the Amazon Dash Cart can skip the checkout line. 27 before opening to the public in the coming weeks.

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Checkout Location Returns Shopping 287

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores.

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Payment Services Accounting Checkout Apparel 219

Mass Relators

APRIL 21, 2022

Factors driving this return to physical locations include having the simple ability to choose products in person, seeing what’s new, and taking advantage of the store staff’s expertise. Self-checkout joins QR codes and retailer shopping apps as the technologies that best help improve the shopping experience. . SYRACUSE, N.Y. –

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Returns Checkout Shopping Marketing 52

Retail TouchPoints

OCTOBER 27, 2022

Abercrombie & Fitch and Walgreens are both continuing to enhance their last mile options with new initiatives — alternative pickup locations and guaranteed 30-minute pickup windows, respectively. Abercrombie is aiming to meet the needs of a changing shopper base that’s on the lookout for more convenient fulfillment options.

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Fulfillment Checkout Location Returns 147

Retail Focus

MAY 1, 2024

The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., New and Exclusive Releases: Bright new sections near the store’s entrance that prominently spotlight Foot Locker’s latest sneaker releases and trending products, giving customers a reason to return.

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Store Layout Checkout Shopping Planning 147

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. Checkout lines will be a thing of the past, as they simply walk out with the items they need. Location, location. The bad news?

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Checkout Location Shopping Consumer 288

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

JUNE 23, 2022

Last year, the average family with K-12 students spent $848 on return to school items, while families of college students spent an average of $1,200, according to the National Retail Federation. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 247

Retail TouchPoints

MARCH 21, 2022

Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. Many of these experiences are already coming to life at big box retailers, which are offering services like checkout-free contactless payment options, AR immersive experiences and self-checkouts.

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Payment Services Checkout Supply Chain Management Customer Experience 238

Inside Retail

MARCH 12, 2024

Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges. Valid for Square customers located in Australia only with an Australian Square account. Offer not valid with guest checkout. Each code is limited to one redemption per Square account holder.

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Payment Services Accounting Promotions Point of Sale 130

Retail TouchPoints

JUNE 29, 2021

Some are testing delivery robots, others self-serve mobile kiosks, and some are simply retrofitting flagship, high-traffic locations with AI cameras and sensors. Which impulse items are people buying at checkout? As the pandemic continued, those retailers doubled down on their investments.

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Payment Services Checkout Customer Retention Kiosk 222

Retail TouchPoints

APRIL 27, 2021

The opportunity to partner with Adobe is another step forward in the FedEx journey to create an open, collaborative ecommerce ecosystem that will help brands and merchants deliver seamless experiences for their customers,” said Raj Subramaniam, President and COO at FedEx in a statement.

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Merchant Services Drop-Shipping Payment Services Shipping 147

Retail TouchPoints

MARCH 11, 2021

“The ecommerce uptick of the last 12 months has necessitated a realignment of how retailers approach leveraging store associates, locations and inventory,” said Kevin Swanwick, VP, Store Solutions at Manhattan Associates in a statement. A frictionless return experience is critical.

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Fulfillment Inventory Management Returns Point of Sale 278

Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout. Seattle and Washington D.C. It’s like DoorDash for retail, with the Amazon logo on top. “We

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Merchant Services Fulfillment Checkout Location 226

Retail TouchPoints

NOVEMBER 17, 2021

Service extends to the product information you provide (perhaps through digital signage), the checkout offerings in your stores (many shoppers prefer self-checkout), and everything in between. Today, customer service is more than the way that employees interact with shoppers. Online retail has its warts.

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Checkout Customer Experience Shopping Returns 301

Retail TouchPoints

AUGUST 28, 2023

Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics. With inflation easing, brands also can target consumers with shoppable content on mobile apps that address responsible indulging — one-click shoppable content that acts just like that gum in the checkout aisle.

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Checkout Consumer Advertising Shopping 170

Retail TouchPoints

FEBRUARY 20, 2023

Actionable data can also help retailers with inventory management across all locations. This entertains the customers and establishes a brand connection during the checkout downtime or while the product is being gift-wrapped. DOOH solutions don’t require much space in a store or restaurant, but they can make a big impact.

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Advertising Sporting Goods Returns Inventory Management 206

Inside Retail

MARCH 7, 2024

Growing the team for global expansion Currently, Nakedvice sells products online and in-store through its Melbourne Flagship in Abbotsford, which serves as a destination location for customers. Our strategic focus includes targeting up-and-coming locations where we can establish a strong retail footprint,” Santic continued.

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Inside Retail

JULY 17, 2022

Instead, we give you a seven-day return policy, so you can make sure that the car suits your lifestyle and your family – the kids’ car seats fit in the back or the sporting equipment can go in the boot. Whatever the case, if it doesn’t fit, but right for any reason, you can return it to us and we’ll pick it up from you.” .

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Checkout Returns Advertising Location 130

Retail TouchPoints

APRIL 6, 2022

Then there’s the website navigation, web accessibility, mobile friendliness and the checkout experience. Shoppers should be able to quickly locate pertinent product information. Taking that next step should be intuitive, and shoppers shouldn’t have to scroll or backtrack to move closer to checkout.

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Checkout Markdowns Apparel Promotions 268

Retail TouchPoints

FEBRUARY 15, 2021

Now, as retailers engage in a staggered return to business activity, and as lease renewals approach, tenants and owners are back to the drawing board, considering their strategy for the coming months. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

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Fulfillment Checkout Store Layout Consumer 258

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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Checkout Payment Services Returns Shrinkage 52

Inside Retail

JULY 12, 2021

” Australian retail expert and QUT professor of marketing Gary Mortimer believes that while local stores have shown promise throughout the pandemic, location is critical to success. The challenge is CBDs will not return to pre-COVID levels for many years.

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Supermarket Discount Store Store Layout Returns 264

Retail TouchPoints

DECEMBER 28, 2021

As the separation between physical and digital continues to blur, retailers must throw out traditional ideas about the role physical locations play in the customer journey. That would be quite something.”. That omnichannel view of understanding is terribly important.”.

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Fulfillment Checkout Returns Consumer 249

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. But this isn’t simply a return to 2019 – the post-pandemic shoppers of 2023 have higher expectations and demands. Checkout – the shopper can avoid queues at the fixed POS, by completing the contactless payments at the mPOS.

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Shopping Point of Sale Payment Services Checkout 97

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S.

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Planning Checkout Finance Returns 182

Retail TouchPoints

DECEMBER 22, 2023

Engaging with shoppers in real time as they leisurely walk through your store is essential for creating lasting connections that go beyond checkout — and keep them coming back for more. Experiment with messaging designed to encourage scans and try different QR code placements — like in the checkout line — to see what’s resonating.

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Shopping Checkout Visual Merchandising Consumer 262

Nvidia

JULY 21, 2021

In just the past three months, California-based AiFi has helped Choice Market increase sales at one of its Denver stores by 20 percent among customers who opted to skip the checkout line. appka, a Polish convenience store chain, to provide faster checkout for morning train commuters. It allowed ?appka,

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Shopping Checkout Supermarket Returns 135

Inside Retail

JULY 21, 2022

Returning favourites include Calibre, Polo Ralph Lauren, MGSM, Saturdays NYC, Rag & Bone, Common Projects, Hugo Boss and Axel Arigato, but even these brands have been given a facelift. “We’ve We’re seeing a return to the suiting category. Personal shoppers and made-to-measure suits.

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Checkout Returns Location Fashion 162