The Grocery Store Experience: How to Design Safe, Adaptable Shopping Environments
Retail TouchPoints
MAY 12, 2021
To gather insights as part of the Post Occupancy Evaluation process, T&C and the Building Performance team at Cushing Terrell developed and distributed a survey to T&C’s customer base across their six store locations. Many noted that their positive perception of T&C’s COVID-19 response has increased their loyalty.
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